How a cyber security training company hired a fake employee. Apple Maps comes to the web ten years after launching on the iPhone. The FCC wants to know how fast your Internet is? Plus your tech questions answered.

How a cyber security training company hired a fake employee. Apple Maps comes to the web ten years after launching on the iPhone. The FCC wants to know how fast your Internet is? Plus your tech questions answered.

What's going on?

What's going on?

I'm rich Damiro and this is rich on Tech. This is the show where I talk about the tech stuff I think you should know about, and it's the place where I answer your questions about technology. I believe the tech should be interesting, useful and fun. Let's open up those phone lines at triple eight rich one oh one, That is eight eight eight seven four to two four one zero one. Give me a call if you have a question about technology. Email is also open. Just go to rich on tech dot tv and hit contact again the phone number eight eight eight seven four to two four one zero one, the website rich on tech dot tv, hit contact Guests. This week we've got Steve Churchin, cybersecurity expert with zipro dot com. He's going to talk about some of the lessons learned from that CrowdStrike incident. Now that things have had a little chance to settle down. Ne'rov Gandhia, founder of House of Tech, will give his impressions about Samsung's latest devices, including their foldables, their watches, and their ring and friend of the show, Jefferson Graham of Photo Walks TV, is going to discuss the latest third party apps for upgrading your smartphone photo and video capture. Looking forward to that, well, it is the start of the Olympics. I was recently in Paris, and every time I go on an overseas trip, I learn a thing or two. So I thought i'd share some of the ways that I prepared my phone for the overseas trip, because I get a lot of questions about this. There is a lot of confusion about how cell phones and smartphones and all of these things work in other countries, and I think I have some answers for you. So I'm going to give you my thoughts on all of this stuff, what works, what doesn't, what you should be downloading, and how you should prep your phone before you leave your house so you can stay connected and avoid those roaming charges. So Number one, download a flight alert app. Now you've heard me talk about this one before. It's called Flighty. If you're on the iPhone, that is the absolute best app. FLI ghty Flighty. Now that app is incredible it will give you up to the minute alerts on anything with your flight. It is not only a great source of information, it is so beautifully designed you will just want to sit there and play around with the app because it's just so beautiful, really really well done. Now it is a sort of a freemium model, so you can get you know, I think your first flight is free to track, and you can always track your flights. It just depends if you pay what type of updates you can get, like how much information you can get beyond just the basics. Now, if you're on Android, Flighty is not there unfortunately, but there is an app that I tested called App in the Air. App in the Air. It's very similar to Flighty. It's not as beautiful, the alerts aren't as up to minute, but they it's really good and I use this on my flight to Paris there and back and it was great. So Flighty for iOS, App in the Air for Android, and I always send you know, someone back home my information, you know, my flight information, just so they have it for a point of reference. That's what a good idea, and it's just good to have one of these apps to get all the updates so on your phone set up a widget to show the time back home. So very simple. At a clock widget to your phone's home screen so you can easily keep track of the time difference. That is a big deal for me because I don't know why. You know, I'm from New Jersey, I live in California. For some reason, all of these years later, I still cannot figure out the time zone situation. And it's it's not okay, I get it. If it's twelve o'clock here, I know it's three o'clock back East. But it's when those those other times, like eight am, nine am, well, it's really only eleven am. All right, it's fine, it's just eleven am. When someone says eleven am, I'm like, wait, is it two pm? Is it one pm? But my point is when you're overseas, it can get very confusing. Just out of widget that shows your time back home, your time in your current place.

I'm rich Damiro and this is rich on Tech. This is the show where I talk about the tech stuff I think you should know about, and it's the place where I answer your questions about technology. I believe the tech should be interesting, useful and fun. Let's open up those phone lines at triple eight rich one oh one, That is eight eight eight seven four to two four one zero one. Give me a call if you have a question about technology. Email is also open. Just go to rich on tech dot tv and hit contact again the phone number eight eight eight seven four to two four one zero one, the website rich on tech dot tv, hit contact Guests. This week we've got Steve Churchin, cybersecurity expert with zipro dot com. He's going to talk about some of the lessons learned from that CrowdStrike incident. Now that things have had a little chance to settle down. Ne'rov Gandhia, founder of House of Tech, will give his impressions about Samsung's latest devices, including their foldables, their watches, and their ring and friend of the show, Jefferson Graham of Photo Walks TV, is going to discuss the latest third party apps for upgrading your smartphone photo and video capture. Looking forward to that, well, it is the start of the Olympics. I was recently in Paris, and every time I go on an overseas trip, I learn a thing or two. So I thought i'd share some of the ways that I prepared my phone for the overseas trip, because I get a lot of questions about this. There is a lot of confusion about how cell phones and smartphones and all of these things work in other countries, and I think I have some answers for you. So I'm going to give you my thoughts on all of this stuff, what works, what doesn't, what you should be downloading, and how you should prep your phone before you leave your house so you can stay connected and avoid those roaming charges. So Number one, download a flight alert app. Now you've heard me talk about this one before. It's called Flighty. If you're on the iPhone, that is the absolute best app. FLI ghty Flighty. Now that app is incredible it will give you up to the minute alerts on anything with your flight. It is not only a great source of information, it is so beautifully designed you will just want to sit there and play around with the app because it's just so beautiful, really really well done. Now it is a sort of a freemium model, so you can get you know, I think your first flight is free to track, and you can always track your flights. It just depends if you pay what type of updates you can get, like how much information you can get beyond just the basics. Now, if you're on Android, Flighty is not there unfortunately, but there is an app that I tested called App in the Air. App in the Air. It's very similar to Flighty. It's not as beautiful, the alerts aren't as up to minute, but they it's really good and I use this on my flight to Paris there and back and it was great. So Flighty for iOS, App in the Air for Android, and I always send you know, someone back home my information, you know, my flight information, just so they have it for a point of reference. That's what a good idea, and it's just good to have one of these apps to get all the updates so on your phone set up a widget to show the time back home. So very simple. At a clock widget to your phone's home screen so you can easily keep track of the time difference. That is a big deal for me because I don't know why. You know, I'm from New Jersey, I live in California. For some reason, all of these years later, I still cannot figure out the time zone situation. And it's it's not okay, I get it. If it's twelve o'clock here, I know it's three o'clock back East. But it's when those those other times, like eight am, nine am, well, it's really only eleven am. All right, it's fine, it's just eleven am. When someone says eleven am, I'm like, wait, is it two pm? Is it one pm? But my point is when you're overseas, it can get very confusing. Just out of widget that shows your time back home, your time in your current place.

All good.

All good.

Now, when it comes to streaming content, most of the streaming services these days let you download stuff to watch offline. I'm kind of strange. I do not watch the entertainment on the plane on the seatback.

Now, when it comes to streaming content, most of the streaming services these days let you download stuff to watch offline. I'm kind of strange. I do not watch the entertainment on the plane on the seatback.

I just never do.

I just never do.

It's kind of a rule of mine, and I've gone too long without watching, so now I can't start. Even though those systems have gotten a lot better. But I don't like how the movies are all, you know, I don't know what the quality is in the selection, So I like that my own stuff. So download stuff to watch offline. Netflix allows you to do this. YouTube allows you to do this.

It's kind of a rule of mine, and I've gone too long without watching, so now I can't start. Even though those systems have gotten a lot better. But I don't like how the movies are all, you know, I don't know what the quality is in the selection, So I like that my own stuff. So download stuff to watch offline. Netflix allows you to do this. YouTube allows you to do this.

