Y US intelligence officials are urging Americans to use encrypted communications and what does that really mean? The AI powered glasses that bring the world to life with real time closed captions, the app that transforms your old photos into dynamic video clips. Plus your tech questions answered? What's going on richdmiro And this is Rich on Tech. This is the show where I talk about the tech stuff I think you should know about. It's also the place where I answer your questions about technology. I believe that tech should be interesting, useful and fun. Let's open up those phone lines at triple eight Rich one oh one. That's eight eight eight seven four to two four one zero one eight eight eight seven four to two four one zero one. Give me a call if you have a question about technology. Email is also an option. Just go to Rich on Tech dot tv and hit contact. Guests this week include Coinbases Philip Martin. He's going to share tips on avoiding online scams and protecting your crypto assets. Then we've got Rob Gelick from Yahoo Male. He's gonna stop by to talk about some of the new features they're adding to the service. And I'm going to have him address the whole transitioning from Cox Email and all these other providers that Yahoo mal now handles.

Y US intelligence officials are urging Americans to use encrypted communications and what does that really mean? The AI powered glasses that bring the world to life with real time closed captions, the app that transforms your old photos into dynamic video clips. Plus your tech questions answered? What's going on richdmiro And this is Rich on Tech. This is the show where I talk about the tech stuff I think you should know about. It's also the place where I answer your questions about technology. I believe that tech should be interesting, useful and fun. Let's open up those phone lines at triple eight Rich one oh one. That's eight eight eight seven four to two four one zero one eight eight eight seven four to two four one zero one. Give me a call if you have a question about technology. Email is also an option. Just go to Rich on Tech dot tv and hit contact. Guests this week include Coinbases Philip Martin. He's going to share tips on avoiding online scams and protecting your crypto assets. Then we've got Rob Gelick from Yahoo Male. He's gonna stop by to talk about some of the new features they're adding to the service. And I'm going to have him address the whole transitioning from Cox Email and all these other providers that Yahoo mal now handles.

You can understand that.

You can understand that.

And then we've got the Vergess smart home expert Jennifer Twey. She is going to talk about matter, the new universal standard for connected devices. Well, I hope you are having a fantastic weekend back in the saddle here. It is the holiday slide, as I call it. We have been busy. I am sure you have been busy as well. It's funny. The holidays are supposed to be a relaxing time, but I feel like for a lot of people, they're very stressful. You know, you're talking to a lot of people, you're seeing family, there's a lot of events that are out late at night, and then you're dragging into work in the morning. So it's all this stuff that kind of comes together. And by the way, it's six season. My wife was like, why does the holiday season have to be during the sick time. We've got a couple of sick people in our house right now. I'm like the last band standing, always like everyone's coughing around me and this and that, and I'm just like, please don't get this, please, So I take my vitamins and that's the best I can do, I guess, right. But anyway, happy holidays to you. Hope you're having a great season. And I'm sure you heard the news about this whole idea of this China spying on us with the text messages and the networks that we have here. Apparently they've gotten some of the sensitive information that we exchange on a daily basis. Of course, this is still under investigation, but you've probably seen the headlines where US intelligence officials are urging Americans to use encrypted communications. Now, before you say I've got nothing a hide, I don't need to worry about this stuff. I'll address that towards the end. But let me explain what this all means. So first off, you know, anytime you're communicating, communicating via email or via text message or browsing the web, you've probably heard of the term encryption, right or encrypted. There's several flavors of encryption. The most prevalent is well number one, no encryption. That's just plain text. That means if I wrote wrote something on a piece of paper and just handed it to you, you could easily read that, no problem, right. And I think we're going to imagine all this stuff as kind of sending a letter to someone so that you can understand it very easily as I can so imagine. No encryption is writing your message on a postcard, right you put it in the mailbox. Anyone that comes across that postcard can read that message because it is out in the open. Then you've got your basic encryption. And this means that your letter is now in an envelope, but it has a pretty unique lock on it, right, and only someone with that lock can unlock it and read that message. But here's the thing. If we're talking about email or your provider, they probably have the key to that. So if the post office wanted to open up your letter and see what's inside, they could do it right because you just seal it with a lick and an envelope and it's very easily sealed. So that's basic encryption. Anyone that's seeing the letter or the envelope, they're not seeing what's inside that envelope. But people have the ability to open up that envelope and see what's in there. But of course, when you're talking about encryption, you'd have to have a key. Then you have what you really want is what's called end to end encryption. So imagine you take that same letter, you put it in an envelope, and then you sort of put this secret, super duper lock on that envelope that not even the post office who's handling this thing can unlock and read. And so that's really the type of encryption that you want for your messaging and your email. But as I'm gonna explain, that's not necessarily.

And then we've got the Vergess smart home expert Jennifer Twey. She is going to talk about matter, the new universal standard for connected devices. Well, I hope you are having a fantastic weekend back in the saddle here. It is the holiday slide, as I call it. We have been busy. I am sure you have been busy as well. It's funny. The holidays are supposed to be a relaxing time, but I feel like for a lot of people, they're very stressful. You know, you're talking to a lot of people, you're seeing family, there's a lot of events that are out late at night, and then you're dragging into work in the morning. So it's all this stuff that kind of comes together. And by the way, it's six season. My wife was like, why does the holiday season have to be during the sick time. We've got a couple of sick people in our house right now. I'm like the last band standing, always like everyone's coughing around me and this and that, and I'm just like, please don't get this, please, So I take my vitamins and that's the best I can do, I guess, right. But anyway, happy holidays to you. Hope you're having a great season. And I'm sure you heard the news about this whole idea of this China spying on us with the text messages and the networks that we have here. Apparently they've gotten some of the sensitive information that we exchange on a daily basis. Of course, this is still under investigation, but you've probably seen the headlines where US intelligence officials are urging Americans to use encrypted communications. Now, before you say I've got nothing a hide, I don't need to worry about this stuff. I'll address that towards the end. But let me explain what this all means. So first off, you know, anytime you're communicating, communicating via email or via text message or browsing the web, you've probably heard of the term encryption, right or encrypted. There's several flavors of encryption. The most prevalent is well number one, no encryption. That's just plain text. That means if I wrote wrote something on a piece of paper and just handed it to you, you could easily read that, no problem, right. And I think we're going to imagine all this stuff as kind of sending a letter to someone so that you can understand it very easily as I can so imagine. No encryption is writing your message on a postcard, right you put it in the mailbox. Anyone that comes across that postcard can read that message because it is out in the open. Then you've got your basic encryption. And this means that your letter is now in an envelope, but it has a pretty unique lock on it, right, and only someone with that lock can unlock it and read that message. But here's the thing. If we're talking about email or your provider, they probably have the key to that. So if the post office wanted to open up your letter and see what's inside, they could do it right because you just seal it with a lick and an envelope and it's very easily sealed. So that's basic encryption. Anyone that's seeing the letter or the envelope, they're not seeing what's inside that envelope. But people have the ability to open up that envelope and see what's in there. But of course, when you're talking about encryption, you'd have to have a key. Then you have what you really want is what's called end to end encryption. So imagine you take that same letter, you put it in an envelope, and then you sort of put this secret, super duper lock on that envelope that not even the post office who's handling this thing can unlock and read. And so that's really the type of encryption that you want for your messaging and your email. But as I'm gonna explain, that's not necessarily.

