Emerald is small town in the central highlands region of Queensland, approx. 870km from Brisbane. Emerald is a service town for a large number of industries including extensive coal mining operations and cotton farming. Emerald is also home to an outstanding community pharmacy, Emerald Plaza Pharmacy, and owner Jessica Burrey has a vision to create a health hub to service the community and collaborate with the wider health sector.
Jessica’s leadership, and her amazing team’s work so far, led to Emerald Pharmacy being awarded finalist status in the 2019 Guild Pharmacy of the Year award.
Jess and her team understand the challenges facing the industry and embrace the need to adapt and change to address the needs of their patients and community. Their willingness to adapt and change has resulted in a dynamic, viable, and sustainable business.
Today we speak with Jess about her journey to ownership, how she and her team have transformed the pharmacy, and what they have planned for the future.