Some of them you have to be a paying member.

Some of them you have to be a paying member.

Some of them, you know, you have to have a premium membership like it depends, so just check with your provider. So some of them will not let you offload or offline watch stuff if you have like the Basic plan or the ad supported plan. But this is getting better and better, so definitely download stuff to your phone. And then there's also something called smart downloads, so you can have the app automatically download a bunch of content to your phone without you even choosing what to watch, so you always have something to watch, even if your phone is an airplane mode. Currency converter, so you can ask things like Google or Siri to convert your currency. But I like an app called XE that is XE and it's just a simple way to convert the currency. Sometimes it's easy, you know, if you're in Europe, you know, with the Euros it's kind of almost one to one, but not really, but depends on the country you're going to. But this makes it a lot easier, and again you can add a widget to your homescreen to make that easier. When it comes to maps, again, offline maps are your friend. So the whole thing is when you're overseas, you're probably not going to be using as much data as you would here in the States because that data is going to be put out a premium, or it's a little bit slower, or you're looking for Wi Fi hotspots. You're avoiding data usehol together through cellular so you want to download as much as possible. And both Apple Maps and Google Maps support what's called offline maps. So when you search for the city that you're going to on Google Maps, you can tap offline. On Apple Maps, you can tap offline and it will download those maps to your phone so that you can navigate and search for things like streets even if you don't have a cellular connection. So again Apple Maps, Google Maps download the offline maps. On Google Maps, there's a little hack, so if you search for the city, let's say you're going to Paris, search for Paris, France. Put that in there, and then at the top type in okay maps. I don't know why it's okay maps. There's probably some you know, coding thing or you know, a techie thing to deal with that inside joke, but that will bring you immediately to the to the offline maps feature to download that. Now, this is the biggest question I get roaming and Wi Fi calling. So here's my advice when it comes to roaming. Number one, call your cellular provider. So call them. That's your first thing to do. Whoever your cellular provider is, call them and say, hey, what's the deal. I'm going to this country. What are my roaming options? Do I have roaming included? Do I have a certain amount of days that are free? Sometimes if you're on a premium plan, you might get like a day or two or three included and not pay that ten dollars a month. Some are sorry, ten dollars a day. Sometimes your provider might just charge you ten dollars a day to use your phone as you typically would.

Some of them, you know, you have to have a premium membership like it depends, so just check with your provider. So some of them will not let you offload or offline watch stuff if you have like the Basic plan or the ad supported plan. But this is getting better and better, so definitely download stuff to your phone. And then there's also something called smart downloads, so you can have the app automatically download a bunch of content to your phone without you even choosing what to watch, so you always have something to watch, even if your phone is an airplane mode. Currency converter, so you can ask things like Google or Siri to convert your currency. But I like an app called XE that is XE and it's just a simple way to convert the currency. Sometimes it's easy, you know, if you're in Europe, you know, with the Euros it's kind of almost one to one, but not really, but depends on the country you're going to. But this makes it a lot easier, and again you can add a widget to your homescreen to make that easier. When it comes to maps, again, offline maps are your friend. So the whole thing is when you're overseas, you're probably not going to be using as much data as you would here in the States because that data is going to be put out a premium, or it's a little bit slower, or you're looking for Wi Fi hotspots. You're avoiding data usehol together through cellular so you want to download as much as possible. And both Apple Maps and Google Maps support what's called offline maps. So when you search for the city that you're going to on Google Maps, you can tap offline. On Apple Maps, you can tap offline and it will download those maps to your phone so that you can navigate and search for things like streets even if you don't have a cellular connection. So again Apple Maps, Google Maps download the offline maps. On Google Maps, there's a little hack, so if you search for the city, let's say you're going to Paris, search for Paris, France. Put that in there, and then at the top type in okay maps. I don't know why it's okay maps. There's probably some you know, coding thing or you know, a techie thing to deal with that inside joke, but that will bring you immediately to the to the offline maps feature to download that. Now, this is the biggest question I get roaming and Wi Fi calling. So here's my advice when it comes to roaming. Number one, call your cellular provider. So call them. That's your first thing to do. Whoever your cellular provider is, call them and say, hey, what's the deal. I'm going to this country. What are my roaming options? Do I have roaming included? Do I have a certain amount of days that are free? Sometimes if you're on a premium plan, you might get like a day or two or three included and not pay that ten dollars a month. Some are sorry, ten dollars a day. Sometimes your provider might just charge you ten dollars a day to use your phone as you typically would.

But it all depends on your plan.

But it all depends on your plan.

So call your provider see how many roaming days you have, or if you have some banked and use those. Now, if you don't want to roam, you don't want to pay anything, you can turn off roaming on your phone to avoid those charges, or you can just turn off your cellular altogether. But before you leave the country, definitely set up Wi Fi calling and texting. This way, you can use Wi Fi hotspots to keep in touch. Now, again, every cellular provider is a little bit different, but in general, whatever's included in your plan here will be included there. So let's say you can call anywhere in the US unlimited. When you get to Paris, you'd be able to call on Wi Fi calling anywhere back to the US unlimited, but they would still charge you for calls that are made to Paris phone numbers. Right, but most people are calling back home, so that should probably work. But again check. First thing to do just google roaming with your provider name Wi Fi calling and see what their deal is. And then of course you can get an eSIM. That's the easiest way to just bypass the roaming situation altogether. You can buy an eSIM right from an app. There are many apps that offer eSIMs. My favorite is Aralow. I've used it many times. It works great, but there are plenty of other apps out there that do work well, and the eSIM is a really easy way to do it, and you could do it right from your phone, and most of the major smartphones these days support the eSIM. If you have an older phone with maybe just a physical simcard slot, you may have to get a simcard mail to you, or when you get to the airport at that place, you can just buy a simcard there.

So call your provider see how many roaming days you have, or if you have some banked and use those. Now, if you don't want to roam, you don't want to pay anything, you can turn off roaming on your phone to avoid those charges, or you can just turn off your cellular altogether. But before you leave the country, definitely set up Wi Fi calling and texting. This way, you can use Wi Fi hotspots to keep in touch. Now, again, every cellular provider is a little bit different, but in general, whatever's included in your plan here will be included there. So let's say you can call anywhere in the US unlimited. When you get to Paris, you'd be able to call on Wi Fi calling anywhere back to the US unlimited, but they would still charge you for calls that are made to Paris phone numbers. Right, but most people are calling back home, so that should probably work. But again check. First thing to do just google roaming with your provider name Wi Fi calling and see what their deal is. And then of course you can get an eSIM. That's the easiest way to just bypass the roaming situation altogether. You can buy an eSIM right from an app. There are many apps that offer eSIMs. My favorite is Aralow. I've used it many times. It works great, but there are plenty of other apps out there that do work well, and the eSIM is a really easy way to do it, and you could do it right from your phone, and most of the major smartphones these days support the eSIM. If you have an older phone with maybe just a physical simcard slot, you may have to get a simcard mail to you, or when you get to the airport at that place, you can just buy a simcard there.

Now.

Now.

