Jared and Zain continue discussing their predictions from a few months ago and what they want to see more and less of in the years ahead.

All that plus the Flava of the Week on what we got wrong about Consumerism 1.0. Why is it so important for us to reframe Consumer Transformation as an opportunity rather than a threat, and how can we use those lessons to be in the driver's seat for the next evolution?

This show is produced by the Consumer-First Health Group, the community obsessed with making healthcare consumer-centered. (#400)