What we get. And so that is what we want.

What we get. And so that is what we want.

So what are you getting when you are doing I Message, and this is messages between Apple devices. They do offer end to end encryption, and Apple has been a big proponent of privacy, and this turns out to be a very good thing because the millions upon millions of messages that are sent on a daily basis through I Message are all encrypted. That's when you see a blue bubble. However, if you're sending to a non Apple device, say an Android device, those are not encrypted. And I'll talk about that more in a second here. Now, when you're sending Android to Android, Android just recently got this upgrade to what's called RCS Rich Communication Services, and Google does encrypt that end to end, which means, if you ever notice, if you're texting an Android friend and you're on an Android, you'll notice there's a little lock next to your message, and that means that your message is end to end encrypted. That means that no one, not even Google, can read the message that you are sending to that other person. Not the person, not the wireless provider, not your phone company, no one. No one can read that message, just the person on the other end. Now here's where it gets a little challenging when you're talking about cross platform messaging and group texts. Typically, group texts are not encrypted, especially if they involve a mix of iPhone and Android. And then when you're sending between those platforms, so iPhone to Android, Android to iPhone, those are not encrypted either. Now iPhone recently got that upgrade to RCS, so yes, you can send big photos and files and see the typing indicators when you text someone that's on Android. But Apple did not implement the end to end encryption protocol that they could do. So this is something that Apple could do if they wanted to, but it's something they have not done yet. So just remember, if your same platform, same platform, it's going to be encrypted. Cross platform group message is probably not encrypted. Now what can you do if you want your messages to be the most secure, Well, you can switch to an app that is encrypted and to end by default, and there are two prominent apps that do this. The first is Signal. This is something that's predominantly used by sort of people in the no journalists, high ranking officials. They all know about Signal, And maybe you have a techie in your family that's tried to convince you to switch to Signal, but good luck getting anyone in your family to switch to any third party messaging app.

So what are you getting when you are doing I Message, and this is messages between Apple devices. They do offer end to end encryption, and Apple has been a big proponent of privacy, and this turns out to be a very good thing because the millions upon millions of messages that are sent on a daily basis through I Message are all encrypted. That's when you see a blue bubble. However, if you're sending to a non Apple device, say an Android device, those are not encrypted. And I'll talk about that more in a second here. Now, when you're sending Android to Android, Android just recently got this upgrade to what's called RCS Rich Communication Services, and Google does encrypt that end to end, which means, if you ever notice, if you're texting an Android friend and you're on an Android, you'll notice there's a little lock next to your message, and that means that your message is end to end encrypted. That means that no one, not even Google, can read the message that you are sending to that other person. Not the person, not the wireless provider, not your phone company, no one. No one can read that message, just the person on the other end. Now here's where it gets a little challenging when you're talking about cross platform messaging and group texts. Typically, group texts are not encrypted, especially if they involve a mix of iPhone and Android. And then when you're sending between those platforms, so iPhone to Android, Android to iPhone, those are not encrypted either. Now iPhone recently got that upgrade to RCS, so yes, you can send big photos and files and see the typing indicators when you text someone that's on Android. But Apple did not implement the end to end encryption protocol that they could do. So this is something that Apple could do if they wanted to, but it's something they have not done yet. So just remember, if your same platform, same platform, it's going to be encrypted. Cross platform group message is probably not encrypted. Now what can you do if you want your messages to be the most secure, Well, you can switch to an app that is encrypted and to end by default, and there are two prominent apps that do this. The first is Signal. This is something that's predominantly used by sort of people in the no journalists, high ranking officials. They all know about Signal, And maybe you have a techie in your family that's tried to convince you to switch to Signal, but good luck getting anyone in your family to switch to any third party messaging app.

Right.

Right.

So, Signal is end to end encrypted, it is all secure by default. Another app that is also secure by default is WhatsApp, and WhatsApp has always been end to end encrypted, which is super private, and that's on by default for all messages. However, this is owned by Facebook, which some people may not like. They bought WhatsApp. They didn't create WhatsApp, they did purchase it. And also Facebook does collect some metadata, so just because they can't read your messages doesn't mean that they don't know who you're sending them to and some other information surrounding them. Now, there are some other messaging apps out there, like Telegram that's a popular messaging app, and yes, they offer end to end encryption, but you have to toggle it on for every single chat that you want end to end encryption on. That means that if you're not doing that, Telegram can pretty much access the information inside your messages if they wanted to. I'm not saying they're reading them all, but you know they could. And that also potentially means that someone else could access the information of those messages. Facebook Messenger is also another popular messaging app. They also provide end to end encryption, but again you have to do it on a case by case basis, so you have to manually enable it. They call it secret Conversations. Telegram calls it secret chats. So your standard messages on both of these services are not end to end encrypted. So you might be seeing that these are encrypted, but it's not end to end encrypted. So what does this all mean for you? You know, you have to understand the limitations of these services. So if you're using something like I Message shirt, it's encrypted, US an RCS shirt, it's encrypted. If you're using a third party app, it may not be encrypted. And it's really tough to get friends and family to switch to one app where everything is secure. Now here's the big argument I get from people. They say, Rich, I've got nothing to hide. Why do I need my information encrypted? I don't need encryption. I'm not hiding anything. I'm not doing anything wrong, and I don't care who sees my messages. And that is one hundred percent wrong. Now, I'm not going to say that what your thought process is wrong, but I think it's flawed. And here's the reason. Why have you ever taken someone aside at work and said, hey, can we chat for a second? And you know that that conversation is private?

So, Signal is end to end encrypted, it is all secure by default. Another app that is also secure by default is WhatsApp, and WhatsApp has always been end to end encrypted, which is super private, and that's on by default for all messages. However, this is owned by Facebook, which some people may not like. They bought WhatsApp. They didn't create WhatsApp, they did purchase it. And also Facebook does collect some metadata, so just because they can't read your messages doesn't mean that they don't know who you're sending them to and some other information surrounding them. Now, there are some other messaging apps out there, like Telegram that's a popular messaging app, and yes, they offer end to end encryption, but you have to toggle it on for every single chat that you want end to end encryption on. That means that if you're not doing that, Telegram can pretty much access the information inside your messages if they wanted to. I'm not saying they're reading them all, but you know they could. And that also potentially means that someone else could access the information of those messages. Facebook Messenger is also another popular messaging app. They also provide end to end encryption, but again you have to do it on a case by case basis, so you have to manually enable it. They call it secret Conversations. Telegram calls it secret chats. So your standard messages on both of these services are not end to end encrypted. So you might be seeing that these are encrypted, but it's not end to end encrypted. So what does this all mean for you? You know, you have to understand the limitations of these services. So if you're using something like I Message shirt, it's encrypted, US an RCS shirt, it's encrypted. If you're using a third party app, it may not be encrypted. And it's really tough to get friends and family to switch to one app where everything is secure. Now here's the big argument I get from people. They say, Rich, I've got nothing to hide. Why do I need my information encrypted? I don't need encryption. I'm not hiding anything. I'm not doing anything wrong, and I don't care who sees my messages. And that is one hundred percent wrong. Now, I'm not going to say that what your thought process is wrong, but I think it's flawed. And here's the reason. Why have you ever taken someone aside at work and said, hey, can we chat for a second? And you know that that conversation is private?