When it comes to translating, Google Translate, Apple Translate, they are both your friends. Apple Translate is pre installed on your iPhone. Google Translate works on both iOS and Android, so download that and again download the language pack for the country that you're visiting so you can get translations without an Internet connection. Again see the theme here you want to download stuff in advance. A couple other things let's see here. Google Lens is a great feature if you're trying to identify monuments and translations, so make sure you're familiar with how Google Lens works on your phone. AI is really helpful these days, so you can use AI assistance like Chat, GBT, Claude, copilot Guide, Geek, and also mind trip dot AI to give you access to travel recommendations and even itineraries. But again, double check anything that AI is serving you up because it's not always factual. It could be hallucinating some answers, so just be careful about that. Tap to pay very very important to set up tap to pay before you leave, because just like here in the US, I mean, cash is still important, but it is getting less important around the world. And so yes, I'm sure there's some countries where cash is more widely accepted than the tap to pay, but in general, in my experience, in the main populated areas of the world world, tap to pay is very popular. And so make sure you set up a mobile payment card on your phone in advance so that you can use tap to pay anywhere you are, and be sure that card does not have any foreign transaction fees. Just because you have a credit card or a debit card doesn't mean they don't charge you one percent. So for instance, my debit card actually charges me one percent on top of every transaction, which kind of adds up, and so that's not a card that I prefer to use when I am traveling internationally. So definitely set up tap to pay. You can do a lot with that. You can get very far. In fact, I don't even exchange money anymore at the cash exchange because my deal is I'll usually go get cash at a local ATM so I get the best exchange rate and I have some cash there if I need it. My last trip, I did not get any cash out whatsoever in the foreign country, and I was still able to get around. So those are some of my solutions for getting around. You can go to the website rich on Tech dot tv for more information about those coming up. The new AI selfie maker you have to try. It's free and your calls eighty eight rich one O one eight eight eight seven four to two four one zero one. You are listening to rich on Tech. Welcome back to rich on Tech. Rich Demiro here hanging out with you, talking technology at eighty eight rich one O one eight eight eight seven four to two four one zero one. Pete Yorn turn in fifty today, So happy birthday, Pete Yorn.

When it comes to translating, Google Translate, Apple Translate, they are both your friends. Apple Translate is pre installed on your iPhone. Google Translate works on both iOS and Android, so download that and again download the language pack for the country that you're visiting so you can get translations without an Internet connection. Again see the theme here you want to download stuff in advance. A couple other things let's see here. Google Lens is a great feature if you're trying to identify monuments and translations, so make sure you're familiar with how Google Lens works on your phone. AI is really helpful these days, so you can use AI assistance like Chat, GBT, Claude, copilot Guide, Geek, and also mind trip dot AI to give you access to travel recommendations and even itineraries. But again, double check anything that AI is serving you up because it's not always factual. It could be hallucinating some answers, so just be careful about that. Tap to pay very very important to set up tap to pay before you leave, because just like here in the US, I mean, cash is still important, but it is getting less important around the world. And so yes, I'm sure there's some countries where cash is more widely accepted than the tap to pay, but in general, in my experience, in the main populated areas of the world world, tap to pay is very popular. And so make sure you set up a mobile payment card on your phone in advance so that you can use tap to pay anywhere you are, and be sure that card does not have any foreign transaction fees. Just because you have a credit card or a debit card doesn't mean they don't charge you one percent. So for instance, my debit card actually charges me one percent on top of every transaction, which kind of adds up, and so that's not a card that I prefer to use when I am traveling internationally. So definitely set up tap to pay. You can do a lot with that. You can get very far. In fact, I don't even exchange money anymore at the cash exchange because my deal is I'll usually go get cash at a local ATM so I get the best exchange rate and I have some cash there if I need it. My last trip, I did not get any cash out whatsoever in the foreign country, and I was still able to get around. So those are some of my solutions for getting around. You can go to the website rich on Tech dot tv for more information about those coming up. The new AI selfie maker you have to try. It's free and your calls eighty eight rich one O one eight eight eight seven four to two four one zero one. You are listening to rich on Tech. Welcome back to rich on Tech. Rich Demiro here hanging out with you, talking technology at eighty eight rich one O one eight eight eight seven four to two four one zero one. Pete Yorn turn in fifty today, So happy birthday, Pete Yorn.

Uh.

Uh.

My wife said, how many times are you gonna sing that song today? And I said a lot. I just kept singing that song all morning long. And I'm looking up Pete on Twitter right now or I guess X and he's from New Jersey. I knew I liked him for a reason. There you go, so fellow Jersey. In eighty eight Rich one O one eight eight eight seven four to two four one zero one. Uh, Frank and Sue from Bradbury, California write in, Hey, Rich, where does the temperature on the Apple Watch come from? Cooper Tino? That is a great question. Funny you ask that because my wife, my kid, and me.

My wife said, how many times are you gonna sing that song today? And I said a lot. I just kept singing that song all morning long. And I'm looking up Pete on Twitter right now or I guess X and he's from New Jersey. I knew I liked him for a reason. There you go, so fellow Jersey. In eighty eight Rich one O one eight eight eight seven four to two four one zero one. Uh, Frank and Sue from Bradbury, California write in, Hey, Rich, where does the temperature on the Apple Watch come from? Cooper Tino? That is a great question. Funny you ask that because my wife, my kid, and me.

Were all in the car yesterday.

Were all in the car yesterday.

We're all wearing Apple Watches, and my wife comments how hot it is outside, and she says, you know, whatever, the temperature was in her watch. And my kid in the backseat goes, well, mine says this, and I said, well, mine says this. They were all off by a degree. We're all in the same exact car, same Apple watch. I don't know where the temperature is coming from. So that's a great question.

We're all wearing Apple Watches, and my wife comments how hot it is outside, and she says, you know, whatever, the temperature was in her watch. And my kid in the backseat goes, well, mine says this, and I said, well, mine says this. They were all off by a degree. We're all in the same exact car, same Apple watch. I don't know where the temperature is coming from. So that's a great question.

I do know.

I do know.

Apple bought a company called Dark Sky, which they now incorporate their weather magic into their weather and it's gotten a lot better. But that was kind of a messy, messy. Uh oh gosh, that was a messy purchase. Let me just make sure was it called dark Sky Apple? Yeah, dark Sky. Let's go to Mario in Riverside, California. Mario, you're on with rich.

Apple bought a company called Dark Sky, which they now incorporate their weather magic into their weather and it's gotten a lot better. But that was kind of a messy, messy. Uh oh gosh, that was a messy purchase. Let me just make sure was it called dark Sky Apple? Yeah, dark Sky. Let's go to Mario in Riverside, California. Mario, you're on with rich.

Are you there? Okay?

Are you there? Okay?

I see, let's see. Okay, I hit the wrong button. Mario, you there? Nope, there you are? Okay, Now I locked you there?

I see, let's see. Okay, I hit the wrong button. Mario, you there? Nope, there you are? Okay, Now I locked you there?

You go?

You go?

Okay? Now can you hear me?

Okay? Now can you hear me?

Yes?

Yes?

Well we're off.

Well we're off.

Great start here. I'm glad I know how to push buttons.

Great start here. I'm glad I know how to push buttons.

They didn't.

They didn't.

They never told me I had to know how to push buttons for the show. What can I help you with?

They never told me I had to know how to push buttons for the show. What can I help you with?

Okay? So I have an iPhone Max fIF team and I took my daughter on her fifteenth birthday when to go see a concert. The question is how do I get that video? I tried to transfer it on too like a memory stick, and when they were going to try to play it, it's telling me it's not there's not the right format, or it's just not compatible like with the windowed media player.

