Apple's AI update is now available. What you can actually do with it right now on your iPhone. Disney Plus is copying one of Netflix's most popular features, and it might change how you find what to watch next. Nintendo launched a surprise new app that lets you stream forty years of gaming history. How you can get it for free? Plus your tech questions answered? What's going on Rich dmiro And this is Rich on Tech. This is the show where I talk about the tech stuff I think you should know about. It's also the place where I answer your questions about technology. I believe that tech should be interesting, useful and fun. All right, my favorite part of the week. Let's open up those phone lines at triple eight Rich one oh one. That's eight eight eight seven four to two four one zero one. I bet it's Kim's favorite part of the week as well, because she gets to deal with you. She is our first line of defense here. She will answer your call and gets you in the queue to be on the show. Give me call if you have a question about technology. Email is also open. You can go to rich on tech dot tv and hit contact once again, Rich on tech dot tv, hit contact and that will bring it right to my inbox. All right. Coming up on the show today, We've got We're gonna take you to tech Crunch Disrupt. This is a convention up in San Francisco, where I was this week. We'll talk to some innovative startups and of course TechCrunch editor in chief Connie Loysis. Then a little bit later in the show, we're going to talk to Apple's Health and Watch product marketing director dedre Callbeck. She is going to discuss the new AirPods Pro Hearing Aid feature. They also have hearing protection and I did take the test. I'll tell you what my results were later on in the show. And later in the show, social media cyber security influencer Caitlin Serian, known as cyber Security Girl, will join us with some online safety tips. Well, hopefully you had an excellent Halloween. I know I did with the kids. It's just wild. We've been doing Halloween with the same group of friends now for thirteen years and it's just wild. Like all of our kids have grown up and it became you know, like when we first started, the kids would just make it down like you know, three or four houses on the street. Now we're walking all over the place. And it's just a whole different ballgame. They're going by themselves for an hour. So it's really been fun to watch that progression. I really enjoy Halloween. I think it's one of the sort of universal fun holidays for a lot of people because you could just let loose as an adult or a kid. It's equally fun for both. But I do tell you this for a reason. It is the November slide into the holidays. We're into November, and I'm telling you the holidays will be here before you know it. So start that planning now for the gifts and the things you want to get. Because here's what I do. Like I did on Halloween, I was literally shopping for my Halloween costume the morning of Halloween. Why did I wait until the morning of Halloween, I don't know. I had so many days before Halloween. I decorated the house the very first day you could legally speaking, which is like, you know, the first weekend in October. I think whatever it was. I was like, all right, it's a cool day in la I'm decorating the house. And so I did that, and of course I'll take down those decorations and I'll put up the Christmas decorations right away. Because I'm that person I like to get the maximum. It is a lot of work to put the decorations out and to put them back, take them back, and so I like to get the maximum time out of those decorations. But when the holiday's over, I am done. I want those things out of my sight. So anyway, get ready for the slide into the holidays. You heard it here first. It is happening very very quickly. This week. It's all about Apple. I know, before you send me those angry emails. Hey, you were there when I talked about Pixel, you were there when I talked about Samsung. This show offers equal coverage to all of the major tech companies. This happens to be Apple's week because they launched a lot of new stuff. First off, Apple Intelligence. I'll tell you about that, and then i'll get into the new Mac computers as well. So let's start with Apple Intelligence. Maybe you're already playing with this on your smartphone, on your iPhone. This is on the iPhone fifteen Pro models and above, so iPhone fifteen Pro, Promax and the iPhone sixteen models. So you have to update your software to iOS eighteen point one, and then you have to opt into Apple Intelligence in the settings. There's a new setting after you update your phone called Apple Intelligence, and Siri you say yes, I want to be in, and then it will take you on a little wait list and suddenly your phone will say, oh, you got it. A couple hours later, and now you have access to these things. Here's what you can do today. Enhanced writing tools. That's number one. So anywhere you see a blinker a cursor blinking on the iPhone, you now have access to these new writing tools. So you can select them some text and you can rewrite it. You can summarize it, you can make it a list, a table. You can use AI driven grammar adjustments. So I was talking to grammarly up in San Francisco. I said, ah, is this kind of like really bad for your business because it's now built into the iPhone And from my experience, yeah, it's probably not a good thing. They said they were focusing more on business at this point because that's where the growth is. I guess. So you got those enhanced writing tools, that's probably the biggest thing. Like if you write something on Facebook or Instagram, you can highlight your text and proof free to summarize it. Change it, make it friendly, make it fun, make it business, whatever you want. That's throughout the whole phone. Now you've got a new natural series. So when you bring up Siri this time, by pressing the side button, your phone is going to glow around the edges. That's kind of like the new thing. That's what they were teasing when they called the event glow time. Of course, none of this stuff was ready in time, so it was a really off sync, very rare miss for Apple in this respect, but that's what happened, and now it all makes sense why they were so into the glowing stuff when there was no glowing stuff when it came to the new iPhones until a month later. So now they glow. So when you bring up Siri, she glows, and that's very exciting, I guess. But Siri has gotten smarter, like Apple has said for ten years now and I haven't seen it, but it's supposedly smarter. And you can also do this to it. So if you're saying something like setting a timer and you say, oh, set a timer for five I mean seven, I mean nine minutes, Siri will understand what you're trying to say. That you just wanted that timer for nine minutes, whereas before you might have gotten an error back photos app. I know it's very confusing the redesign of the photos app that is still being worked through. My advice there is to scroll all the way to the bottom and use the customization option, get rid of all the nonsense that Apple added, and just get the most important stuff to you, which for me is basically just recent photos of my favorite photos. But that may vary depending on what you need. But now when you search in the Photos app, you can search by describing stuff inside your photos, so that will work for photos and videos. So if you want someone in a red bathing suit jumping into a pool, you can search that and it will find that picture for you. The cleanup tool, this is probably the thing that you might use the most. This is what we saw come to Samsung and Pixel months ago. Now it is available maybe years ago on the Pixel, but this is now available on the iPhone. So if you go in to edit a photo, you'll see a new cleanup tool and it will erase unwanted objects and images from your unwanted objects and people from your images very simply, very easily. It works really well, again it glows when you kind of brush over the thing that you want to erase. So again there's that glow, and so that works. I mean it's pretty good. It's not perfect, but it works pretty well. Then everything is sort of prioritized and summarized when it comes to your notifications and your emails. So you'll notice your notifications are sort of summarized and also grouped together, which I really like. You can also get priority email notifications. But again, think about this. All the features I've talked about, except for the writing, really pushes you deeper into that Apple ecosystem. You're not going to get a lot of these summarizations and things if you're not using Apple Mail, if you're not using Apple messages, if you're not using Apple Photos. See what's happening here. It's Apple Intelligence. They're locking you even deeper into that Apple ecosystem. If you're all in it, it's great, it's gonna work very nicely. But for someone like myself who's using mostly Google products for my mail and my photos, and I use third party apps for mostly everything, this is not going to work so well because when I'm searching for stuff, it's not looking an iCloud. It's not looking in the photos app, it's not looking in the notes app on the iPhone, it's not able to look in the apps that I'm using. So maybe in the future they'll log hook into some of these third party apps as well. Okay, this is pretty cool. In your phone app, you can now record phone calls and transcribe them. This is great for myself as a journalist because I was on the phone with a PR person. I said, hey, do you mind if I record this call. It's much easier. I don't have to take notes. So now you can record the calls, not only get the recording of that conversation, but also get the full transcript and summarized notes. I find that the notes are a little hit or miss, but this is just the beginning. You can also record and summarize just regular audio recordings on your phone as well, which is really nice. Coming soon. This is coming in December. Those personalized emojis, they call them gen moojis, so you'll be able to create an emoji of anything you want. So if you want to fish swimming on a bagel, you can make that. If you're chatting with someone, it will even suggest things in your chats to make emoji's access to Chat GIBT, so Siri will connect to chat GBT come December. And then of course visual intelligence. You can actually scan things kind of like Google Lens using the iPhone camera, and they'll have an image playground as well where you can generate images. I got a preview of that at the Apple event this week here in LA and Apple's doing a really nice job with their image generation. It's very very like Hollywood esque, like they did a really nice job. Uh So that's it. That's the Apple Intelligence. That's what you can do with it right now. Is it groundbreaking, It's good for iPhone users. I think. Is it as amazing as what we have on the Pixel and the Samsung. I think it's similar. I think that some things are better, some things are a little worse, And you know, at the end of the day, I think what Apple does best is make you work with Apple products more and more. So that's that coming up. I will tell you about the Apple computers. They have some new Apple Mac computers. I'll tell you about that. Plus Microsoft is tossing a lifeline to Windows ten users. I'll have that. Plus your calls at Triple eight rich one O one that's eight eight eight seven four to two four one zero one. Welcome back to Rich on Tech. Rich Demiro here hanging out with you, talking technology at Triple eight Rich one O one that's eight eight eight seven four to two four one zero one. Phone lines are open. Give me a call if you have a question about technology. And if you've noticed we are doing songs that are bobo. Did you know what these songs are? Can you tell they are? They're crowd pleasing karaoke songs. That's what I tried to fit. Yeah, so my my go to is always, uh, don't stop believing what's yours? So it makes a lot baby got back. Yeah, that's always always if you want to get that crowd going right, that's the song. All right, let's go to uh Dennis in Pasadena, California. Dennis, you're on with Rich.