Right? We do this all the time with people.

Right? We do this all the time with people.

We chat with them, we talk to them, and we have an understanding that what we are saying to that person is private and it's not being recorded, and it's not being shared and it's not public. Could you imagine not having that ever online?

We chat with them, we talk to them, and we have an understanding that what we are saying to that person is private and it's not being recorded, and it's not being shared and it's not public. Could you imagine not having that ever online?

Ever?

Ever?

So Number One, privacy as a fundamental right. Privacy should be a fundamental right of humans, especially as tech takes over more aspects of our lives.

So Number One, privacy as a fundamental right. Privacy should be a fundamental right of humans, especially as tech takes over more aspects of our lives.

Misuse.

Misuse.

Think about how much information you share in your messages and in your email on a daily basis. I mean it's medical information, it's a password that you share with a friend or a family member. There are one time codes that help you access your accounts. I mean, there's so much information that we share on a daily basis that would you want that out there on the front page of the newspaper.

Think about how much information you share in your messages and in your email on a daily basis. I mean it's medical information, it's a password that you share with a friend or a family member. There are one time codes that help you access your accounts. I mean, there's so much information that we share on a daily basis that would you want that out there on the front page of the newspaper.

Probably not.

Probably not.

Even if it's something that's innocent, you probably don't want it out there. And just in general, when you talk about democracy, you know, we don't want to be in a surveillance society, do we? I mean don't you want to have the ability to protect what you say to someone else, no matter how you're communicating with them, and that includes your online communications. So imagine a US where they said, no, you know what, encryption is illegal, you can't encrypt your messages. How would you feel about that? Absolutely not good. So please don't use the argument that says I have nothing to hide, I don't need encryption, because that really really, uh, it just affects me in a way that like, hold on, you're not understanding the entire side of this. By the way, when you email, if you're using Gmail or any other email program, it's encrypted in transit, but it's not typically end to end encrypted. If you want your email to be fully encrypted, you have to use a service that offers that something like a proton mail. All right eight eight eight rich one O one eight eight eight seven four to two four one zero one. The website rich on Tech dot TV. Your call is coming up next. Welcome back to rich on Tech. Rich DeMuro here hanging out with you talking technology at Triple eight rich one oh one eight eight eight seven four to two.

Even if it's something that's innocent, you probably don't want it out there. And just in general, when you talk about democracy, you know, we don't want to be in a surveillance society, do we? I mean don't you want to have the ability to protect what you say to someone else, no matter how you're communicating with them, and that includes your online communications. So imagine a US where they said, no, you know what, encryption is illegal, you can't encrypt your messages. How would you feel about that? Absolutely not good. So please don't use the argument that says I have nothing to hide, I don't need encryption, because that really really, uh, it just affects me in a way that like, hold on, you're not understanding the entire side of this. By the way, when you email, if you're using Gmail or any other email program, it's encrypted in transit, but it's not typically end to end encrypted. If you want your email to be fully encrypted, you have to use a service that offers that something like a proton mail. All right eight eight eight rich one O one eight eight eight seven four to two four one zero one. The website rich on Tech dot TV. Your call is coming up next. Welcome back to rich on Tech. Rich DeMuro here hanging out with you talking technology at Triple eight rich one oh one eight eight eight seven four to two.

Four one zero one.

Four one zero one.

Feels good to be back in here this week. I don't even can I say that last week was a repeat?

Feels good to be back in here this week. I don't even can I say that last week was a repeat?

Why not? You know what it's done?

Why not? You know what it's done?

Uh, you know, I get a couple of times a year where I can do a show that's sort of a best of show, and last week after a holiday was one of those shows. So everyone had off. Bobo had off, Kim had off, I had off. Who didn't have off? I think everyone had off? So that was really nice. Did you enjoy your time off?

Uh, you know, I get a couple of times a year where I can do a show that's sort of a best of show, and last week after a holiday was one of those shows. So everyone had off. Bobo had off, Kim had off, I had off. Who didn't have off? I think everyone had off? So that was really nice. Did you enjoy your time off?

Bobo?

Bobo?

Adam didn't have off. Adam didn't have Adam. Adam had to do the show. So but he did a good job. We were in good hands. So you know, it's one of those things where it feels good to have that time off.

Adam didn't have off. Adam didn't have Adam. Adam had to do the show. So but he did a good job. We were in good hands. So you know, it's one of those things where it feels good to have that time off.

I did have a good time off. Yeah, it was amazing. I had a chance to help my wife with her side venture. And yeah, she does the candles. Yeah, she makes candles.

I did have a good time off. Yeah, it was amazing. I had a chance to help my wife with her side venture. And yeah, she does the candles. Yeah, she makes candles.

What's her it's it's on Instagram in the aura, in the Aura. Yeah she does. You gave me a couple last year and they smell great. And we have the room spray too, which is really nice.

What's her it's it's on Instagram in the aura, in the Aura. Yeah she does. You gave me a couple last year and they smell great. And we have the room spray too, which is really nice.

I am my kid.

I am my kid.

Actually, Parker has like taken a liking to like straightening up the house. And when he's done straightening everything up, and he does a really great job. He does little sprits of the stuff. It's it's great. Uh let's go to uh Eleana in Berkeley, California.

Actually, Parker has like taken a liking to like straightening up the house. And when he's done straightening everything up, and he does a really great job. He does little sprits of the stuff. It's it's great. Uh let's go to uh Eleana in Berkeley, California.

You're on with Rich har Rich.

You're on with Rich har Rich.

It's going to talk to you.

It's going to talk to you.

Yeah, what can I help you with that?

Yeah, what can I help you with that?

I love your show.

I love your show.

Thank you.

Thank you.

I am really frustrated because I have at Mobile and I pay for the forty gig and I know they says it slows down after the.

I am really frustrated because I have at Mobile and I pay for the forty gig and I know they says it slows down after the.

Forty gig youth.

Forty gig youth.

I'm currently don't have a wireless because I'm you know, just paying off debt, you know, trying to get rid of before I add another bill in my life blows down. This this unlimited and I also pay them up front too. I paid them like the whole year in advance, and this thing starts slowing down at the two week mark and a buffers terribly. And I just feel like it's like if your test that decided the buff wrap for five hundred bucks and you couldn't accept rate. I just don't think it's fair. It's almost a deal breaker.

I'm currently don't have a wireless because I'm you know, just paying off debt, you know, trying to get rid of before I add another bill in my life blows down. This this unlimited and I also pay them up front too. I paid them like the whole year in advance, and this thing starts slowing down at the two week mark and a buffers terribly. And I just feel like it's like if your test that decided the buff wrap for five hundred bucks and you couldn't accept rate. I just don't think it's fair. It's almost a deal breaker.

So do you notice it?

So do you notice it?

So? Number one, have you looked at your have you done a speed test on your phone?

So? Number one, have you looked at your have you done a speed test on your phone?

Oh?

Oh?

No, okay, So what I would do is I would download an app called Meteor met eo R okay, like the like the Comet or like a you know, Heavenly body, the Meteor app, and then I turn off your Wi Fi. You don't have Wi Fi at home? You said, right?