Okay? So I have an iPhone Max fIF team and I took my daughter on her fifteenth birthday when to go see a concert. The question is how do I get that video? I tried to transfer it on too like a memory stick, and when they were going to try to play it, it's telling me it's not there's not the right format, or it's just not compatible like with the windowed media player.

Yeah.

Yeah.

Well, welcome to the world of Apple. They are so fun with stuff like this. So they did make a change. I think it was a couple of years ago at this point where they started putting their photos. You know, it used to be the standard was a JPEG and videos were in uh, I guess I know some sort of move, but now they are changing that, and they're doing it for a reason because the new file formats are much more efficient, so they take up less space. But they pretty much play on Apple products very easily because Apple updated all their stuff, But all the other products out there may not play them. So the thing you can do is go into your settings on your iPhone. You go into settings and then camera and then there's something called formats and you'll notice right at the top it says high efficiency and then most compatible. So if you probably by default have high efficiency checked, and that is going to make those videos in a format that not every computer likes. So if you want to make them more compatible with everything, just switch that to most compatible. Now, that does not help you for the video you already have of your daughter, So there are many programs that can transform those videos. But I would just recommend downloading a very helpful app called VLS see VLC Media Player, and that will pretty much play any format you can throw at it. It's a very handy program to have on your computer, So just download that on your Windows computer, Mac computer, you're Android. I don't know if they have one for iPhone, but that will I do it for iOS, so that will play pretty much any format you throw at it.

Well, welcome to the world of Apple. They are so fun with stuff like this. So they did make a change. I think it was a couple of years ago at this point where they started putting their photos. You know, it used to be the standard was a JPEG and videos were in uh, I guess I know some sort of move, but now they are changing that, and they're doing it for a reason because the new file formats are much more efficient, so they take up less space. But they pretty much play on Apple products very easily because Apple updated all their stuff, But all the other products out there may not play them. So the thing you can do is go into your settings on your iPhone. You go into settings and then camera and then there's something called formats and you'll notice right at the top it says high efficiency and then most compatible. So if you probably by default have high efficiency checked, and that is going to make those videos in a format that not every computer likes. So if you want to make them more compatible with everything, just switch that to most compatible. Now, that does not help you for the video you already have of your daughter, So there are many programs that can transform those videos. But I would just recommend downloading a very helpful app called VLS see VLC Media Player, and that will pretty much play any format you can throw at it. It's a very handy program to have on your computer, So just download that on your Windows computer, Mac computer, you're Android. I don't know if they have one for iPhone, but that will I do it for iOS, so that will play pretty much any format you throw at it.

So those are the things to do.

So those are the things to do.

But in the future, the videos you take from here on out will will be in the most compatible format, which means every computer will be able to play them. So hope that helps. That is a tricky situation. Whenever I set up a new iPhone, it always wants to take pictures in this HIC format, which I end up having to It just doesn't work sometimes, like some programs just don't like that, and so I'll have to go in and convert those. Luckily, on the on the Mac computers, at least you can write click them and it will say to there's like a quick action where it says convert image and so so I can convert that image into a JPEG. But that's my preference because it's just JPEG is JA and I get it. It's not as efficient as the new format, but it's just so much more widely accepted. So great question, Mario, Thanks for calling in today. Eight eight eight rich one oh one eight eight eight seven four to two four one zero one. Coming up, we're gonna talk about cleaning up from this CrowdStrike incident. We've got our cybersecurity expert Steve Churchin, standing by and.

But in the future, the videos you take from here on out will will be in the most compatible format, which means every computer will be able to play them. So hope that helps. That is a tricky situation. Whenever I set up a new iPhone, it always wants to take pictures in this HIC format, which I end up having to It just doesn't work sometimes, like some programs just don't like that, and so I'll have to go in and convert those. Luckily, on the on the Mac computers, at least you can write click them and it will say to there's like a quick action where it says convert image and so so I can convert that image into a JPEG. But that's my preference because it's just JPEG is JA and I get it. It's not as efficient as the new format, but it's just so much more widely accepted. So great question, Mario, Thanks for calling in today. Eight eight eight rich one oh one eight eight eight seven four to two four one zero one. Coming up, we're gonna talk about cleaning up from this CrowdStrike incident. We've got our cybersecurity expert Steve Churchin, standing by and.

Ready to chat. We'll be right back.

Ready to chat. We'll be right back.

Welcome back to rich on Tech. Rich DeMuro here hanging out with you talking technology at Triple eight Rich one O one. That's eight eight eight seven four to two four one zero one. Don't be shy, give me a call. We'll get you in the queue. We'll get you on the air. If you have a question about technology, we will be there for you the website for the show rich on Tech dot TV. We'll get back to the phone lines in just a moment. But you know, we're still kind of feeling the heat from this whole CrowdStrike incident that melted down half the Windows world last week, and we've learned some lessons I think, and here to talk about that. Steve Churchin, CISO of Zypro, a Semi Valley based cybersecurity solutions company. Steve, welcome to the show, Rich, Good morning, thanks for joining me. So let's talk about this incident. What's your main takeaway I guess from what happened last week with this Windows update that went bad. It wasn't really Windows fault though, well.

Welcome back to rich on Tech. Rich DeMuro here hanging out with you talking technology at Triple eight Rich one O one. That's eight eight eight seven four to two four one zero one. Don't be shy, give me a call. We'll get you in the queue. We'll get you on the air. If you have a question about technology, we will be there for you the website for the show rich on Tech dot TV. We'll get back to the phone lines in just a moment. But you know, we're still kind of feeling the heat from this whole CrowdStrike incident that melted down half the Windows world last week, and we've learned some lessons I think, and here to talk about that. Steve Churchin, CISO of Zypro, a Semi Valley based cybersecurity solutions company. Steve, welcome to the show, Rich, Good morning, thanks for joining me. So let's talk about this incident. What's your main takeaway I guess from what happened last week with this Windows update that went bad. It wasn't really Windows fault though, well.

It was, And if you've ever wondered what a cyber attack on our global infrastructure would look like. Just take a look at this cyber arc cyber sorry CrowdStrike incident. Reports say about eight and a half million Windows machines were affected. Well, this represents less than one percent of all devices running Windows. Unfortunately, these systems were some of the in the most mission critical sectors of our global economy in daily life. That's why the impact was so large across so many varying sectors and businesses, and even the consumer of the public felt it felt it the most.

It was, And if you've ever wondered what a cyber attack on our global infrastructure would look like. Just take a look at this cyber arc cyber sorry CrowdStrike incident. Reports say about eight and a half million Windows machines were affected. Well, this represents less than one percent of all devices running Windows. Unfortunately, these systems were some of the in the most mission critical sectors of our global economy in daily life. That's why the impact was so large across so many varying sectors and businesses, and even the consumer of the public felt it felt it the most.

Yeah, especially if you're on like Delta Airlines.

Yeah, especially if you're on like Delta Airlines.

I know a lot of a lot of people had issues with that, but but it took down so many systems. So that's what's what's concerning to me is that this was a company that was paid to protect these computers.

I know a lot of a lot of people had issues with that, but but it took down so many systems. So that's what's what's concerning to me is that this was a company that was paid to protect these computers.

People make mistakes. Humans make mistakes.

People make mistakes. Humans make mistakes.

Obviously they're going to look into their you know, their testing situation with their software updates before they go out. But can this happen again?

Obviously they're going to look into their you know, their testing situation with their software updates before they go out. But can this happen again?