Apple's AI update is now available. What you can actually do with it right now on your iPhone. Disney Plus is copying one of Netflix's most popular features, and it might change how you find what to watch next. Nintendo launched a surprise new app that lets you stream forty years of gaming history. How you can get it for free? Plus your tech questions answered? What's going on Rich dmiro And this is Rich on Tech. This is the show where I talk about the tech stuff I think you should know about. It's also the place where I answer your questions about technology. I believe that tech should be interesting, useful and fun. All right, my favorite part of the week. Let's open up those phone lines at triple eight Rich one oh one. That's eight eight eight seven four to two four one zero one. I bet it's Kim's favorite part of the week as well, because she gets to deal with you. She is our first line of defense here. She will answer your call and gets you in the queue to be on the show. Give me call if you have a question about technology. Email is also open. You can go to rich on tech dot tv and hit contact once again, Rich on tech dot tv, hit contact and that will bring it right to my inbox. All right. Coming up on the show today, We've got We're gonna take you to tech Crunch Disrupt. This is a convention up in San Francisco, where I was this week. We'll talk to some innovative startups and of course TechCrunch editor in chief Connie Loysis. Then a little bit later in the show, we're going to talk to Apple's Health and Watch product marketing director dedre Callbeck. She is going to discuss the new AirPods Pro Hearing Aid feature. They also have hearing protection and I did take the test. I'll tell you what my results were later on in the show. And later in the show, social media cyber security influencer Caitlin Serian, known as cyber Security Girl, will join us with some online safety tips. Well, hopefully you had an excellent Halloween. I know I did with the kids. It's just wild. We've been doing Halloween with the same group of friends now for thirteen years and it's just wild. Like all of our kids have grown up and it became you know, like when we first started, the kids would just make it down like you know, three or four houses on the street. Now we're walking all over the place. And it's just a whole different ballgame. They're going by themselves for an hour. So it's really been fun to watch that progression. I really enjoy Halloween. I think it's one of the sort of universal fun holidays for a lot of people because you could just let loose as an adult or a kid. It's equally fun for both. But I do tell you this for a reason. It is the November slide into the holidays. We're into November, and I'm telling you the holidays will be here before you know it. So start that planning now for the gifts and the things you want to get. Because here's what I do. Like I did on Halloween, I was literally shopping for my Halloween costume the morning of Halloween. Why did I wait until the morning of Halloween, I don't know. I had so many days before Halloween. I decorated the house the very first day you could legally speaking, which is like, you know, the first weekend in October. I think whatever it was. I was like, all right, it's a cool day in la I'm decorating the house. And so I did that, and of course I'll take down those decorations and I'll put up the Christmas decorations right away. Because I'm that person I like to get the maximum. It is a lot of work to put the decorations out and to put them back, take them back, and so I like to get the maximum time out of those decorations. But when the holiday's over, I am done. I want those things out of my sight. So anyway, get ready for the slide into the holidays. You heard it here first. It is happening very very quickly. This week. It's all about Apple. I know, before you send me those angry emails. Hey, you were there when I talked about Pixel, you were there when I talked about Samsung. This show offers equal coverage to all of the major tech companies. This happens to be Apple's week because they launched a lot of new stuff. First off, Apple Intelligence. I'll tell you about that, and then i'll get into the new Mac computers as well. So let's start with Apple Intelligence. Maybe you're already playing with this on your smartphone, on your iPhone. This is on the iPhone fifteen Pro models and above, so iPhone fifteen Pro, Promax and the iPhone sixteen models. So you have to update your software to iOS eighteen point one, and then you have to opt into Apple Intelligence in the settings. There's a new setting after you update your phone called Apple Intelligence, and Siri you say yes, I want to be in, and then it will take you on a little wait list and suddenly your phone will say, oh, you got it. A couple hours later, and now you have access to these things. Here's what you can do today. Enhanced writing tools. That's number one. So anywhere you see a blinker a cursor blinking on the iPhone, you now have access to these new writing tools. So you can select them some text and you can rewrite it. You can summarize it, you can make it a list, a table. You can use AI driven grammar adjustments. So I was talking to grammarly up in San Francisco. I said, ah, is this kind of like really bad for your business because it's now built into the iPhone And from my experience, yeah, it's probably not a good thing. They said they were focusing more on business at this point because that's where the growth is. I guess. So you got those enhanced writing tools, that's probably the biggest thing. Like if you write something on Facebook or Instagram, you can highlight your text and proof free to summarize it. Change it, make it friendly, make it fun, make it business, whatever you want. That's throughout the whole phone. Now you've got a new natural series. So when you bring up Siri this time, by pressing the side button, your phone is going to glow around the edges. That's kind of like the new thing. That's what they were teasing when they called the event glow time. Of course, none of this stuff was ready in time, so it was a really off sync, very rare miss for Apple in this respect, but that's what happened, and now it all makes sense why they were so into the glowing stuff when there was no glowing stuff when it came to the new iPhones until a month later. So now they glow. So when you bring up Siri, she glows, and that's very exciting, I guess. But Siri has gotten smarter, like Apple has said for ten years now and I haven't seen it, but it's supposedly smarter. And you can also do this to it. So if you're saying something like setting a timer and you say, oh, set a timer for five I mean seven, I mean nine minutes, Siri will understand what you're trying to say. That you just wanted that timer for nine minutes, whereas before you might have gotten an error back photos app. I know it's very confusing the redesign of the photos app that is still being worked through. My advice there is to scroll all the way to the bottom and use the customization option, get rid of all the nonsense that Apple added, and just get the most important stuff to you, which for me is basically just recent photos of my favorite photos. But that may vary depending on what you need. But now when you search in the Photos app, you can search by describing stuff inside your photos, so that will work for photos and videos. So if you want someone in a red bathing suit jumping into a pool, you can search that and it will find that picture for you. The cleanup tool, this is probably the thing that you might use the most. This is what we saw come to Samsung and Pixel months ago. Now it is available maybe years ago on the Pixel, but this is now available on the iPhone. So if you go in to edit a photo, you'll see a new cleanup tool and it will erase unwanted objects and images from your unwanted objects and people from your images very simply, very easily. It works really well, again it glows when you kind of brush over the thing that you want to erase. So again there's that glow, and so that works. I mean it's pretty good. It's not perfect, but it works pretty well. Then everything is sort of prioritized and summarized when it comes to your notifications and your emails. So you'll notice your notifications are sort of summarized and also grouped together, which I really like. You can also get priority email notifications. But again, think about this. All the features I've talked about, except for the writing, really pushes you deeper into that Apple ecosystem. You're not going to get a lot of these summarizations and things if you're not using Apple Mail, if you're not using Apple messages, if you're not using Apple Photos. See what's happening here. It's Apple Intelligence. They're locking you even deeper into that Apple ecosystem. If you're all in it, it's great, it's gonna work very nicely. But for someone like myself who's using mostly Google products for my mail and my photos, and I use third party apps for mostly everything, this is not going to work so well because when I'm searching for stuff, it's not looking an iCloud. It's not looking in the photos app, it's not looking in the notes app on the iPhone, it's not able to look in the apps that I'm using. So maybe in the future they'll log hook into some of these third party apps as well. Okay, this is pretty cool. In your phone app, you can now record phone calls and transcribe them. This is great for myself as a journalist because I was on the phone with a PR person. I said, hey, do you mind if I record this call. It's much easier. I don't have to take notes. So now you can record the calls, not only get the recording of that conversation, but also get the full transcript and summarized notes. I find that the notes are a little hit or miss, but this is just the beginning. You can also record and summarize just regular audio recordings on your phone as well, which is really nice. Coming soon. This is coming in December. Those personalized emojis, they call them gen moojis, so you'll be able to create an emoji of anything you want. So if you want to fish swimming on a bagel, you can make that. If you're chatting with someone, it will even suggest things in your chats to make emoji's access to Chat GIBT, so Siri will connect to chat GBT come December. And then of course visual intelligence. You can actually scan things kind of like Google Lens using the iPhone camera, and they'll have an image playground as well where you can generate images. I got a preview of that at the Apple event this week here in LA and Apple's doing a really nice job with their image generation. It's very very like Hollywood esque, like they did a really nice job. Uh So that's it. That's the Apple Intelligence. That's what you can do with it right now. Is it groundbreaking, It's good for iPhone users. I think. Is it as amazing as what we have on the Pixel and the Samsung. I think it's similar. I think that some things are better, some things are a little worse, And you know, at the end of the day, I think what Apple does best is make you work with Apple products more and more. So that's that coming up. I will tell you about the Apple computers. They have some new Apple Mac computers. I'll tell you about that. Plus Microsoft is tossing a lifeline to Windows ten users. I'll have that. Plus your calls at Triple eight rich one O one that's eight eight eight seven four to two four one zero one. Welcome back to Rich on Tech. Rich Demiro here hanging out with you, talking technology at Triple eight Rich one O one that's eight eight eight seven four to two four one zero one. Phone lines are open. Give me a call if you have a question about technology. And if you've noticed we are doing songs that are bobo. Did you know what these songs are? Can you tell they are? They're crowd pleasing karaoke songs. That's what I tried to fit. Yeah, so my my go to is always, uh, don't stop believing what's yours? So it makes a lot baby got back. Yeah, that's always always if you want to get that crowd going right, that's the song. All right, let's go to uh Dennis in Pasadena, California. Dennis, you're on with Rich.

