Insurance and Telehealth Part 2: How to Get the Most Out of Your Insurance Provider

In this episode, Amy continues her conversation with insurance biller Maria Civitelli Forgione and GHLF’s Director of Policy and General Counsel Steven Newmark. “I think a lot of people aren’t aware of these state line issues until they happen to be travelling or they happen to live near a boarder…

Insurance and Telehealth Part 1: What Must Change?

In this episode, Amy learns about the world of insurance with the help of insurance biller Maria Civitelli Forgione and GHLF’s Director of Policy and General Counsel Steven Newmark. “We changed very quickly- like overnight in Connecticut and the tri-state area from in-person visits to telehealth v…

Part 2: Annie Shares her Experience with Pregnancy and Telehealth

In this episode, Amy speaks with Jesse Tonkinson’s partner, Annie Lunt, a first-time mother whose pandemic experience included an unexpected pregnancy, moving across state lines, and many telehealth appointments. “My pregnancy was probably the most surprising thing I could have anticipated in life…

Part 1: Jesse Shares his Experience as a Medical Student and New Father in 2020

In this episode, Amy interviews Jesse Tonkinson, a medical student and first-time father. He shares his pandemic experience and perspective on telehealth as he witnessed first-hand personally and professionally. “It’s extremely hard to Facetime or Zoom and understand what the doctor is talking abo…

Ivan Shares his Experience of Switching a Psychotherapy Practice Online

In this episode Amy speaks with Ivan Diller, a psychologist who had to move his practice online due to the COVID-19 pandemic. “Every time someone logs in from a car, they think they’re the first person to do that. So, I have to tell them they are not the first person to call from the car. Feel com…

Danielle Shares her Experience Switching to Telehealth

In this episode Amy speaks with her friend and colleague, Danielle, about her personal experiences with telehealth as well as her insights about cyber security. “I’m at the stage where I’m just trying to take control of things that I don’t have control of because they’re either genetic or I’ve bee…

Patiently Connecting Trailer

In a world surprised by COVID-19, the way we visit doctors changed, adapted, and grew. Telehealth was not new before the pandemic, but it was not widely used –since March 2020 everything changed, and telehealth is now here to stay. What does this mean for patients? For providers? Come with Tech Amy…

Tech Amy Covers Camera Etiquette

Are we using our cameras for this call? You’re not the only person anxiously asking before logging on to a call. Tech Amy explains how to handle camera etiquette. www.ghlf.org

Tech Amy Covers How to Choose the Right Device

Have you ever wondered how to choose the right device for a Telehealth appointment? Tech Amy covers what to do. Brought to you by www.ghlf.org

Tech Amy Covers Mute

We can’t hear you! What did they say? Have you ever found the mute button confusing? Tech Amy explains the many meanings of mute in this episode. Brought to you by www.ghlf.org