No, okay, So what I would do is I would download an app called Meteor met eo R okay, like the like the Comet or like a you know, Heavenly body, the Meteor app, and then I turn off your Wi Fi. You don't have Wi Fi at home? You said, right?

Not?

Not?

Yeah, And so you're running everything through this mint Mobile plan.

Yeah, And so you're running everything through this mint Mobile plan.

Yeah yeah.

Yeah yeah.

Now I have mint Mobile on a test line and I use it, and I okay, so I will tell you I definitely notice a little bit of buffering and a little bit of a slower connection than my standard like ninety dollars a month Horizon connection.

Now I have mint Mobile on a test line and I use it, and I okay, so I will tell you I definitely notice a little bit of buffering and a little bit of a slower connection than my standard like ninety dollars a month Horizon connection.

But you know you have to give and you take.

But you know you have to give and you take.

You know, mint Mobile is significantly less, and you know the thing is you're paying for that forty But what they don't guarantee necessarily is the speed on that now you should get it. For the most part, let's see if we can find their broadband. They have this thing called Broadband Facts for Mint Mobile, which tells you what your speed is supposed to be. So if we look at this unlimited that's thirty dollars a month, you're supposed to get typical download speeds of seventy nine to three point fifty seven and then typical upload of six to thirty And that's actually across all their plans no matter what. But they also have a network management policy, and so that is what they reserve the right to slow down your services. And so if you're using a ton of data in a place that's very congested, they could slow down your data to help other people make sure that they get their access. And by the way, also one of the big things about these prepaid plans that people don't realize is that they are they are limiting your video quality as well. So you're getting SD video quality no matter what. You can never get HD video quality. So you know, that is a big thing that you have to take into consideration. If you're streaming a lot of stuff on Netflix. According to mint Mobile. They're limiting your streaming to one point five megabits per second, and so that's for ADP, which is basically SD quality. So you have to know, you know, if you're looking at Instagram, you're watching reels and all that kind of stuff, like, it could be slower. But what I would recommend is to kind of monitor this. So Number one, on your smartphone itself, there is a way to reset your cellular data. So go into your settings, look under cellular and you can reset. It says cellular usage statistics on the iPhone. You can press reset statistics and that will start keeping track of how much cellular you are using. So I do that, and then I would do the speed test at the beginning of the month, when your bill cycle starts, do a speed test and see what speed you're getting, and that will tell you if you're actually being slowed down or not. And make sure your WiFi is turned off on your phone. You don't want to be on your Wi Fi. So for instance, right now, I'm just getting twenty two megabits per second on this phone. And this is on a big Verizon plan, so it depends where you are as well. So I would do that do the test a couple times a month, once at the beginning, once in the middle, once at the end, and see if you're getting a completely different speed. And the program will log those speeds as well, so you can look at your history and see what your speeds were.

You know, mint Mobile is significantly less, and you know the thing is you're paying for that forty But what they don't guarantee necessarily is the speed on that now you should get it. For the most part, let's see if we can find their broadband. They have this thing called Broadband Facts for Mint Mobile, which tells you what your speed is supposed to be. So if we look at this unlimited that's thirty dollars a month, you're supposed to get typical download speeds of seventy nine to three point fifty seven and then typical upload of six to thirty And that's actually across all their plans no matter what. But they also have a network management policy, and so that is what they reserve the right to slow down your services. And so if you're using a ton of data in a place that's very congested, they could slow down your data to help other people make sure that they get their access. And by the way, also one of the big things about these prepaid plans that people don't realize is that they are they are limiting your video quality as well. So you're getting SD video quality no matter what. You can never get HD video quality. So you know, that is a big thing that you have to take into consideration. If you're streaming a lot of stuff on Netflix. According to mint Mobile. They're limiting your streaming to one point five megabits per second, and so that's for ADP, which is basically SD quality. So you have to know, you know, if you're looking at Instagram, you're watching reels and all that kind of stuff, like, it could be slower. But what I would recommend is to kind of monitor this. So Number one, on your smartphone itself, there is a way to reset your cellular data. So go into your settings, look under cellular and you can reset. It says cellular usage statistics on the iPhone. You can press reset statistics and that will start keeping track of how much cellular you are using. So I do that, and then I would do the speed test at the beginning of the month, when your bill cycle starts, do a speed test and see what speed you're getting, and that will tell you if you're actually being slowed down or not. And make sure your WiFi is turned off on your phone. You don't want to be on your Wi Fi. So for instance, right now, I'm just getting twenty two megabits per second on this phone. And this is on a big Verizon plan, so it depends where you are as well. So I would do that do the test a couple times a month, once at the beginning, once in the middle, once at the end, and see if you're getting a completely different speed. And the program will log those speeds as well, so you can look at your history and see what your speeds were.

But that's what I would do to kind of see what's happening.

But that's what I would do to kind of see what's happening.

But Elena, I use the mid Mobile, and you know, for the price, I really don't think it can be be. I think they have a pretty good service for the price you're paying. And I love that you're paying off the debt and you're trying to, you know, save the money, so you know, you got to give some, you got to take some, and I think you're you're taking a little bit right now. Eighty eight rich one O one eight eight eight seven four to two four one zero one. Welcome back to rich on Tech. Rich DeMuro here hanging out with you, talking technology. The phone line is eighty to eight rich one oh one eight eight eight seven four to two four one zero one. We'll get back to the calls in just a moment here after our guest. The website for the show rich on Tech dot TV. I've made it a little bit easier to keep up with the show notes. You can scroll down on the page this is show number one hundred. Oh wow, look at that Crisp one hundred dollars bill. We've got show number one hundred. And you can also hit the light bulb at the top. There we go, and you can get the show notes in live time. I don't know if you follow the news this week, but I was in Disneyland and I don't know why, but I've just been checking the bitcoin price because it's been kind of like wild lately, and all of a sudden it hit. It crossed one hundred thousand dollars, and you know, my kids all into it and everything, so we were all just like, oh my gosh. And then I run into a friend at Disneyland. It was like an event night, and he's a big bitcoin guy, and I was like, Rob, did you see He's like, see what I'm like, Bitcoin it reached one hundred thousand. He's like what he gave me, like the biggest hug I've ever gotten from this guy.

But Elena, I use the mid Mobile, and you know, for the price, I really don't think it can be be. I think they have a pretty good service for the price you're paying. And I love that you're paying off the debt and you're trying to, you know, save the money, so you know, you got to give some, you got to take some, and I think you're you're taking a little bit right now. Eighty eight rich one O one eight eight eight seven four to two four one zero one. Welcome back to rich on Tech. Rich DeMuro here hanging out with you, talking technology. The phone line is eighty to eight rich one oh one eight eight eight seven four to two four one zero one. We'll get back to the calls in just a moment here after our guest. The website for the show rich on Tech dot TV. I've made it a little bit easier to keep up with the show notes. You can scroll down on the page this is show number one hundred. Oh wow, look at that Crisp one hundred dollars bill. We've got show number one hundred. And you can also hit the light bulb at the top. There we go, and you can get the show notes in live time. I don't know if you follow the news this week, but I was in Disneyland and I don't know why, but I've just been checking the bitcoin price because it's been kind of like wild lately, and all of a sudden it hit. It crossed one hundred thousand dollars, and you know, my kids all into it and everything, so we were all just like, oh my gosh. And then I run into a friend at Disneyland. It was like an event night, and he's a big bitcoin guy, and I was like, Rob, did you see He's like, see what I'm like, Bitcoin it reached one hundred thousand. He's like what he gave me, like the biggest hug I've ever gotten from this guy.