Hey, Rich, thank you stick my call. Hey, So I have air I have air Pods Pro second generation. I have an Apple iPhone sixteen Pro and I just did the.

Hey, Rich, thank you stick my call. Hey, So I have air I have air Pods Pro second generation. I have an Apple iPhone sixteen Pro and I just did the.

Hearing test a couple of days ago.

Hearing test a couple of days ago.

I guess you know, maybe uh I heard that they there was a way that uh the AirPods, the AirPods could help with a little bit of hearing loss, which I do have.

I guess you know, maybe uh I heard that they there was a way that uh the AirPods, the AirPods could help with a little bit of hearing loss, which I do have.

Anyway, how is the test result.

Anyway, how is the test result.

Well, it's funny. It's said there was no uh, did not detect hearing loss.

Well, it's funny. It's said there was no uh, did not detect hearing loss.

And I know I have hearing loss.

And I know I have hearing loss.

I'm a musician, so that's not good. That's good.

I'm a musician, so that's not good. That's good.

Here's the thing. Ever, since I did that test, I'm noticing that I'm my air pods are distorting when I'm talking to someone on the phone, Like you know what digital distortion sounds like, when it's maxing out a little bit, you get like a glitch. Yeah, hearing that in the in the air pods only when I'm speaking on the phone and it's the voice of the person that i'm speaking with, Like right now, I'm hearing it speaking to you, so.

Here's the thing. Ever, since I did that test, I'm noticing that I'm my air pods are distorting when I'm talking to someone on the phone, Like you know what digital distortion sounds like, when it's maxing out a little bit, you get like a glitch. Yeah, hearing that in the in the air pods only when I'm speaking on the phone and it's the voice of the person that i'm speaking with, Like right now, I'm hearing it speaking to you, so.

You can, okay, when I talked to when I talk to you, it sounds garbled and kind of messed up digitized.

You can, okay, when I talked to when I talk to you, it sounds garbled and kind of messed up digitized.

It's not garbled.

It's not garbled.

It's just every once in a while hear a little okay.

It's just every once in a while hear a little okay.