Absolutely could happen again. And just think about your reliance on not just Microsoft and Windows, but your Apple iPhone, your Android devices, anything where there's a large segment of the population concentrated on a single technology or single provider, this can happen again.

Absolutely could happen again. And just think about your reliance on not just Microsoft and Windows, but your Apple iPhone, your Android devices, anything where there's a large segment of the population concentrated on a single technology or single provider, this can happen again.

So how do you prevent What do you do? Do you diversify what you're using or what.

So how do you prevent What do you do? Do you diversify what you're using or what.

Diversify is an easy answer, but that's easier said than done. If we look at the Windows market, for example, seventy five percent of every workstation out there is running a Microsoft Windows operating system. You look at the mobile phone market, seventy percent of all devices worldwide are running Android. And I don't know if you've gone through this before, but just trying to convince a Windows user, a lifelong Windows user, to use something different like a Mac can be a monumental feat. So we can say we need a diversifier technology, but I don't know how practical that really would be.

Diversify is an easy answer, but that's easier said than done. If we look at the Windows market, for example, seventy five percent of every workstation out there is running a Microsoft Windows operating system. You look at the mobile phone market, seventy percent of all devices worldwide are running Android. And I don't know if you've gone through this before, but just trying to convince a Windows user, a lifelong Windows user, to use something different like a Mac can be a monumental feat. So we can say we need a diversifier technology, but I don't know how practical that really would be.

Now, the interesting thing about this incident is that we didn't hear anything about data being lost or our data being shared or you know, leaked online or whatever because it wasn't a real cyber attack. So could that happen in the future, Like, what could there be an instant where something like this happens and our data is at risk?

Now, the interesting thing about this incident is that we didn't hear anything about data being lost or our data being shared or you know, leaked online or whatever because it wasn't a real cyber attack. So could that happen in the future, Like, what could there be an instant where something like this happens and our data is at risk?

Absolutely? Looking at a company like CrowdStrike, they service over twenty four thousand enterprise customers. So if this were a cyber attack and somebody did get in there, the possibility that there's absolute possibility where they can excultrade data put customer information at risk. We saw it a couple of weeks ago with AT and T, the AT and T breach, where they said nearly all of their customer records have been compromised. So once they get in there, it's it's for free for all. If they've got access to the data, I can guarantee you they're going to take that data and try and monetize it the best they can. Putting all of us at risk.

Absolutely? Looking at a company like CrowdStrike, they service over twenty four thousand enterprise customers. So if this were a cyber attack and somebody did get in there, the possibility that there's absolute possibility where they can excultrade data put customer information at risk. We saw it a couple of weeks ago with AT and T, the AT and T breach, where they said nearly all of their customer records have been compromised. So once they get in there, it's it's for free for all. If they've got access to the data, I can guarantee you they're going to take that data and try and monetize it the best they can. Putting all of us at risk.

That is wild.

That is wild.

What about Okay, so the home user, you know you talk about this layered approach to cybersecurity.

What about Okay, so the home user, you know you talk about this layered approach to cybersecurity.

What does that mean exactly?

What does that mean exactly?

So doing the things that best practices dictates we do, for example, having antivirus, make sure your systems are all protected using a proper anti virus program.

So doing the things that best practices dictates we do, for example, having antivirus, make sure your systems are all protected using a proper anti virus program.

Before Before before we get to that, I want to I'm curious about your thought because I always ask the cybersecurity experts about this. Windows has that defender built in. Do you think people need something above and beyond that?

Before Before before we get to that, I want to I'm curious about your thought because I always ask the cybersecurity experts about this. Windows has that defender built in. Do you think people need something above and beyond that?

I don't think so. For most users, Windows Defender Defender will be more than enough. I personally like Windows Defender, and I've actually removed all my anti virus from all my personal systems in relying on Windows Defender.

I don't think so. For most users, Windows Defender Defender will be more than enough. I personally like Windows Defender, and I've actually removed all my anti virus from all my personal systems in relying on Windows Defender.

Okay, okay, okay, so keep going. I like to hear that.

Okay, okay, okay, so keep going. I like to hear that.

So Windows Defender does a great Job's god, it's come a long way in the last few years to catch up with the rest of those antivirus markets. So it's got all of the features you would expect from a paid antivirus subscription. Before Windows Defender, I was actually using Kisperski, and I just got a notice from the company I was Kesperski from saying I can no longer renew Kispersky.

So Windows Defender does a great Job's god, it's come a long way in the last few years to catch up with the rest of those antivirus markets. So it's got all of the features you would expect from a paid antivirus subscription. Before Windows Defender, I was actually using Kisperski, and I just got a notice from the company I was Kesperski from saying I can no longer renew Kispersky.

Yeah it was banned.

Yeah it was banned.

Yeah, it's joining the likes of TikTok and Russia and China and all this other stuff. We'll get to China's whole deal with this in a moment, but a continue your layered approach you were mentioning.

Yeah, it's joining the likes of TikTok and Russia and China and all this other stuff. We'll get to China's whole deal with this in a moment, but a continue your layered approach you were mentioning.

So making sure you've got antivirus turned on and using it and not those free antiviruses. There's a big difference between free anti virus and a paint subscription or Windows Defender. So if you're going to use antivirus invest in a good one. Windows Defender is a good one. It comes with for free with the operating system. But there's others out there. There's also these misconceptions that it's going to slow down my computer, et cetera, it's going to provide more benefit than it is going to provide all of these other issues that people are worried about. I'm saying this tongue in cheek, but Windows updates. Making sure all of your updates are applied as quickly as possible. Now, unfortunately, the crowd strike incident was because of an update they had pushed out, which goes counter to what the advocacy is to install those updates. But still you've got to install those updates. The vendors are putting out those updates because they're detecting bugs and vulnerabilities in their software, which does updates help to patch, So install those updates. Make sure your antivirus is updated current, turned on not disabled. Make sure you're using a firewall. Windows has built in firewalls, make sure those are turned on. Those will help stop threats. Make sure using two factor authentication for everything. Two factor authentication is where you log in with a username and password and before you're granted access to a service or an app or something that you either get a text message or a prompt or some other way to verify that you are who you say you are.

So making sure you've got antivirus turned on and using it and not those free antiviruses. There's a big difference between free anti virus and a paint subscription or Windows Defender. So if you're going to use antivirus invest in a good one. Windows Defender is a good one. It comes with for free with the operating system. But there's others out there. There's also these misconceptions that it's going to slow down my computer, et cetera, it's going to provide more benefit than it is going to provide all of these other issues that people are worried about. I'm saying this tongue in cheek, but Windows updates. Making sure all of your updates are applied as quickly as possible. Now, unfortunately, the crowd strike incident was because of an update they had pushed out, which goes counter to what the advocacy is to install those updates. But still you've got to install those updates. The vendors are putting out those updates because they're detecting bugs and vulnerabilities in their software, which does updates help to patch, So install those updates. Make sure your antivirus is updated current, turned on not disabled. Make sure you're using a firewall. Windows has built in firewalls, make sure those are turned on. Those will help stop threats. Make sure using two factor authentication for everything. Two factor authentication is where you log in with a username and password and before you're granted access to a service or an app or something that you either get a text message or a prompt or some other way to verify that you are who you say you are.

Yeah, that's very important.

Yeah, that's very important.

Most of the people that email me about getting hacked on Facebook or Instagram a first question I ask I say, hey, did you have two factor and they say no, And so that's really how they get in. It's just you give up that password and it's game over quickly. Before we go, I wanted to talk about the La Courts in Los Angeles. The courts had a I guess like some sort of ransomware attack at the same time as this CrowdStrike. So how are these major organizations and companies falling victim to stuff like this?

