The 2023 Predictions Series continues with health economist Jane Sarasohn-Kahn, and Amy Heymans, chief design officer for UnitedHealthcare. How are health systems, health plans, and disruptors addressing the calls to become more consumer-centric, and where should YOU be looking next? 

All that, plus the Flava of the Week about new data from Epic Research on how telehealth visits don’t require in-person visits. How can we use this data to support the creation of consumer-first products and services? 

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