Well, it sounds it sounds like maybe something happened when you did this hearing test, like maybe one of the settings got changed on your phone as a result of this test. I'm not sure. It could be just pure coincidence that this is happening. But here are the steps that I would take to sort of troubleshoot this and reset things and get them back to normal. So first off, I would go into your settings, the accessibility settings under audio and visual there is something called headphone accommodations, so you can see if there's any sort of and you can search for all this stuff. By the way, you can just search for headphone accommodations and settings and then see if that's turned on. And so if that's turned on, that might be that might be doing it, So I would turn that off and that might get you back to normal. And by the way, before you do anything, just go ahead and restart your phone. So that's like number one. Before you do anything, just restart your phone. Then the second thing to check is the equalizer setting. So if you just type in on your search again eq and this is in the music app so this may not apply to your calls, but you can see if you have any sort of equalizer settings on. And then if none of that works, I would probably do a reset of all of your settings. So you can go into Settings general reset reset all settings, and that will reset pretty much all of these settings that you've customized on your phone. Now, I know it's a little extreme, but if you want this to work again, that might be what you have to do. So you can do that as well. This will reset sort of a lot of things on your phone, like the Wi Fi passwords, the Bluetooth connections, So only do that as the last resort. You can also try a reset of the air pods, and so let's see can you reset There's got to be a way to force a restart of AirPods. This says, let's see how to reset your AirPods and AirPods pro. So I would do that as well, and that involves putting your putting them in their case, waiting thirty seconds and then let's see here tap forget this device, and so I would do that, and then you can press the setup button on the front to repair those. So I would probably try that first before you do anything. So first reset your phone. Then I would disconnect the AirPods, reconnect them, and then I would go into the other things where you're resetting all the settings and hopefully that fixes it. I know what you're talking about. When it's when you get something like this, it's very frustrating because my wife sometimes she'll call me in my car and whatever forever, whatever reason, the connections all garbily and she'll just be like, oh, you sound like a monster, and all you have to do is just disconnect and call back and it works fine. So these things happen. I mean, none of this stuff is perfect. And there was an update. You must have gotten it obviously on the AirPods. There was an AirPods software update that also enabled the change for that hearing test. So good question, Dennis. Thanks a lot for the call today. Do appreciate it. I took the hearing test as well. I will tell you how that went a little bit later on when we talked to Apple's Dedra Callbeck about this test. She's going to explain what it's all about. Yeah, So if you run Microsoft Windows ten, you've got a little bit of a lifeline, but you're gonna have to pay for it. So Windows Microsoft is giving you an extra year of security updates for thirty dollars. So official support ends next October October fourteenth, twenty twenty five, and they've announced that consumers can purchase an extended security updates for thirty dollars for one year only. So do you think Windows updates are worth thirty dollars for a year? I don't think so. But you know, if you want to be protected for one more year, maybe you have a certain mission critical program that you're running on there that you do not want to switch to Windows eleven with, that will be a good way to do it. Business is totally completely different. They have different pricing sixty one dollars for the first year, and then they have options for the next two years. After that. You won't get any new features or bug fixes or tech support, but you will get critical important security updates for another year. Eighty eight rich one O one eight eight eight seven four to two four to one zero one. This is rich on Tech. Welcome back to rich on Tech. Rich DeMuro here hanging out with you, talking technology at triple eight rich one oh one. That's eight eight eight seven four to two four to one zero one. Give me a call if you have a question about technology. We will get back to those phone lines in just a bit. But first, this week I was in San Francisco to attend tech Crunch Disrupt. This is a gathering of tech innovators, founders and visionaries and Connie Loysis is editor in chief at tech Crunch. First I talked with her about the hottest topic at the show, which is AI, of course, and what makes this event so special.

Well, it sounds it sounds like maybe something happened when you did this hearing test, like maybe one of the settings got changed on your phone as a result of this test. I'm not sure. It could be just pure coincidence that this is happening. But here are the steps that I would take to sort of troubleshoot this and reset things and get them back to normal. So first off, I would go into your settings, the accessibility settings under audio and visual there is something called headphone accommodations, so you can see if there's any sort of and you can search for all this stuff. By the way, you can just search for headphone accommodations and settings and then see if that's turned on. And so if that's turned on, that might be that might be doing it, So I would turn that off and that might get you back to normal. And by the way, before you do anything, just go ahead and restart your phone. So that's like number one. Before you do anything, just restart your phone. Then the second thing to check is the equalizer setting. So if you just type in on your search again eq and this is in the music app so this may not apply to your calls, but you can see if you have any sort of equalizer settings on. And then if none of that works, I would probably do a reset of all of your settings. So you can go into Settings general reset reset all settings, and that will reset pretty much all of these settings that you've customized on your phone. Now, I know it's a little extreme, but if you want this to work again, that might be what you have to do. So you can do that as well. This will reset sort of a lot of things on your phone, like the Wi Fi passwords, the Bluetooth connections, So only do that as the last resort. You can also try a reset of the air pods, and so let's see can you reset There's got to be a way to force a restart of AirPods. This says, let's see how to reset your AirPods and AirPods pro. So I would do that as well, and that involves putting your putting them in their case, waiting thirty seconds and then let's see here tap forget this device, and so I would do that, and then you can press the setup button on the front to repair those. So I would probably try that first before you do anything. So first reset your phone. Then I would disconnect the AirPods, reconnect them, and then I would go into the other things where you're resetting all the settings and hopefully that fixes it. I know what you're talking about. When it's when you get something like this, it's very frustrating because my wife sometimes she'll call me in my car and whatever forever, whatever reason, the connections all garbily and she'll just be like, oh, you sound like a monster, and all you have to do is just disconnect and call back and it works fine. So these things happen. I mean, none of this stuff is perfect. And there was an update. You must have gotten it obviously on the AirPods. There was an AirPods software update that also enabled the change for that hearing test. So good question, Dennis. Thanks a lot for the call today. Do appreciate it. I took the hearing test as well. I will tell you how that went a little bit later on when we talked to Apple's Dedra Callbeck about this test. She's going to explain what it's all about. Yeah, So if you run Microsoft Windows ten, you've got a little bit of a lifeline, but you're gonna have to pay for it. So Windows Microsoft is giving you an extra year of security updates for thirty dollars. So official support ends next October October fourteenth, twenty twenty five, and they've announced that consumers can purchase an extended security updates for thirty dollars for one year only. So do you think Windows updates are worth thirty dollars for a year? I don't think so. But you know, if you want to be protected for one more year, maybe you have a certain mission critical program that you're running on there that you do not want to switch to Windows eleven with, that will be a good way to do it. Business is totally completely different. They have different pricing sixty one dollars for the first year, and then they have options for the next two years. After that. You won't get any new features or bug fixes or tech support, but you will get critical important security updates for another year. Eighty eight rich one O one eight eight eight seven four to two four to one zero one. This is rich on Tech. Welcome back to rich on Tech. Rich DeMuro here hanging out with you, talking technology at triple eight rich one oh one. That's eight eight eight seven four to two four to one zero one. Give me a call if you have a question about technology. We will get back to those phone lines in just a bit. But first, this week I was in San Francisco to attend tech Crunch Disrupt. This is a gathering of tech innovators, founders and visionaries and Connie Loysis is editor in chief at tech Crunch. First I talked with her about the hottest topic at the show, which is AI, of course, and what makes this event so special.

Tech Crunch really is about giving people a front road of the future of technology. And so what's wonderful about Disrupt where we are right now, is it brings the people that are focused on the site and that community here in one place. It's founders, it's seasoned operators, it's investors who want to look at the next thing, and there's really no better place to network. There's like ten thousand people on site, many of them local, but many of them from a variety of countries. I think we have at least thirty five countries are represented here. So it's really really exciting.

Tech Crunch really is about giving people a front road of the future of technology. And so what's wonderful about Disrupt where we are right now, is it brings the people that are focused on the site and that community here in one place. It's founders, it's seasoned operators, it's investors who want to look at the next thing, and there's really no better place to network. There's like ten thousand people on site, many of them local, but many of them from a variety of countries. I think we have at least thirty five countries are represented here. So it's really really exciting.

I think we come for a variety of reasons.

I think we come for a variety of reasons.

I mean, I think especially this year, they're very focused on trying to understand what's happening in AI from an ethics and policy standpoint, in terms of how it's impacting traditional industries. Really all of those sectors are talking about the same thing, which is AI. I mean, AI is basically the Internet, it's mobile, It's undergirds everything, and people are just trying to understand what's happening because it's impacting things so rapidly.

I mean, I think especially this year, they're very focused on trying to understand what's happening in AI from an ethics and policy standpoint, in terms of how it's impacting traditional industries. Really all of those sectors are talking about the same thing, which is AI. I mean, AI is basically the Internet, it's mobile, It's undergirds everything, and people are just trying to understand what's happening because it's impacting things so rapidly.

You know.

You know.

I've always found the people the most fascinating. I mean, I had the privilege of covering this industry for more than twenty years, and the players keep changing and they are fascinating. I mean, it's interesting. I just find some of the most effective leaders are the best storytellers. So you know, Sam Altman, for example of open Ai is a wonderful storyteller, and Vinodakosla is a really fascinating character. There's just so many people that are so important to the future of the world. Candidly, who are are here? I think that people make the product absolutely. I think people have to a be great storytellers where they have to be solving a problem that people need, and they have to be able to motivate people. They have to be able to sort of get investors on board and entrepreneurs on board and also interest people like myself.