Most of the people that email me about getting hacked on Facebook or Instagram a first question I ask I say, hey, did you have two factor and they say no, And so that's really how they get in. It's just you give up that password and it's game over quickly. Before we go, I wanted to talk about the La Courts in Los Angeles. The courts had a I guess like some sort of ransomware attack at the same time as this CrowdStrike. So how are these major organizations and companies falling victim to stuff like this?

Most of the time, majority of the time, it's through a phishing email. You'll get an email with a malicious link or an attachment as part of it. And if you especially if you send this target non technical staff like administrators or finance people hr, which are the likely targets for these types of emails, it's very easy to pull somebody into clicking a link which installs a malicious program on your system, and that allows the attackers to get their foot in the door into the network. It's it's crazy, and these emails are getting more and more sophisticated.

Most of the time, majority of the time, it's through a phishing email. You'll get an email with a malicious link or an attachment as part of it. And if you especially if you send this target non technical staff like administrators or finance people hr, which are the likely targets for these types of emails, it's very easy to pull somebody into clicking a link which installs a malicious program on your system, and that allows the attackers to get their foot in the door into the network. It's it's crazy, and these emails are getting more and more sophisticated.

Yeah, my mom sent me one today and as she said, Hey, is this real or not? And I thought it was fake and it actually turned out to be real. It was like a notification from her bank about a charge that they thought was fraudulent. So, Steve, you you work with this stuff every day. You help protect companies, you know, from all this stuff. Do you just sit there and like do you see stuff that's new on a daily basis and say I can't believe this, Like these people are really just out to get everyone.

Yeah, my mom sent me one today and as she said, Hey, is this real or not? And I thought it was fake and it actually turned out to be real. It was like a notification from her bank about a charge that they thought was fraudulent. So, Steve, you you work with this stuff every day. You help protect companies, you know, from all this stuff. Do you just sit there and like do you see stuff that's new on a daily basis and say I can't believe this, Like these people are really just out to get everyone.

I wish I could say I'm seeing new threats, and there are new threats not to say, but the old ones that have been around for a decade now are still working because we make it too easy for them. For example, what I just said about sending an email with a link in it, people are still falling for it. That's why it's such a lucrative method to compromise and introduce ransomware into it into a system. So we've got to be we've got to raise our own vigilance. So we've got to be more hyper aware of what's going on, what the reality of the world is today, and making sure that we're not trusting everything that gets sent to us that we're mis not trusting more than we are trusting, because they're praying on our naivety. They're praying on us being quick to react, They're praying on all kinds of human behavior that allows them to get in.

I wish I could say I'm seeing new threats, and there are new threats not to say, but the old ones that have been around for a decade now are still working because we make it too easy for them. For example, what I just said about sending an email with a link in it, people are still falling for it. That's why it's such a lucrative method to compromise and introduce ransomware into it into a system. So we've got to be we've got to raise our own vigilance. So we've got to be more hyper aware of what's going on, what the reality of the world is today, and making sure that we're not trusting everything that gets sent to us that we're mis not trusting more than we are trusting, because they're praying on our naivety. They're praying on us being quick to react, They're praying on all kinds of human behavior that allows them to get in.

All right, I think we're going to leave it there. Steve church In from Zypro dot com x y pro dot com cybersecurity solutions company. Steve always great to talk to you. I know I've interviewed you for KTLA. Just a wealth of information and I really do appreciate you joining me today.

All right, I think we're going to leave it there. Steve church In from Zypro dot com x y pro dot com cybersecurity solutions company. Steve always great to talk to you. I know I've interviewed you for KTLA. Just a wealth of information and I really do appreciate you joining me today.

Thank you, Rich.

Thank you, Rich.

Happy to do it all right.

Happy to do it all right.

Coming up, we're going to take more of your calls at eight eight eight rich one on one plus I'll tell you the new feature from Meta that you have to try. I wasted a lot of my time yesterday doing this and you will too. You are listening to rich on tech. Welcome back to rich on Tech. Rich Demiro here talking technology with you at triple eight rich one O one eight eight eight seven four to two four one zero one. The website for the show is Rich on tech dot TV. There you can get more information about what I talk about. If you go to the top. There's a little light bulb, so if you tap that, it will give you links to anything I mentioned on the show in real time. There's also contact. You can hit that if you want to send me an email. I will read some of those throughout the shows. Let's go to Diane in Pineland, Texas. I think I figured this out. I got to hit this twice today for some reason. Diane, you're on with Rich. That's my mom's name.

Coming up, we're going to take more of your calls at eight eight eight rich one on one plus I'll tell you the new feature from Meta that you have to try. I wasted a lot of my time yesterday doing this and you will too. You are listening to rich on tech. Welcome back to rich on Tech. Rich Demiro here talking technology with you at triple eight rich one O one eight eight eight seven four to two four one zero one. The website for the show is Rich on tech dot TV. There you can get more information about what I talk about. If you go to the top. There's a little light bulb, so if you tap that, it will give you links to anything I mentioned on the show in real time. There's also contact. You can hit that if you want to send me an email. I will read some of those throughout the shows. Let's go to Diane in Pineland, Texas. I think I figured this out. I got to hit this twice today for some reason. Diane, you're on with Rich. That's my mom's name.

Hey, Rich, mom has a good name. I agree.

Hey, Rich, mom has a good name. I agree.

I have an iPhone thirteen promat okay, and it wants and picks to non iPhones even when I turn off the on message.

I have an iPhone thirteen promat okay, and it wants and picks to non iPhones even when I turn off the on message.

Oh that's interesting at all at all. Okay.

Oh that's interesting at all at all. Okay.

I have a brother and a friend both don't have iPhones, and I've confused rooster to keep scrolling.

I have a brother and a friend both don't have iPhones, and I've confused rooster to keep scrolling.

So sorry, Oh I don't hear the confused rooster. But I love that name. I love It's like it's such a character name. Confused Rooster. Hey, that's just confused rooster.

So sorry, Oh I don't hear the confused rooster. But I love that name. I love It's like it's such a character name. Confused Rooster. Hey, that's just confused rooster.

Okay.

Okay.

So number one, what I would do is it sounds like there is some sort of misconfiguration with your with your network settings. So on the iPhone, there is a way to reset those. Have you tried doing this?

So number one, what I would do is it sounds like there is some sort of misconfiguration with your with your network settings. So on the iPhone, there is a way to reset those. Have you tried doing this?

No, I have no wine.

No, I have no wine.

