Many organisations lack the knowledge, processes and physical facilities to effectively accommodate people with disabilities (PWD) to ensure that they feel included and able to make a meaningful contribution. Inclusion in the workplace has different dimensions; the absence of any one of them could lead to employees feeling marginalised. Crucially, the physical working environment (spatial layout, accessibility, equipment) must cater to disabled people’s needs – whether it is an access ramp for someone with limited mobility or is wheelchair-bound, adjusted acoustics for someone who is hearing impaired or a human or canine guide for someone who is blind. Universal Access Director at Oiler Orange & Grey Xolani Makwabe along with Jazz Pianist and Music Educator Yonela Mnana and Chairperson of the Association for the Physically Disabled Luthando Kekana join Lerato Mbele for the conversation.