And I was like, yeah, that's awesome.

And I was like, yeah, that's awesome.

So bitcoin surpassed one hundred thousand dollars for the first time this week, really cementing in a lot of people's minds, its status as a mainstream financial asset. A lot of people might have dismissed this as a fad in the past, myself included. I will admit I had friends back in the day that we're all into this, and I kind of said, come on, talk to me when it's real. And now, of course people are into it because of you know, our future president and he has embraced cryptocurrency, and of course all the Wall Street investments in this crypto as well.

So bitcoin surpassed one hundred thousand dollars for the first time this week, really cementing in a lot of people's minds, its status as a mainstream financial asset. A lot of people might have dismissed this as a fad in the past, myself included. I will admit I had friends back in the day that we're all into this, and I kind of said, come on, talk to me when it's real. And now, of course people are into it because of you know, our future president and he has embraced cryptocurrency, and of course all the Wall Street investments in this crypto as well.

So just keep in.

So just keep in.

Mind it is still highly volatile and you know, nothing is guaranteed, but people are excited about this. That all kind of goes into my next guest, Coinbase cso Philip Martin is joining me to talk about some of the things you need to be aware of when it comes to online scams and protecting digital assets.

Mind it is still highly volatile and you know, nothing is guaranteed, but people are excited about this. That all kind of goes into my next guest, Coinbase cso Philip Martin is joining me to talk about some of the things you need to be aware of when it comes to online scams and protecting digital assets.

Phillip Martin, Welcome to the show.

Phillip Martin, Welcome to the show.

Thanks thanks for having me on episode one hundred. Yeah, well it's the Moustone.

Thanks thanks for having me on episode one hundred. Yeah, well it's the Moustone.

It's fitting one hundred thousand dollars and episode of one or so. Are people just like, are they just cheering at coinbase when it crosses one hundred thousand or what?

It's fitting one hundred thousand dollars and episode of one or so. Are people just like, are they just cheering at coinbase when it crosses one hundred thousand or what?

I mean, there's there's always enthusiasm for these moments. But I think one of the things you learned being in an industry like cryptocurrency is there are ups and their downs and they're both going to happen.

I mean, there's there's always enthusiasm for these moments. But I think one of the things you learned being in an industry like cryptocurrency is there are ups and their downs and they're both going to happen.

That is very true. I mean, what does that mean to you that it's crossed this number? Does that mean that it's it's good forever or does that mean that it's good right now? I mean, what what does that mean to you?

That is very true. I mean, what does that mean to you that it's crossed this number? Does that mean that it's it's good forever or does that mean that it's good right now? I mean, what what does that mean to you?

Yeah, you know, I personally don't anchor kane to it to you know, round numbers like this. I think it's great, it's it's a moment to celebrate. It really is very special. But I joined coinbase it was red round six hundred dollars.

Yeah, you know, I personally don't anchor kane to it to you know, round numbers like this. I think it's great, it's it's a moment to celebrate. It really is very special. But I joined coinbase it was red round six hundred dollars.

Oh wow.

Oh wow.

So yep, so huge, huge difference. But I think, you know, we're focused on the work ahead.

So yep, so huge, huge difference. But I think, you know, we're focused on the work ahead.

Yeah, now let's talk about this because crypto has sort of been thrust to the forefront lately in mainstream media and just everywhere online because of these milestones. Obviously, the scammers follow, right, they always are trying to. I always say the scammers are trying to, you know, separate us from our hard earned cash, and crypto is no different. So Number one are you seeing a lot of scams when it comes to cryptocurrency?

Yeah, now let's talk about this because crypto has sort of been thrust to the forefront lately in mainstream media and just everywhere online because of these milestones. Obviously, the scammers follow, right, they always are trying to. I always say the scammers are trying to, you know, separate us from our hard earned cash, and crypto is no different. So Number one are you seeing a lot of scams when it comes to cryptocurrency?

And why sure?

And why sure?

You know, bad guys like money just like everybody else, right, and we we absolutely when when when price action shows up. The other interesting thing thing to realize is bad guys read the news, right, and so when they see crypto, you know, across the milestone, just like any other asset, Uh, they turn their attention you know more to that asset because they think there's funny there. So so we see scams go go up and down, you know, loosely lined to the price of big cooin. But you know, it's important to note that that we see this across the across all financial instruments, right, that that that are vulnerable to theft.

You know, bad guys like money just like everybody else, right, and we we absolutely when when when price action shows up. The other interesting thing thing to realize is bad guys read the news, right, and so when they see crypto, you know, across the milestone, just like any other asset, Uh, they turn their attention you know more to that asset because they think there's funny there. So so we see scams go go up and down, you know, loosely lined to the price of big cooin. But you know, it's important to note that that we see this across the across all financial instruments, right, that that that are vulnerable to theft.

Yeah, I mean people are buying gift cards at Target and sending the code to people. I mean, what's the difference if you're sending money from a you know to a bitcoin wallet number. So what do you think is the I mean, is there like a top scam that you've identified that you can alert people about.

Yeah, I mean people are buying gift cards at Target and sending the code to people. I mean, what's the difference if you're sending money from a you know to a bitcoin wallet number. So what do you think is the I mean, is there like a top scam that you've identified that you can alert people about.

So scams, it's important to note scams of all the come and go. They change over time, like very frequently, as as scammers of all their tactics I think right now, probably the biggest name the folks bandilot is a scam called pig butchering, which is a type of a romance scam right where scammers build trust, you know, maybe through dating apps places like that, and use that trust to trick a victim into a financial transaction of some sort of the benefits of scammer.

So scams, it's important to note scams of all the come and go. They change over time, like very frequently, as as scammers of all their tactics I think right now, probably the biggest name the folks bandilot is a scam called pig butchering, which is a type of a romance scam right where scammers build trust, you know, maybe through dating apps places like that, and use that trust to trick a victim into a financial transaction of some sort of the benefits of scammer.

That's so wild.

That's so wild.

So basically you kind of get you know, you talk to someone, you get to know them, and all of a sudden they're like, hey, can you send me money?

So basically you kind of get you know, you talk to someone, you get to know them, and all of a sudden they're like, hey, can you send me money?

And people actually do that.

And people actually do that.

Yeah, although it's actually much more nuanced than that, right with these these games can take weeks months unpulled, and normally the gamers are actually exploiting some piece of information they've learned about the victim, their desire to buy a house, something like that, and say, hey, you know, I've made a lot of money doing this. I can show you how.

Yeah, although it's actually much more nuanced than that, right with these these games can take weeks months unpulled, and normally the gamers are actually exploiting some piece of information they've learned about the victim, their desire to buy a house, something like that, and say, hey, you know, I've made a lot of money doing this. I can show you how.

M M.

M M.

That's interesting.

That's interesting.

So what what steps can we take to kind of, you know, protect ourselves, Like obviously if something sounds too good to be true, but I mean realistically, you know, these people still get victims, So what what do we look out for?

So what what steps can we take to kind of, you know, protect ourselves, Like obviously if something sounds too good to be true, but I mean realistically, you know, these people still get victims, So what what do we look out for?