Okay, So if you go into Settings and then General, if you scroll all the way down, it says transfer, transfer or reset phone. And it's a little scary because it makes it seem like it's gonna mess up everything, but it's not. But if you tap that and then you'll see something that says reset. And I don't want you to do this just yet. I want you to do your research before you actually do this, because there are some things you have to redo after you change your settings. But inside there you'll see an option that says reset network settings. And so if you reset those, that will bring everything back to sort of factory, which means it's gonna make sure that your cellular is connected right, it's gonna make sure your messages are setting right, it's gonna make sure your Wi Fi is all good, your Bluetooth and so what you will have to do if you decide to tap reset network settings is you will have to reconnect all of your Bluetooth devices and your Wi fis. So that just be aware of that now, I would probably recommend doing that. But here's the other thing you can do. Are you trying to send these messages in an existing text thread or are you starting a new one? Okay, so on iPhone sometimes it gets hung up on sending messages to non iPhone users in an existing thread if something ever went wrong, and so what I would do is delete that thread. You can swipe right to left on any thread inside your messages up will pop up a trash can in red. You can press delete, and then I would try typing composing a new message to this person and sending the photo. The other thing, obviously, before you do anything else, is just do a reset of your phone. You can actually ask Siri to reset your phone or restart your phone rather and so obviously restarting your phone can help. But those are the methods that I would do to fix that problem. Now, if you're looking at just sending pictures between iPhone and Android, I've talked about this before, but it's all going to get better come September because iPhone is finally getting what's called RCS messaging, which means you'll be able to send photos and videos to Android phones and vice versa. Just the way you send them to I Message recipients. So you can send large, large photos, large videos, and they will finally look the same that they should some other methods. If you're looking for some workarounds in the meantime, I always recommend using a third party app to send large files and photos and videos, something like a Telegram, something like a Facebook Messenger. You can even use Instagram Messenger. There are some apps as well, So WhatsApp obviously is a great app to send large photos and videos between different platforms. But there's also an app called local Send. And now I'm just kind of bringing this out more broadly for send exchanging photos and videos on iPhone and Android. A lot of this will be a moot point comes September, but right now it's still very valid. But there's a website called local send dot org and this is a free, open source, cross platform tool that lets you send files to nearby devices. And so if you install local send on your laptop and on your phone and they're on the same Wi Fi network, you'll be able to share those files fast and free, and they can be large size, and so that's really easy, and that's great. If let's say you've got a maccomputer and an iPhone at home and you want to exchange files, that's an easy way to do it. Now, if you don't want to download any software, there's a handy website called snap drop dot net snap drop dot net, and all you have to do is go to this website on both devices, and as long as you're on the same network, you can exchange files between those two devices with no software downloads. So it's a really easy way to share items across the network without downloading any software or really figuring out a lot, because you're just going to a website. So those are two really easy ways to exchange photos and videos, kind of like air drop, but air drop is proprietary between iPhones or between mac anything Apple, and so these are systems that work across various devices. And by the way, Android has their own their own version of air drop. They call it they just renamed it. It's now called what's it called now, quicksend our quick share, I think it's called and they just so that was actually Samsung's property, quick Share, and then Android kind of absorbed it and now it works across all androids. So the neat thing about quick share is that it works across all Android phones. So if you have Android to Android, always use quick Share because it's so simple and you can share large files nearby. If you haven't a Samsung phone, it actually takes it up a notch and it gives you a QR code that the other person can scan. Now, the only issue with all of this is that if you're in an area where you only have a cell signal and you're trying to share a big file, it does need to upload that file over the cell signal. So if it's not a very good signal, it's not going to be very good. Diane and Pineland, thanks so much for your call today. Appreciate that. Okay, I'm gonna waste a little bit of your time or you're gonna waste your own time once I tell you about this. I already see Bobo playing with it. But it's a new feature from Meta called imagine Me. So we've seen all these AI selfie generators out there, a lot of them required you to download an app. This is built in now to Facebook, Instagram, Messenger, and WhatsApp, and the way to access it is just all you have to do is chat and so imagine me as an AI image generator. It's available in beta and it makes any picture of you you want, doing anything you want in any style. So it's a self portrait and it's really really good. So all you have to do to access this and it's rolling out, so don't yell at me if you don't have access to access to it right away. It may say, hey, you don't have access just yet. But if you go into let's just say Instagram, and you go into your chat window and then you tap where it says ask Meta AI and then there's a little blue arrow to the right and that will take you into Meta AI. This is their version of Chat GPT. And then all you have to do is type imagine me as anything, so you can say astronaut, firefighter, whatever, and that will start the process. It will ask you to take three selfies and then from there on out you can imagine yourself as anything.

Okay, So if you go into Settings and then General, if you scroll all the way down, it says transfer, transfer or reset phone. And it's a little scary because it makes it seem like it's gonna mess up everything, but it's not. But if you tap that and then you'll see something that says reset. And I don't want you to do this just yet. I want you to do your research before you actually do this, because there are some things you have to redo after you change your settings. But inside there you'll see an option that says reset network settings. And so if you reset those, that will bring everything back to sort of factory, which means it's gonna make sure that your cellular is connected right, it's gonna make sure your messages are setting right, it's gonna make sure your Wi Fi is all good, your Bluetooth and so what you will have to do if you decide to tap reset network settings is you will have to reconnect all of your Bluetooth devices and your Wi fis. So that just be aware of that now, I would probably recommend doing that. But here's the other thing you can do. Are you trying to send these messages in an existing text thread or are you starting a new one? Okay, so on iPhone sometimes it gets hung up on sending messages to non iPhone users in an existing thread if something ever went wrong, and so what I would do is delete that thread. You can swipe right to left on any thread inside your messages up will pop up a trash can in red. You can press delete, and then I would try typing composing a new message to this person and sending the photo. The other thing, obviously, before you do anything else, is just do a reset of your phone. You can actually ask Siri to reset your phone or restart your phone rather and so obviously restarting your phone can help. But those are the methods that I would do to fix that problem. Now, if you're looking at just sending pictures between iPhone and Android, I've talked about this before, but it's all going to get better come September because iPhone is finally getting what's called RCS messaging, which means you'll be able to send photos and videos to Android phones and vice versa. Just the way you send them to I Message recipients. So you can send large, large photos, large videos, and they will finally look the same that they should some other methods. If you're looking for some workarounds in the meantime, I always recommend using a third party app to send large files and photos and videos, something like a Telegram, something like a Facebook Messenger. You can even use Instagram Messenger. There are some apps as well, So WhatsApp obviously is a great app to send large photos and videos between different platforms. But there's also an app called local Send. And now I'm just kind of bringing this out more broadly for send exchanging photos and videos on iPhone and Android. A lot of this will be a moot point comes September, but right now it's still very valid. But there's a website called local send dot org and this is a free, open source, cross platform tool that lets you send files to nearby devices. And so if you install local send on your laptop and on your phone and they're on the same Wi Fi network, you'll be able to share those files fast and free, and they can be large size, and so that's really easy, and that's great. If let's say you've got a maccomputer and an iPhone at home and you want to exchange files, that's an easy way to do it. Now, if you don't want to download any software, there's a handy website called snap drop dot net snap drop dot net, and all you have to do is go to this website on both devices, and as long as you're on the same network, you can exchange files between those two devices with no software downloads. So it's a really easy way to share items across the network without downloading any software or really figuring out a lot, because you're just going to a website. So those are two really easy ways to exchange photos and videos, kind of like air drop, but air drop is proprietary between iPhones or between mac anything Apple, and so these are systems that work across various devices. And by the way, Android has their own their own version of air drop. They call it they just renamed it. It's now called what's it called now, quicksend our quick share, I think it's called and they just so that was actually Samsung's property, quick Share, and then Android kind of absorbed it and now it works across all androids. So the neat thing about quick share is that it works across all Android phones. So if you have Android to Android, always use quick Share because it's so simple and you can share large files nearby. If you haven't a Samsung phone, it actually takes it up a notch and it gives you a QR code that the other person can scan. Now, the only issue with all of this is that if you're in an area where you only have a cell signal and you're trying to share a big file, it does need to upload that file over the cell signal. So if it's not a very good signal, it's not going to be very good. Diane and Pineland, thanks so much for your call today. Appreciate that. Okay, I'm gonna waste a little bit of your time or you're gonna waste your own time once I tell you about this. I already see Bobo playing with it. But it's a new feature from Meta called imagine Me. So we've seen all these AI selfie generators out there, a lot of them required you to download an app. This is built in now to Facebook, Instagram, Messenger, and WhatsApp, and the way to access it is just all you have to do is chat and so imagine me as an AI image generator. It's available in beta and it makes any picture of you you want, doing anything you want in any style. So it's a self portrait and it's really really good. So all you have to do to access this and it's rolling out, so don't yell at me if you don't have access to access to it right away. It may say, hey, you don't have access just yet. But if you go into let's just say Instagram, and you go into your chat window and then you tap where it says ask Meta AI and then there's a little blue arrow to the right and that will take you into Meta AI. This is their version of Chat GPT. And then all you have to do is type imagine me as anything, so you can say astronaut, firefighter, whatever, and that will start the process. It will ask you to take three selfies and then from there on out you can imagine yourself as anything.