I've always found the people the most fascinating. I mean, I had the privilege of covering this industry for more than twenty years, and the players keep changing and they are fascinating. I mean, it's interesting. I just find some of the most effective leaders are the best storytellers. So you know, Sam Altman, for example of open Ai is a wonderful storyteller, and Vinodakosla is a really fascinating character. There's just so many people that are so important to the future of the world. Candidly, who are are here? I think that people make the product absolutely. I think people have to a be great storytellers where they have to be solving a problem that people need, and they have to be able to motivate people. They have to be able to sort of get investors on board and entrepreneurs on board and also interest people like myself.

At tech Crunch.

At tech Crunch.

Next up, I spoke with Christian from the Electronic Front It's Your Foundation. This is a nonprofit fighting for our digital rights.

Next up, I spoke with Christian from the Electronic Front It's Your Foundation. This is a nonprofit fighting for our digital rights.

EFF is a nonprofit that essentially fights to make sure that you have your rights when you go online, So we fight for privacy, free speech, right to repair, that kind of stuff. So we're here today spreading the word about our work, accepting donations, all that kind of fun stuff. We're really trying to push for a better comprehensive consumer privacy law in the United States to try and help people stay on end to end encrypted messaging, make sure that data brokers can't take your location data, all that kind of fun stuff.

EFF is a nonprofit that essentially fights to make sure that you have your rights when you go online, So we fight for privacy, free speech, right to repair, that kind of stuff. So we're here today spreading the word about our work, accepting donations, all that kind of fun stuff. We're really trying to push for a better comprehensive consumer privacy law in the United States to try and help people stay on end to end encrypted messaging, make sure that data brokers can't take your location data, all that kind of fun stuff.

Now, I thought this was a really interesting startup. It's called Romanto, and they're helping families preserve their precious memories.

Now, I thought this was a really interesting startup. It's called Romanto, and they're helping families preserve their precious memories.

Well, Romatto is all about capturing and preserving your family stories.

Well, Romatto is all about capturing and preserving your family stories.

So we're basically helping you.

So we're basically helping you.

Find stories that your parents have by helping you choose questions for them, and then we sends those questions to them. Every week, they record themselves answering the question, and we turned these recordings into written stories that we then print into a hardcover book.

Find stories that your parents have by helping you choose questions for them, and then we sends those questions to them. Every week, they record themselves answering the question, and we turned these recordings into written stories that we then print into a hardcover book.

That hard coppet books that show R codes that you can then scan.

That hard coppet books that show R codes that you can then scan.

To view the original recording. And so that way you have a beautiful keepsake book physically in your room, in your living room, for example, but you can also always hear the voice behind those stories by scanning the chart.

To view the original recording. And so that way you have a beautiful keepsake book physically in your room, in your living room, for example, but you can also always hear the voice behind those stories by scanning the chart.

So that story is my co founder story.

So that story is my co founder story.

So his dad died during ninety eleven and he never got a chance.

So his dad died during ninety eleven and he never got a chance.

To hear his dad stories unfortunately.

To hear his dad stories unfortunately.

And then his mom was diagnosed with a fairly bleak cancer cancer, and so he decided to just interview her and try to get as much info out of his mom as he could, mostly for his children, so that they would know his their grandma. She's alive, she's fine. It makes it way easier. We've iterated on many approaches to actually get people to record these stories and get people to ask their parents to record these stories. It's a bit of an awkward process depending on how you approach it. We made it a gift that was it was like, here's a gift for you, mom, right, so it feels perfectly natural, and for their parents it feels like, you know, you're showing them love by wanting to get to know them better. And a lot of those parents are like willing to get over the bit of awkwardness that they feel initially to be like, all right, I'll share my story with you.

And then his mom was diagnosed with a fairly bleak cancer cancer, and so he decided to just interview her and try to get as much info out of his mom as he could, mostly for his children, so that they would know his their grandma. She's alive, she's fine. It makes it way easier. We've iterated on many approaches to actually get people to record these stories and get people to ask their parents to record these stories. It's a bit of an awkward process depending on how you approach it. We made it a gift that was it was like, here's a gift for you, mom, right, so it feels perfectly natural, and for their parents it feels like, you know, you're showing them love by wanting to get to know them better. And a lot of those parents are like willing to get over the bit of awkwardness that they feel initially to be like, all right, I'll share my story with you.

At events like these. You used to exchange physical business cards and I'm sure many people still do, but a lot of that has changed. People are now scanning their LinkedIn QR codes or they're using a digital business card.

At events like these. You used to exchange physical business cards and I'm sure many people still do, but a lot of that has changed. People are now scanning their LinkedIn QR codes or they're using a digital business card.

Yeah.

Yeah.

So Hi Hello is a digital business card and branding platform. So instead of carrying on paper cards, you can just use a QR code and share everything with people. You can share LinkedIn personal info, everything like that. We also offer like email signatures, virtual backgrounds, so it comes with the whole package and you can brand it anyway and the branding is consistent across.

So Hi Hello is a digital business card and branding platform. So instead of carrying on paper cards, you can just use a QR code and share everything with people. You can share LinkedIn personal info, everything like that. We also offer like email signatures, virtual backgrounds, so it comes with the whole package and you can brand it anyway and the branding is consistent across.

All these platforms.

All these platforms.

Yeah, so you don't need.

Yeah, so you don't need.

To carry around anything. It's just all on your phone, so it's super easy. And then whether or not the other person has the app or not, they can download your contacts super easily. And then if you have the app, it's great because you can keep your contacts all in one place.

To carry around anything. It's just all on your phone, so it's super easy. And then whether or not the other person has the app or not, they can download your contacts super easily. And then if you have the app, it's great because you can keep your contacts all in one place.

And if you're a company, you can.

And if you're a company, you can.

Even integrate it with your CRM, so all your leads come in into the same spot, which is great Yeah, across conferences and everything.

Even integrate it with your CRM, so all your leads come in into the same spot, which is great Yeah, across conferences and everything.

I also like an app named Poppel. They do a pretty good digital business card. Next up, I talked to two young Harvard founders about their startup called mab Lab, which is making test strips to detect spiked drinks.

I also like an app named Poppel. They do a pretty good digital business card. Next up, I talked to two young Harvard founders about their startup called mab Lab, which is making test strips to detect spiked drinks.

Hi, my name is Fienna Sparks. I'm the CEO and co founder of mab Blob. Yeah, so here mad Blob. We're building test trips to look like this, which tests for spike drinks and lead drugs, be able to test the fine most likely in common relation agents.

Hi, my name is Fienna Sparks. I'm the CEO and co founder of mab Blob. Yeah, so here mad Blob. We're building test trips to look like this, which tests for spike drinks and lead drugs, be able to test the fine most likely in common relation agents.

Likely to cause a deadly overdose.

Likely to cause a deadly overdose.

Yeah.

Yeah.

Revel was inspired after my co founder and I lost a close friends to a jog overdose a little over two years ago.

Revel was inspired after my co founder and I lost a close friends to a jog overdose a little over two years ago.

And is this where do you see this being used?

And is this where do you see this being used?

Yeah?

Yeah?

So, we're primarily targeting selling the university health services, harm production centers, so nonprofits in the greater community, and may mainly being able to have as many consumers as possible, being able to use our touch trip, and being as accessible as possible to as many people. Yeah, so you pick up a test trip could be at your local student health services, or it could be higher way at CBS Walgreens on the way to a music festival. You'd be able to quickly be able to test and drinks if someone gave you whether it's been spiked or not, or if the drug, being able to quickly test the drug what it's Tamia at least some stance like fentanyl or zalazy that could potentially harm you as a little as two to three grades.