Yeah, these people are very very good at at their job. Right, So one thing two or three components here that to me always stream scam right when when somebody is creating a sense of urgency in you. And by the way, this is also important to think about in sales interactions in general, when someone is writing that sense of burned if you have to do it right now, now, now, now, now, That to me is is a moment that I want to slow down right and ask myself, why is it so important that this happened right now? What they what do they want me to not see? The second thing I would say is it's it's very impos when you're interacting with somebody who's who perhaps encouraging you to make a financial decision or pang voice. If that person is encouraging you not to talk to friends and family about it, is in fact trying to isolate that decision to just you and them. That's also a very important warning sign. You shouldn't be able to talk to friends and family about important financial decisions that you're going to make.

Yeah, these people are very very good at at their job. Right, So one thing two or three components here that to me always stream scam right when when somebody is creating a sense of urgency in you. And by the way, this is also important to think about in sales interactions in general, when someone is writing that sense of burned if you have to do it right now, now, now, now, now, That to me is is a moment that I want to slow down right and ask myself, why is it so important that this happened right now? What they what do they want me to not see? The second thing I would say is it's it's very impos when you're interacting with somebody who's who perhaps encouraging you to make a financial decision or pang voice. If that person is encouraging you not to talk to friends and family about it, is in fact trying to isolate that decision to just you and them. That's also a very important warning sign. You shouldn't be able to talk to friends and family about important financial decisions that you're going to make.

MM. That's interesting.

MM. That's interesting.

So if they're trying to trying to urge you into doing something fast and also trying to make you not consult someone else. I mean it sounds like you're talking about buying a car. That's like, yeah, this literally sounds like the tactics at the car dealership.

So if they're trying to trying to urge you into doing something fast and also trying to make you not consult someone else. I mean it sounds like you're talking about buying a car. That's like, yeah, this literally sounds like the tactics at the car dealership.

There is a very small difference between the tactics a scammer might use and the tactics an aggressive salesperson might use. They're all trying to drive you to an outcome that's good for them and not good for you necessarily.

There is a very small difference between the tactics a scammer might use and the tactics an aggressive salesperson might use. They're all trying to drive you to an outcome that's good for them and not good for you necessarily.

Wow.

Wow.

Now, I've also heard about a lot of you know, stories where people either lose access to their crypto wallet or you know that once they send money to someone, they can't get it back. In this this situation, can you address those two things like can you recover money if you send it to someone? And also, you know, what do we need to do to make sure that when we set up an account and buy crypto we don't lose access to that account?

Now, I've also heard about a lot of you know, stories where people either lose access to their crypto wallet or you know that once they send money to someone, they can't get it back. In this this situation, can you address those two things like can you recover money if you send it to someone? And also, you know, what do we need to do to make sure that when we set up an account and buy crypto we don't lose access to that account?

Yeah? Those are those are great questions. So so first of all, is on the can you can you recover money that you send somewhere else? You the the the consumer of the individual, the person that that sent the funds uh no is the is the base of answer. Much like a wire transfer or if you put a gift card in the mail, or whatever right that those funds have already left. Now, this goes into how important it is the contact law enforcement. You believe you were the victim of a scam, fraud, of theft, whatever it is, and report to your local police department, report it to IC three, which is a thing run by the FBI. They do look at these Uh. It is important that that we do reach out because they have tools that you know, the average the average individual doesn't, and they go after these criminal groups that are largely based outside the US. Southeast Asia in particular is a focus area. There has been success in law enforcement as they're bringing these groups to justice, being able to access those funds and in some cases getting those funds back to two victims. Now, I don't want to create the the the the impression that this happens one hundred percent of the time. It absolutely does not. But it is a possibility, got it.

Yeah? Those are those are great questions. So so first of all, is on the can you can you recover money that you send somewhere else? You the the the consumer of the individual, the person that that sent the funds uh no is the is the base of answer. Much like a wire transfer or if you put a gift card in the mail, or whatever right that those funds have already left. Now, this goes into how important it is the contact law enforcement. You believe you were the victim of a scam, fraud, of theft, whatever it is, and report to your local police department, report it to IC three, which is a thing run by the FBI. They do look at these Uh. It is important that that we do reach out because they have tools that you know, the average the average individual doesn't, and they go after these criminal groups that are largely based outside the US. Southeast Asia in particular is a focus area. There has been success in law enforcement as they're bringing these groups to justice, being able to access those funds and in some cases getting those funds back to two victims. Now, I don't want to create the the the the impression that this happens one hundred percent of the time. It absolutely does not. But it is a possibility, got it.

And what about the second half of getting your money back?

And what about the second half of getting your money back?

All right?

All right?

You know, if you lose your if.

You know, if you lose your if.

You lose it, yeah, so this this you know, one of the promises of bitcoin and cryptocurrency in general is you can be your own bank, right, you do not have to use a third party to customer your assets. Part of being your own bank is making sure that you have backups in place that you can access these funds when you need them, even if something bad happens, even if God forbid your house burns down, or if something else catastrophic happens. And so, if you're going to custody your own bitcoin, protect your own keys, control your own keys in that way, and by no means do I dissuade anyone from doing that. You have to start thinking about, uh, you know, more than just oh, I'm going to open the app and it's all it's all going to be there. You have to start thinking about worst case scenarios were people that use. This is why people use platforms like coinbase. Right, we offer a self custodial app called coin based Wallet, but we also offer a website coinbas dot com, in which you know you're you're not custody in keys, you're not putting backups, in which case there are processes if you forget your password, things like that that we can help you as a third party, get those funds back. So really is a trade off that that everyone should be thinking about where they fall on that spectrum.

You lose it, yeah, so this this you know, one of the promises of bitcoin and cryptocurrency in general is you can be your own bank, right, you do not have to use a third party to customer your assets. Part of being your own bank is making sure that you have backups in place that you can access these funds when you need them, even if something bad happens, even if God forbid your house burns down, or if something else catastrophic happens. And so, if you're going to custody your own bitcoin, protect your own keys, control your own keys in that way, and by no means do I dissuade anyone from doing that. You have to start thinking about, uh, you know, more than just oh, I'm going to open the app and it's all it's all going to be there. You have to start thinking about worst case scenarios were people that use. This is why people use platforms like coinbase. Right, we offer a self custodial app called coin based Wallet, but we also offer a website coinbas dot com, in which you know you're you're not custody in keys, you're not putting backups, in which case there are processes if you forget your password, things like that that we can help you as a third party, get those funds back. So really is a trade off that that everyone should be thinking about where they fall on that spectrum.

Okay, got it?

Okay, got it?

So there are two different ways of doing it, like where you kind of control the entire situation, or using a third party like a coinbase or another app like to be almost your bank or your wallet for this information. Uh, Philip, what uh what gets you excited about all this?

So there are two different ways of doing it, like where you kind of control the entire situation, or using a third party like a coinbase or another app like to be almost your bank or your wallet for this information. Uh, Philip, what uh what gets you excited about all this?

What? What's you know? What's keeping you going on this crypto stuff?

What? What's you know? What's keeping you going on this crypto stuff?

Yeah?

Yeah?

