Wizard Pharmacy Kalgoorlie Central has been on a journey of transformation in recent years. As well as a major store refit, Elise Wheadon and the team have keenly adopted emerging technologies and jumped at professional opportunities to ensure the pharmacy has thrived in an increasingly competitive and digitised environment. 

Wizard Pharmacy Kalgoorlie Central have been working tirelessly through the pandemic months and are even continuing their dedication to patient care through increased tele-health engagement, ensuring customers are supported throughout these difficult times. It is this commitment to innovation that has seen Wizard Pharmacy Kalgoorlie Central take out the Guild Pharmacy of the Year 2020 Professional Innovation category win.

In this episode, we chat with Elise Wheadon, from Wizard Pharmacy Kalgoorlie Central, about her pharmacy’s journey toward Guild Pharmacy of the Year 2020, some of the challenges facing the industry, and what lies ahead for the future.

The Guild Pharmacy of the Year 2020 awards are proudly sponsored by Care Pharmaceuticals and the Quality Care Pharmacy Program.

The Pharmacy Guild of Australia has announced plans for the Guild Pharmacy of the Year Awards for 2021! For more information, visit guild.org.au and search “Pharmacy of the Year”.

I’ve been your host, Daniel Oyston, and you’ve been listening to episode 50, of the PBCN podcast.