So, we're primarily targeting selling the university health services, harm production centers, so nonprofits in the greater community, and may mainly being able to have as many consumers as possible, being able to use our touch trip, and being as accessible as possible to as many people. Yeah, so you pick up a test trip could be at your local student health services, or it could be higher way at CBS Walgreens on the way to a music festival. You'd be able to quickly be able to test and drinks if someone gave you whether it's been spiked or not, or if the drug, being able to quickly test the drug what it's Tamia at least some stance like fentanyl or zalazy that could potentially harm you as a little as two to three grades.

Finally, I spoke with Richard Sanders of Astreas and at an event like this, if you want to get someone's attention, try putting out some chocolates, which is exactly what they did.

Finally, I spoke with Richard Sanders of Astreas and at an event like this, if you want to get someone's attention, try putting out some chocolates, which is exactly what they did.

So as there's an AI power give a performance coach, right, So what you see that the space candies are really our first iteration of curated chocolates, right, So they have all the micro nutrients that an elite performer, where a surgeon or astronaut requires to do their day to day high cognitive tasks. Right, So that the platform that we're curating is meant to be to democratize the need for a nutritionists to dietitian a performance code through how do I power all that into an app so that a normal user can get those recommendations and that information.

So as there's an AI power give a performance coach, right, So what you see that the space candies are really our first iteration of curated chocolates, right, So they have all the micro nutrients that an elite performer, where a surgeon or astronaut requires to do their day to day high cognitive tasks. Right, So that the platform that we're curating is meant to be to democratize the need for a nutritionists to dietitian a performance code through how do I power all that into an app so that a normal user can get those recommendations and that information.

Right.

Right.

I can't really afford nine people to tell me how to live a better than healthy performance life, right, but I have goals.

I can't really afford nine people to tell me how to live a better than healthy performance life, right, but I have goals.

I want to train.

I want to train.

For an iron Man or I want to do This iteration is based off so we've worked with NASA astronauts. This iteration is actually on the ISS Space station right now with astronauts. We've worked with surgeons, to neurosurgeons and former instative like high performing athletes.

For an iron Man or I want to do This iteration is based off so we've worked with NASA astronauts. This iteration is actually on the ISS Space station right now with astronauts. We've worked with surgeons, to neurosurgeons and former instative like high performing athletes.

So this is.

So this is.

Profiled out of that day.

Profiled out of that day.

Right.

Right.

So in the future, the idea is to create personalized nutrition for the user.

So in the future, the idea is to create personalized nutrition for the user.

Right, So what is your goals? What do you need to do?

Right, So what is your goals? What do you need to do?

So whether it's better sleep or for females.

So whether it's better sleep or for females.

Whether it's better skin, better hair.

Whether it's better skin, better hair.

We have skews we're working on that have different ingredients, so instead of taking seventeen vitamins, you're taking one delicious chocolate.

We have skews we're working on that have different ingredients, so instead of taking seventeen vitamins, you're taking one delicious chocolate.

There you have an innovation. At tech Crunch Disrupt twenty twenty four, there is one theme I noticed behind every tech breakthrough is usually a human story and a desire to solve a real world problem. Phone lines are open triple eight rich one oh one. That's eight eight eight seven four to two four one zero one. Give me a call if you have a question about technology. My name is rich Damiro and this is rich on Tech. Welcome back to rich on Tech. Rich Demiro here hanging out with you talking technology. The phone line triple eight rich one O one that's eight eight eight seven four to two four one one zero one. The website for the show is rich on tech dot tv. While you're there, to be sure to sign up for my free newsletter. Also, if you want links to anything I mentioned in the show, you can hit the light bulb at the top of the page. This is show number ninety six. So if you want some of the startups I just mentioned at tech Crunch, you can get the links there. Uh. And then finally, if you want to email me, you can hit contact to get in touch. That way, let's go to Mike and Tucson. Mike, you're on with rich Hey.

There you have an innovation. At tech Crunch Disrupt twenty twenty four, there is one theme I noticed behind every tech breakthrough is usually a human story and a desire to solve a real world problem. Phone lines are open triple eight rich one oh one. That's eight eight eight seven four to two four one zero one. Give me a call if you have a question about technology. My name is rich Damiro and this is rich on Tech. Welcome back to rich on Tech. Rich Demiro here hanging out with you talking technology. The phone line triple eight rich one O one that's eight eight eight seven four to two four one one zero one. The website for the show is rich on tech dot tv. While you're there, to be sure to sign up for my free newsletter. Also, if you want links to anything I mentioned in the show, you can hit the light bulb at the top of the page. This is show number ninety six. So if you want some of the startups I just mentioned at tech Crunch, you can get the links there. Uh. And then finally, if you want to email me, you can hit contact to get in touch. That way, let's go to Mike and Tucson. Mike, you're on with rich Hey.

Rich Hey actually follved a little bit of it while on hold. But the bottom line is okay, if I have desk top PC unning the windows tam it up good Windows eleven at a year and a half of doom. But the bottom line is I noticed about four months ago my Chrome started stop like going to websites, I couldn't get anywhere, okay to try me nuts and so past three or four months I've been using Mozella, Firefox and Fine. About a day and a half ago, like I couldn't get out to like anything all right. And the other thing to throw in a range is I noticed when this started happening four months ago. If I tried to scan a file with Windows Defender, like right click and open it, I would just get Instead of Windows Defender opening, I just got like a white box. It just wouldn't it just wouldn't work.

Rich Hey actually follved a little bit of it while on hold. But the bottom line is okay, if I have desk top PC unning the windows tam it up good Windows eleven at a year and a half of doom. But the bottom line is I noticed about four months ago my Chrome started stop like going to websites, I couldn't get anywhere, okay to try me nuts and so past three or four months I've been using Mozella, Firefox and Fine. About a day and a half ago, like I couldn't get out to like anything all right. And the other thing to throw in a range is I noticed when this started happening four months ago. If I tried to scan a file with Windows Defender, like right click and open it, I would just get Instead of Windows Defender opening, I just got like a white box. It just wouldn't it just wouldn't work.

Byte.

Byte.

I took it off the other day. One thing I trouble to shoot it while on hold is driving me nuts because I have like almost, you know, nine hundred make speed to Comcast. One thing I did is on the back of my desktop and I tried trouble shooting. I tried set me my DNS settings all and said, I unplugged the Ethernet cable behind my desktop. There's a plug into the router and now I'm going Wi Fi and everything works perfect.

I took it off the other day. One thing I trouble to shoot it while on hold is driving me nuts because I have like almost, you know, nine hundred make speed to Comcast. One thing I did is on the back of my desktop and I tried trouble shooting. I tried set me my DNS settings all and said, I unplugged the Ethernet cable behind my desktop. There's a plug into the router and now I'm going Wi Fi and everything works perfect.

Ah, okay, so is my speeds.

Ah, okay, so is my speeds.

Were only three hundred. But I was able to plug it back in and I could check like my speed and I got like nine hundred. But then I try to open like other websites and nothing happened on the tabs. So everything seems to be working perfectly on my Wi Fi, but not with my Obviously I could a couple of shoot eat in that cable, but.

Were only three hundred. But I was able to plug it back in and I could check like my speed and I got like nine hundred. But then I try to open like other websites and nothing happened on the tabs. So everything seems to be working perfectly on my Wi Fi, but not with my Obviously I could a couple of shoot eat in that cable, but.

