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Ivan Shares his Experience of Switching a Psychotherapy Practice Online

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In this episode Amy speaks with Ivan Diller, a psychologist who had to move his practice online due to the COVID-19 pandemic.

“Every time someone logs in from a car, they think they’re the first person to do that. So, I have to tell them they are not the first person to call from the car. Feel comfortable. Relax.”

Highlights:

0:39- “Overnight we had to learn how to jump in and make therapy work online”

2:38- “Zoom is its own language”

3:40- “Different telehealth platforms”

4:29- “How did patients react to switching online”

5:27- “How have you grown as a professional due to this challenge?”

6:46- “Have patients actually Zoomed you from the bathroom?”

7:43- “Where do you think the future of telehealth lies?”

Contact our host:

Amy Finkelstein, Technical Support Specialist afinkelstein@ghlf.org

We want to hear what you think. Send your comments, or a video or audio clip of yourself to patientlyconnecting@ghlf.org

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Patiently Connecting

Patiently Connecting is a storytelling podcast highlighting experiences with telehealth, or healthca 
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