You know, I've been coining I'm going a coinbase, uh about eight and a half years, uh low grade and half years now at this point. And there's a couple of things that really really excite me. One is just the amount of innovation in how financial transaction to work and run globally. How quickly this has evolved, how many new things are showing up, I think is just a true order of magnitude larger than any other time that at least certainly the you know that I've been alive, and I think we can look back in history and call it at least one hundred probably more years too, And that I think adds ads efficiency, It adds effectiveness. It speaks to constituencies that have been historically under unbanked, not just in the US, but also globally. Right, the idea that a a someone who is who's built a thing in Nigeria or in you know, or in South America now has the ability through crypto to transact with a global audience without having to figure out cross border transfers and all that stuff. I don't know if you've tried to send money internationally, Rich in the recent past, but it is it is not an easy proposition. That level of economic freedom and opportunity really is unprecedented I think in modern history.

You know, I've been coining I'm going a coinbase, uh about eight and a half years, uh low grade and half years now at this point. And there's a couple of things that really really excite me. One is just the amount of innovation in how financial transaction to work and run globally. How quickly this has evolved, how many new things are showing up, I think is just a true order of magnitude larger than any other time that at least certainly the you know that I've been alive, and I think we can look back in history and call it at least one hundred probably more years too, And that I think adds ads efficiency, It adds effectiveness. It speaks to constituencies that have been historically under unbanked, not just in the US, but also globally. Right, the idea that a a someone who is who's built a thing in Nigeria or in you know, or in South America now has the ability through crypto to transact with a global audience without having to figure out cross border transfers and all that stuff. I don't know if you've tried to send money internationally, Rich in the recent past, but it is it is not an easy proposition. That level of economic freedom and opportunity really is unprecedented I think in modern history.

All Right, we're going to leave it there. Very exciting stuff.

All Right, we're going to leave it there. Very exciting stuff.

Coinbase Chief security Officer Philip Martin, thanks so.

Coinbase Chief security Officer Philip Martin, thanks so.

Much for joining me today.

Much for joining me today.

Thanks Rich all right eighty eight rich one O one eight eight eight seven four to two four one zero one. Coming up, I will tell you about the app that transforms your photos into a video clip. I'll explain right here on rich On Tech. Welcome back to rich On Tech. Rich DeMuro here hanging out with you, talking technology. The phone line is eight eight eight rich one oh one eight eight eight seven four to two four one zero one. So there is a new feature of the my Heritage app. This is the DNA service. Have you ever had your DNA done? I did a long time ago. It's probably in some server somewhere percolating with all my information. Someone someone making another rich on tech out of my DNA somewhere, copy, copy paste, There we go. Why would you want that though, I mean, let's be real.

Thanks Rich all right eighty eight rich one O one eight eight eight seven four to two four one zero one. Coming up, I will tell you about the app that transforms your photos into a video clip. I'll explain right here on rich On Tech. Welcome back to rich On Tech. Rich DeMuro here hanging out with you, talking technology. The phone line is eight eight eight rich one oh one eight eight eight seven four to two four one zero one. So there is a new feature of the my Heritage app. This is the DNA service. Have you ever had your DNA done? I did a long time ago. It's probably in some server somewhere percolating with all my information. Someone someone making another rich on tech out of my DNA somewhere, copy, copy paste, There we go. Why would you want that though, I mean, let's be real.

Anyway.

Anyway.

They have a new feature called live Memory. This uses AI to turn your photos into a short video clip about a five second video clip, complete with like animation and not just like the person moving, it's like the whole situation. So if you know it's an old picture of like two people getting married, it might show them like walking down the aisle a little bit, or like whatever, you know, whatever the image is trying to capture, it will kind of move, make that move.

They have a new feature called live Memory. This uses AI to turn your photos into a short video clip about a five second video clip, complete with like animation and not just like the person moving, it's like the whole situation. So if you know it's an old picture of like two people getting married, it might show them like walking down the aisle a little bit, or like whatever, you know, whatever the image is trying to capture, it will kind of move, make that move.

It's really interesting thing.

It's really interesting thing.

I tried this with a couple of photos of my old you know, in my collection.

I tried this with a couple of photos of my old you know, in my collection.

It's eerie.

It's eerie.

Yeah, it's weird, but you know, it's kind of cool. You might as well try it out. I mean it's free for about I think three videos you can try for free, and if you want to do more than that you have to pay. But again, it's called live memory, it's from my Heritage. It's inside the iOS or Android app. Takes a little bit for it to generate because it's literally making a video clip, but if you want to link to that, you can go to the website.

Yeah, it's weird, but you know, it's kind of cool. You might as well try it out. I mean it's free for about I think three videos you can try for free, and if you want to do more than that you have to pay. But again, it's called live memory, it's from my Heritage. It's inside the iOS or Android app. Takes a little bit for it to generate because it's literally making a video clip, but if you want to link to that, you can go to the website.

Richon tech dot TV.

Richon tech dot TV.

There is a watermark on the videos to make sure people know that they are AI generated and they're calling them reenactments. So if you have a picture of like a kid taking the nineteen fifties on a bike, it will show that kid like sort of riding the bike. You got to try it out. I mean, it's really it's weird, you know, but this is the beginning of AI. It's not always perfect.

There is a watermark on the videos to make sure people know that they are AI generated and they're calling them reenactments. So if you have a picture of like a kid taking the nineteen fifties on a bike, it will show that kid like sort of riding the bike. You got to try it out. I mean, it's really it's weird, you know, but this is the beginning of AI. It's not always perfect.

Let's go to Let's go to Michelle in Glendale. Michelle, you're on with rich Hi.

Let's go to Let's go to Michelle in Glendale. Michelle, you're on with rich Hi.

Hi, Hi, I have a question regard I had a Yahoo email and then when my accounts were hacked, I had to change the password. So when I changed the password back in July, and then when I and then after that, when I tried to go into that email, they said that that password was not was an incorrect password, and so they had to ask me to reset the password. And I tried to reset the password, and then they wanted me they wanted me to put the code, so they sent me the code in my text into my phone, and then I did, and then they wanted another form of authentication by having to send it to another Google email, and that Google email I couldn't also get in because that was also hacked. So I tried all the passwords that I could think of and it was exhausted. So I want and then they they I called the number of Yahoo and they said that I would have to pay how much? So I actually didn't ask. I should have asked, but I was when my accounts were severely hacked by Router was hacked back in April, including my computer phone emails. I was told by the police that whenever you're trying to call someone for customer support on a phone number usually begins with eight hundred and they ask you to pay. Don't do it because that's how my accounts were scammed back in April.

Hi, Hi, I have a question regard I had a Yahoo email and then when my accounts were hacked, I had to change the password. So when I changed the password back in July, and then when I and then after that, when I tried to go into that email, they said that that password was not was an incorrect password, and so they had to ask me to reset the password. And I tried to reset the password, and then they wanted me they wanted me to put the code, so they sent me the code in my text into my phone, and then I did, and then they wanted another form of authentication by having to send it to another Google email, and that Google email I couldn't also get in because that was also hacked. So I tried all the passwords that I could think of and it was exhausted. So I want and then they they I called the number of Yahoo and they said that I would have to pay how much? So I actually didn't ask. I should have asked, but I was when my accounts were severely hacked by Router was hacked back in April, including my computer phone emails. I was told by the police that whenever you're trying to call someone for customer support on a phone number usually begins with eight hundred and they ask you to pay. Don't do it because that's how my accounts were scammed back in April.