Well, it sounds like okay, so when you had it plugged in, you were able to do a speed test. How did you do that?

Well, it sounds like okay, so when you had it plugged in, you were able to do a speed test. How did you do that?

I don't know.

I don't know.

I was able to to go to uh, like the top speed test, and that worked. I got nine hundred speed. I said, ooh, maybe that works. And I tried opening up another tab to like go to Costco and I'll like just sit there and like go hung up and like would and go. But what the other thing I noticed is once I unplugged the Easternite cable and I'm working off a Wi Fi, it seems like everything opens faster. It's like, wow, i'ven't done that in years. Wow, I've been doing this wired. But when I when I do the Wi Fi, everything works, and I try to write click on a PVF and open up Windows Defender, it's still white.

I was able to to go to uh, like the top speed test, and that worked. I got nine hundred speed. I said, ooh, maybe that works. And I tried opening up another tab to like go to Costco and I'll like just sit there and like go hung up and like would and go. But what the other thing I noticed is once I unplugged the Easternite cable and I'm working off a Wi Fi, it seems like everything opens faster. It's like, wow, i'ven't done that in years. Wow, I've been doing this wired. But when I when I do the Wi Fi, everything works, and I try to write click on a PVF and open up Windows Defender, it's still white.

Well that's my no. I think it's related. I think that's because when you're opening up Windows Defender, it is it's bringing up a web page and it's trying to load that, probably through the same method that it uses to load everything else. So, okay, a couple things. So first off, what I would do is troubleshoot your internet connection, your wired internet connection. So I would reset if you change you said, you change your DNS or kind of tweaked your DNS, I would reset your DNS settings if you know how to do that inside the settings in control panel or settings on your Mac. So I would get rid of that, because whenever I have any issue with my connection, it seems to be related to the fact that a lot of times I'll switch to using Google's DNS or you know, the public DNS or whatever to make things faster or pages load, you know, resolve quicker. So first off, I would do that, reset your Internet settings back to the factory. That's number one. Now when it comes to Chrome, it sounds like there's something wonky going on with Chrome as well, so I would do a re set of all of this settings on Chrome. So it sounds like you know how to tinker on these things a little bit. So maybe you've changed some things that don't exactly agree with your Internet anymore, or there could be just something that's keeping these pages from loading, just a setting that's gone bad that you may be changed in the past that just no longer working. So the fact that Firefox is working okay tells me that this might be related to mostly Chrome and something inside Chrome, but it should be working. So what I would do is go to Settings on Chrome and then you so it's those three little lines in the upper right hand corner, and then you tap settings again, and then you'll see on the left hand side under Settings there's a whole list of things you can do, but one of them says settings, and then you tap that says restore settings to their original defaults. So once you tap that, it says this will reset your startup page, your new tab page, your search engine, and your pinned tabs. It will also disable all extensions and clear temporary data like cookie, so your bookmark's history and save passwords will not be cleared. Once you do that, that will reset everything back to factory on the Chrome browser and things should work after that. So let me know if that helps or if that works, just email me on the website, Rich on tech dot tv hit contact. Don't expect you to do it right now while we're on the phone, but that's the way that I would do it, and that should probably bring things back. It sounds like this is either it's either an internet connection thing, like somehow you've tweaked your internet connection settings where it's it's just not agreeing with the Wi Fi or the wired connection versus the Wi Fi or it's actually a chrome thing now by the way, when it comes to the speed, you said you got three hundred when you were doing Wi Fi versus nine hundred or six hundred whatever it was when you were doing the connect the hardline connection. That's pretty typical. So you know, these internet companies when they advertise the speeds, they're advertising the speed you would get if you would plug your computer into your router, and that's going to be the fastest speed. As soon as you go Wi Fi, you know you're looking at a drop of upwards of fifty percent of your speed. Now, most of us have pretty good speed these days, so it's not that big of a deal. And of course we're not uploading and downloading or mostly uploading huge files. So I am which is why I've got, you know, pretty good internet, And if I ever want to do anything that's really intense with the Internet, I will actually switch to a wired connection, which will make things a heck of a lot faster. So hopefully that clears things up for you there. That is very frustrating to not have the internet that is really really frustrating. Thanks for the call, Mike. Let's see if we can get Tony and Sanya sidro before we got to go to break here. Tony, what's up, Hi, I'm doing well. What's what can I help you with?

Well that's my no. I think it's related. I think that's because when you're opening up Windows Defender, it is it's bringing up a web page and it's trying to load that, probably through the same method that it uses to load everything else. So, okay, a couple things. So first off, what I would do is troubleshoot your internet connection, your wired internet connection. So I would reset if you change you said, you change your DNS or kind of tweaked your DNS, I would reset your DNS settings if you know how to do that inside the settings in control panel or settings on your Mac. So I would get rid of that, because whenever I have any issue with my connection, it seems to be related to the fact that a lot of times I'll switch to using Google's DNS or you know, the public DNS or whatever to make things faster or pages load, you know, resolve quicker. So first off, I would do that, reset your Internet settings back to the factory. That's number one. Now when it comes to Chrome, it sounds like there's something wonky going on with Chrome as well, so I would do a re set of all of this settings on Chrome. So it sounds like you know how to tinker on these things a little bit. So maybe you've changed some things that don't exactly agree with your Internet anymore, or there could be just something that's keeping these pages from loading, just a setting that's gone bad that you may be changed in the past that just no longer working. So the fact that Firefox is working okay tells me that this might be related to mostly Chrome and something inside Chrome, but it should be working. So what I would do is go to Settings on Chrome and then you so it's those three little lines in the upper right hand corner, and then you tap settings again, and then you'll see on the left hand side under Settings there's a whole list of things you can do, but one of them says settings, and then you tap that says restore settings to their original defaults. So once you tap that, it says this will reset your startup page, your new tab page, your search engine, and your pinned tabs. It will also disable all extensions and clear temporary data like cookie, so your bookmark's history and save passwords will not be cleared. Once you do that, that will reset everything back to factory on the Chrome browser and things should work after that. So let me know if that helps or if that works, just email me on the website, Rich on tech dot tv hit contact. Don't expect you to do it right now while we're on the phone, but that's the way that I would do it, and that should probably bring things back. It sounds like this is either it's either an internet connection thing, like somehow you've tweaked your internet connection settings where it's it's just not agreeing with the Wi Fi or the wired connection versus the Wi Fi or it's actually a chrome thing now by the way, when it comes to the speed, you said you got three hundred when you were doing Wi Fi versus nine hundred or six hundred whatever it was when you were doing the connect the hardline connection. That's pretty typical. So you know, these internet companies when they advertise the speeds, they're advertising the speed you would get if you would plug your computer into your router, and that's going to be the fastest speed. As soon as you go Wi Fi, you know you're looking at a drop of upwards of fifty percent of your speed. Now, most of us have pretty good speed these days, so it's not that big of a deal. And of course we're not uploading and downloading or mostly uploading huge files. So I am which is why I've got, you know, pretty good internet, And if I ever want to do anything that's really intense with the Internet, I will actually switch to a wired connection, which will make things a heck of a lot faster. So hopefully that clears things up for you there. That is very frustrating to not have the internet that is really really frustrating. Thanks for the call, Mike. Let's see if we can get Tony and Sanya sidro before we got to go to break here. Tony, what's up, Hi, I'm doing well. What's what can I help you with?

Yeah?

Yeah?