It is so much fun.

It is so much fun.

You can go to my Instagram at rich on Tech for those instructions. More rich on Tech come in your way right after this. Welcome back to rich on Tech. Rich tomro here hanging out with you talking technology at trap rich one oh one. That's eight eight eight seven four to two four to one zero one the website for the show rich on tech Dot TV. UH. You can also email there just hit contact, or if you want links to anything I mentioned, hit the light bulb there. I told you about Meta's new Imagine me as feature, and uh, we've lost everyone, the entire audience. Everyone is now playing with this feature on their phone and it's so much fun. I actually think this might be the best thing that Meta has ever come out with, because it's it's just so well done, and it's not perfect, believe me, it's AI selfies, but it's just so fun. If you want to see it, go to at rich on tech on Instagram. I've got the uh, the instructions on how to access it, but be warned, not everyone has access just yet. It's still rolling out to everyone, and if you do try it, you will waste at least a portion of your day. All right, let's go to We got an email here from Let's see here, Joe writes in I've received a concerning letter from Ticketmaster about a data breach through a third party cloud database.

You can go to my Instagram at rich on Tech for those instructions. More rich on Tech come in your way right after this. Welcome back to rich on Tech. Rich tomro here hanging out with you talking technology at trap rich one oh one. That's eight eight eight seven four to two four to one zero one the website for the show rich on tech Dot TV. UH. You can also email there just hit contact, or if you want links to anything I mentioned, hit the light bulb there. I told you about Meta's new Imagine me as feature, and uh, we've lost everyone, the entire audience. Everyone is now playing with this feature on their phone and it's so much fun. I actually think this might be the best thing that Meta has ever come out with, because it's it's just so well done, and it's not perfect, believe me, it's AI selfies, but it's just so fun. If you want to see it, go to at rich on tech on Instagram. I've got the uh, the instructions on how to access it, but be warned, not everyone has access just yet. It's still rolling out to everyone, and if you do try it, you will waste at least a portion of your day. All right, let's go to We got an email here from Let's see here, Joe writes in I've received a concerning letter from Ticketmaster about a data breach through a third party cloud database.

From April to May.

From April to May.

They're offering twelve months of free credit monitoring, but I'm not sure what to do could I have caused this breach? What exactly is a cloud database? Should I take this seriously? Interestingly, Ticketmaster claims I have an account with them, which I don't recall creating. My credit has been locked with the three major credit bureaus for about six years due to a past incident with PayPal. What steps should I take to protect myself in this situation? You and many other people this Ticketmaster data security incident. All the companies when they have one of these data breaches, they play it down. They just put like this help page on their website that with this very like innocuous title like Ticketmaster data Security incident, Like, no, we got hacked and you know all of your information's now floating around on the way, So what happened? This is the actual thing you need to know. So a third party cloud database, So that means something they had stored with a third party vendor that vendor got hacked or breached, and that information has been stolen or leaked or taken, and so there's been no unauthorized activity after that.

They're offering twelve months of free credit monitoring, but I'm not sure what to do could I have caused this breach? What exactly is a cloud database? Should I take this seriously? Interestingly, Ticketmaster claims I have an account with them, which I don't recall creating. My credit has been locked with the three major credit bureaus for about six years due to a past incident with PayPal. What steps should I take to protect myself in this situation? You and many other people this Ticketmaster data security incident. All the companies when they have one of these data breaches, they play it down. They just put like this help page on their website that with this very like innocuous title like Ticketmaster data Security incident, Like, no, we got hacked and you know all of your information's now floating around on the way, So what happened? This is the actual thing you need to know. So a third party cloud database, So that means something they had stored with a third party vendor that vendor got hacked or breached, and that information has been stolen or leaked or taken, and so there's been no unauthorized activity after that.

This is what Ticketmaster's saying. So what was in this database?

This is what Ticketmaster's saying. So what was in this database?

That's what we always want to know, right, The database contains limited personal information of some customers who bought tickets to events in North America, US, Canada, Mexico, so that means they know that you went to Taylor Swift. This information includes email, phone number, encrypted credit card information, as well as some other personal information provided to us. So my thought on this is that I don't think you gave Ticketmaster your social security number. I'm not sure if they collect dates of birth, but the information that's out there is your email address and your phone number, and those are probably pretty good pieces of information to have. So that means they may target people with some sort of phishing email based on your email or phone numbers, so you could see a rise in spam or text because of that. Now, the encrypted credit card information, I'm not really worried about because with credit cards versus your actual bank account. Now, if it's your debit card, they say credit card, so that could include debit cards. I'm not really sure why they use the word credit card, but that could also be debit cards. So in that case it is troubling because that means you could see a charge on your credit card or your debit card because of this hack. Now they say they were encrypted, which means unless the third party or the hackers, you know, somehow unencrypt these and crack that encryption and then decode them. They may not have the full credit card information, but as far as data breaches go, this one is not as bad as a lot of them that we you've seen, like the AT and T one had everything. Every piece of information that you could have about yourself is in the AT and T hack, which is on the dark web as we speak. That's your name, that's your phone number, that's your data birth that's your your account numbers, and also your Social Security number.

That's what we always want to know, right, The database contains limited personal information of some customers who bought tickets to events in North America, US, Canada, Mexico, so that means they know that you went to Taylor Swift. This information includes email, phone number, encrypted credit card information, as well as some other personal information provided to us. So my thought on this is that I don't think you gave Ticketmaster your social security number. I'm not sure if they collect dates of birth, but the information that's out there is your email address and your phone number, and those are probably pretty good pieces of information to have. So that means they may target people with some sort of phishing email based on your email or phone numbers, so you could see a rise in spam or text because of that. Now, the encrypted credit card information, I'm not really worried about because with credit cards versus your actual bank account. Now, if it's your debit card, they say credit card, so that could include debit cards. I'm not really sure why they use the word credit card, but that could also be debit cards. So in that case it is troubling because that means you could see a charge on your credit card or your debit card because of this hack. Now they say they were encrypted, which means unless the third party or the hackers, you know, somehow unencrypt these and crack that encryption and then decode them. They may not have the full credit card information, but as far as data breaches go, this one is not as bad as a lot of them that we you've seen, like the AT and T one had everything. Every piece of information that you could have about yourself is in the AT and T hack, which is on the dark web as we speak. That's your name, that's your phone number, that's your data birth that's your your account numbers, and also your Social Security number.

That was not done here.