Right now, this this happens a lot. People google phone numbers and they call whatever the first you know search result that pops up. And a lot of times these scam artists will either buy an AD that has a phone number in the ad. It I'll say, hey, tech support for you know, Spectrum, and I'll have a phone number in there that's a total bogus number, or they'll you know, set up a website and that has a phone number. So that is a good idea. So my question for you is do you need this email account? How badly do you need?

Right now, this this happens a lot. People google phone numbers and they call whatever the first you know search result that pops up. And a lot of times these scam artists will either buy an AD that has a phone number in the ad. It I'll say, hey, tech support for you know, Spectrum, and I'll have a phone number in there that's a total bogus number, or they'll you know, set up a website and that has a phone number. So that is a good idea. So my question for you is do you need this email account? How badly do you need?

Well, the thing is, I really badly need to retrieve into my email because I cannot, okay, because when when my accounts were had, I made a report to the senior leed officer in the North Hollywood Police station and I forgot to print it because and so I need that report that I did to him in order to add that to my report to FBI, because I was told by the when I reported it to Federal Trade Commission, they also told me to also report this what happened, you know, not to FBI. But and I started doing the report to FBI, and one of the things that they ask is if I have any documents?

Well, the thing is, I really badly need to retrieve into my email because I cannot, okay, because when when my accounts were had, I made a report to the senior leed officer in the North Hollywood Police station and I forgot to print it because and so I need that report that I did to him in order to add that to my report to FBI, because I was told by the when I reported it to Federal Trade Commission, they also told me to also report this what happened, you know, not to FBI. But and I started doing the report to FBI, and one of the things that they ask is if I have any documents?

Yeah, okay, Well it sounds like, okay, sounds like you need to get into this email to get a copy of your police report. I would also just maybe call you know. I'm looking online at LAPD. It looks like they've got a you know, a Record Records and Identification Division.

Yeah, okay, Well it sounds like, okay, sounds like you need to get into this email to get a copy of your police report. I would also just maybe call you know. I'm looking online at LAPD. It looks like they've got a you know, a Record Records and Identification Division.

I doubt.

I doubt.

I mean, I understand that you probably have the number of the police report, which is probably like key to getting it quickly. But I would call them and see if you can get that from them and just tell them your name and information. I'm sure you can get that. I don't see why you wouldn't be able to. So that's number one. When it comes to the email account, and you know you're wondering about this, Yahoo should you pay to talk to them for the support that they offer? So Yahoo, does you know if you need to reset your password? I'm looking at the Yahoo Plus support right and we're actually going to have the Yahoo general manager for email on later in the show and I'll talk to him about this. But they offer, you know, free support for the free accounts, but they also have a paid service where you can get a little bit more help, and that runs anywhere from about five to ten dollars a month. So in this case, it might be worth it if you need to get through to that email address. But always be careful when calling a randome Hunter number. Make sure you're on the Yahoo dot com official support site before you call any number and before you pay any money. This is rich on Tech. Welcome back to rich on Tech. Rich DeMuro here hanging out with you talking technology at Triple eight. Rich one oh one. That's eight eight eight seven four two four one zero one. The website for the show rich on tech dot TV. If you want links to anything I mentioned, just hit the light bulb at the top. You can also sign up for my free newsletter there, and you can also email me through the website. It's all at richon tech dot TV. Amazon is bringing back it's driver program where you can thank your driver and give them five bucks at no cost to you. So all you have to do is gosh, if I say this on the radio, it's probably gonna Alex say thank my driver. Or you can just search thank my driver on the Amazon app and whoever completed your last delivery will get five bucks. Now, keep in mind this is limited to the first two million thank yous, So when I did it last night, they still said your driver got five dollars. So if it doesn't say that, you know, it only works once, by the way, per customer. I don't think you can do this over and over, but kind of cool. I don't know about you, but I actually love the holiday season like I love tipping people.

I mean, I understand that you probably have the number of the police report, which is probably like key to getting it quickly. But I would call them and see if you can get that from them and just tell them your name and information. I'm sure you can get that. I don't see why you wouldn't be able to. So that's number one. When it comes to the email account, and you know you're wondering about this, Yahoo should you pay to talk to them for the support that they offer? So Yahoo, does you know if you need to reset your password? I'm looking at the Yahoo Plus support right and we're actually going to have the Yahoo general manager for email on later in the show and I'll talk to him about this. But they offer, you know, free support for the free accounts, but they also have a paid service where you can get a little bit more help, and that runs anywhere from about five to ten dollars a month. So in this case, it might be worth it if you need to get through to that email address. But always be careful when calling a randome Hunter number. Make sure you're on the Yahoo dot com official support site before you call any number and before you pay any money. This is rich on Tech. Welcome back to rich on Tech. Rich DeMuro here hanging out with you talking technology at Triple eight. Rich one oh one. That's eight eight eight seven four two four one zero one. The website for the show rich on tech dot TV. If you want links to anything I mentioned, just hit the light bulb at the top. You can also sign up for my free newsletter there, and you can also email me through the website. It's all at richon tech dot TV. Amazon is bringing back it's driver program where you can thank your driver and give them five bucks at no cost to you. So all you have to do is gosh, if I say this on the radio, it's probably gonna Alex say thank my driver. Or you can just search thank my driver on the Amazon app and whoever completed your last delivery will get five bucks. Now, keep in mind this is limited to the first two million thank yous, So when I did it last night, they still said your driver got five dollars. So if it doesn't say that, you know, it only works once, by the way, per customer. I don't think you can do this over and over, but kind of cool. I don't know about you, but I actually love the holiday season like I love tipping people.

I really do.

I really do.

It's like this weird thing that I actually I tipped my gardener the other day, and he actually was like, you made a mistake.

It's like this weird thing that I actually I tipped my gardener the other day, and he actually was like, you made a mistake.

You paid me too much. I said, dude, it's the holidays.

You paid me too much. I said, dude, it's the holidays.

I go enjoy the money, Like come on, like, how do you like don't you know, just enjoy it? Like people well, you know, they're taking a back sometimes with you know, a generosity during this holiday season. So I don't I find it really fun. I really do. I find it like I save money throughout the year so that I can tip people at the end of the year, and I just love that, Like it's like a direct smile that you get from them because of what you're doing. And honestly, people aren't necessarily used to it anymore. You know, people are always trying to you know, we're so used to that tipping at like a you know, someone grabs a muffin from behind the counter and then they flip around the screen and they expect to tip. That part I can be angry about, right, but I could still enjoy tipping people that I feel help me. And so there's there's a difference there, right, Like that kind of that forced tip versus the enjoyable tip. So anyway, there you go, Alex, say, thank my driver. You can send them a tip, and that's cool. We went to the new Into It Dome here in Los Angeles. The newest arena is called the Into It Dome. It's the home of the Clippers, and it's like super high tech. I mean, obviously Into It is a Techi come company. Steve Balmer is the owner of the Clippers, and so he's a very techy guy, you know, one of the founders of Microsoft. And so this was a very tech forward arena. And finally had the it just opened, I don't know, a couple months ago, maybe just had the opportunity to go. But here's a thing. It's almost too techy even for my taste. Let me explain why when you get a ticket to this arena, you cannot just number one.