I got a little situation. So I have two ponds right now that I just got about four days ago. I ordered them new opig sold nine pro xl Okay. I order also the iPhone sixteen Pro Max, the one terrified. So the first problem I have with a pixel before the update, it was actually a working, excellent, perfect, not a single problem after the update. You know the under fifteen right now has the problem with the bus or not so right now, it's the phone is terrible, constantly overheating and shutting down. Can't even if I'm making a call with five minutes. Within five minutes, my phone becomes overheating super hard. So I contact Google and they said that basically they follow a bug report, and they said that they're working on a past because they know that they you know that I get the update mets up a lot of phones.

I got a little situation. So I have two ponds right now that I just got about four days ago. I ordered them new opig sold nine pro xl Okay. I order also the iPhone sixteen Pro Max, the one terrified. So the first problem I have with a pixel before the update, it was actually a working, excellent, perfect, not a single problem after the update. You know the under fifteen right now has the problem with the bus or not so right now, it's the phone is terrible, constantly overheating and shutting down. Can't even if I'm making a call with five minutes. Within five minutes, my phone becomes overheating super hard. So I contact Google and they said that basically they follow a bug report, and they said that they're working on a past because they know that they you know that I get the update mets up a lot of phones.

I didn't notice any I didn't notice any issues. I updated the pixel and I haven't noticed. So you could have you know a bad pixel? I think that. I mean, have you tried restarting this thing and making sure all the updates?

I didn't notice any I didn't notice any issues. I updated the pixel and I haven't noticed. So you could have you know a bad pixel? I think that. I mean, have you tried restarting this thing and making sure all the updates?

Rese it?

Rese it?

I rese it I raised my account and log in without an account and use the phone normally, and he does the same thing.

I rese it I raised my account and log in without an account and use the phone normally, and he does the same thing.

Okay, Well I would return this then if that's the case. I mean, did you order this direct from Google?

Okay, Well I would return this then if that's the case. I mean, did you order this direct from Google?

Uh?

Uh?

No, I actually ordered directly from a company, which is Verizon, and I I'm gonna shoop it back. Yeah, They're willing to shoop another one, but I'm just afraid.

No, I actually ordered directly from a company, which is Verizon, and I I'm gonna shoop it back. Yeah, They're willing to shoop another one, but I'm just afraid.

To actually, you know, get in another one to have the same problem.

To actually, you know, get in another one to have the same problem.

I've had no issues with the pixel whatsoever, so I think that it's it's run cool for me. Uh, there's no software update issues that I've seen, So I think maybe you got a lemon and just something went wrong with that that phone at some point during the manufacturing process. What's going on with the other phone? The iPhone?

I've had no issues with the pixel whatsoever, so I think that it's it's run cool for me. Uh, there's no software update issues that I've seen, So I think maybe you got a lemon and just something went wrong with that that phone at some point during the manufacturing process. What's going on with the other phone? The iPhone?

Yeah, the other one is the iPhone Chicken, Promax great phone, excellent phone. I operated from the eleven Promacs, so the six six and Promax the one terabyte. So he had the original updated, never had a problem. I was using it perfectly until the new patch, the new eighteen point one came out.

Yeah, the other one is the iPhone Chicken, Promax great phone, excellent phone. I operated from the eleven Promacs, so the six six and Promax the one terabyte. So he had the original updated, never had a problem. I was using it perfectly until the new patch, the new eighteen point one came out.

Yuppies, tony tony sounds. It sounds like you gotta stop updating your phones. That's it. That's what I'm hearing right now. So uh, typically, you know, I recommend updating the phones, but maybe just wait a little bit longer. Sometimes the initial update could have some bugs, so in your case, I would wait just a little bit longer. But these are both excellent phones. You should have no problems with them. This is rich on Tech. Welcome back to rich on Tech. Rich DeMuro here hanging out with you, talking technology at Triple eight rich one O one eight eight eight seven four to two four one zero one, playing some songs that are crowd pleasures at the karaoke bar. Yeah. Uh, you know, you know when you think you can sing a karaoke song and all of a sudden the words starts showing up. You're like, oh, I only know the coorus of this song. That happens so many times and you're just kind of like, there's just no way to get through that. So eight a rich one on one eighty eight seven four to two, four to one zero one. The website for the show is rich on tech dot TV. You can email me there. You can click the light bulb icon if you want show notes, or you can sign up for my newsletter. Got a great newsletter today. We had a question about taking notes at a meeting and then having AI summarize them and what's the best way to do that, And so I got a whole deep dive on that because I'm an expert. Took a school tour yesterday for my kid, you know, going to high school, and you know, recorded the meeting like the tour, and then you just go into AI and you give me a summary, and it was like amazing that the It's just unbelievably good what you can do with these AI summaries now, so just record everything at this point, something going to high school. Yeah, you're old, I know. Can you believe that mine is twenty? How you think I feel? I'm telling you? And it goes fast? I still remember having on Now all of a sudden, he's going to high school. What the heck? How does that happen so fast? Ready for the girls, Let's go to Bob. Let's go to Bob and ocean side Bob. You're on with Rich Good?

Yuppies, tony tony sounds. It sounds like you gotta stop updating your phones. That's it. That's what I'm hearing right now. So uh, typically, you know, I recommend updating the phones, but maybe just wait a little bit longer. Sometimes the initial update could have some bugs, so in your case, I would wait just a little bit longer. But these are both excellent phones. You should have no problems with them. This is rich on Tech. Welcome back to rich on Tech. Rich DeMuro here hanging out with you, talking technology at Triple eight rich one O one eight eight eight seven four to two four one zero one, playing some songs that are crowd pleasures at the karaoke bar. Yeah. Uh, you know, you know when you think you can sing a karaoke song and all of a sudden the words starts showing up. You're like, oh, I only know the coorus of this song. That happens so many times and you're just kind of like, there's just no way to get through that. So eight a rich one on one eighty eight seven four to two, four to one zero one. The website for the show is rich on tech dot TV. You can email me there. You can click the light bulb icon if you want show notes, or you can sign up for my newsletter. Got a great newsletter today. We had a question about taking notes at a meeting and then having AI summarize them and what's the best way to do that, And so I got a whole deep dive on that because I'm an expert. Took a school tour yesterday for my kid, you know, going to high school, and you know, recorded the meeting like the tour, and then you just go into AI and you give me a summary, and it was like amazing that the It's just unbelievably good what you can do with these AI summaries now, so just record everything at this point, something going to high school. Yeah, you're old, I know. Can you believe that mine is twenty? How you think I feel? I'm telling you? And it goes fast? I still remember having on Now all of a sudden, he's going to high school. What the heck? How does that happen so fast? Ready for the girls, Let's go to Bob. Let's go to Bob and ocean side Bob. You're on with Rich Good?

How you doing time?

How you doing time?

Time? Caller a longtime listener.

Time? Caller a longtime listener.

Well, that's great to hear. What can I help you with?

Well, that's great to hear. What can I help you with?

I got a laptop purchased twenty twenty two, about two years old, had no problem with it and LG. Graham fourteen inch.

I got a laptop purchased twenty twenty two, about two years old, had no problem with it and LG. Graham fourteen inch.

That's nice, nice light two weeks ago.

That's nice, nice light two weeks ago.

Can I name anti virus companies? I might love to say that.

Can I name anti virus companies? I might love to say that.

Sure, I mean there's no antivirus police on the as far as I know.

Sure, I mean there's no antivirus police on the as far as I know.

Just to give you, just to give you the whole thing, I had to perski, I got the notice, can't have it no more. They changed the ultra ad downloaded debt two weeks prior to what this would happen to this and the automatic update on my laptop it did? I believe it's twenty four each two is the number.