After spending decades in clinical medicine and digital health, Dr. Raymond Choy analysed over three million data points on drug pricing and uncovered a massive inefficiency. In just a four-week trial tracking only six drugs, one insurer saved RM100,000. The waste in the system wasn't theoretical. It was quantifiable.



To fix this broken journey, Dr. Raymond and commercial lead Fabian Lim launched HEYDOC Health. Dubbed the "Waze of Healthcare," the platform doesn't try to replace traditional doctors, clinics, or pharmacies. Instead, it acts as an intelligent orchestrator. Powered by an AI intelligence layer called RightK and a RM29.90 monthly subscription known as FutureK, the platform connects every touchpoint in the outpatient journey to make the entire system smarter, cheaper, and infinitely easier for patients to navigate.



Dr. Raymond and Fabian join us to discuss scaling the business to a RM7m ARR, the validation from their recent Foodpanda pilot, and whether a simple 1-ringgit-a-day subscription can actually solve the quiet sustainability crisis plaguing Malaysian primary care.

After spending decades in clinical medicine and digital health, Dr. Raymond Choy analysed over three million data points on drug pricing and uncovered a massive inefficiency. In just a four-week trial tracking only six drugs, one insurer saved RM100,000. The waste in the system wasn't theoretical. It was quantifiable.To fix this broken journey, Dr. Raymond and commercial lead Fabian Lim launched HEYDOC Health. Dubbed the "Waze of Healthcare," the platform doesn't try to replace traditional doctors, clinics, or pharmacies. Instead, it acts as an intelligent orchestrator. Powered by an AI intelligence layer called RightK and a RM29.90 monthly subscription known as FutureK, the platform connects every touchpoint in the outpatient journey to make the entire system smarter, cheaper, and infinitely easier for patients to navigate.Dr. Raymond and Fabian join us to discuss scaling the business to a RM7m ARR, the validation from their recent Foodpanda pilot, and whether a simple 1-ringgit-a-day subscription can actually solve the quiet sustainability crisis plaguing Malaysian primary care.

The flagship entrepreneurship show on BFM, featuring personal business stories from early stage start-ups, all the way to billionaire octogenarians in Malaysia and abroad. Notable guests include Martin Cooper (father of the mobile phone), Julian Assange (founder of WikiLeaks), Ralph Henry Baer (father of video games), Tony Buzan (Mindmap Guru), Isaac Tigrett (Hard Rock Cafe founder), Robert Kiyosaki (Financial Guru), Nick Vujicic (motivational speaker) and more. Tap into this valuable resource of shared experiences for the SME industry, which also touches on news, issues and trends affecting the business community and beyond.

Open For Business

Discover fresh concepts, tackle obstacles, and unleash growth - Open For Business is the dynamic show where BFM engages with entrepreneurs, business leaders, and industry trailblazers, igniting inspiration, sparking success, and exploring new business models.

Building the Waze of Malaysian Healthcare

With a massive network of 30 hospitals serving over 3 million patients annually, KPJ Healthcare faces the massive challenge of ensuring consistent, high-quality care across facilities of varying sizes and ages. To achieve this, the group is rolling out the KPJ Health System (KPJHS) — an integrated framework designed to standardise treatment, control costs, and manage patient expectations across the entire network.



Positioned as Malaysia's first private academic health system, KPJHS is built on the core pillars of practice, education, and research & innovation. By centralising highly specialised medical expertise into regional Centers of Excellence (COEs) via a hub-and-spoke model, KPJ ensures patients with complex conditions receive seamless, top-tier care without needing to repeat diagnostic tests or navigate a messy referral process.  



Prof. Dato' Dr. Hanafiah Harunarashid, Chief Medical Director of KPJ Healthcare, joins us to unpack this ambitious operational transformation. We discuss the strategy behind launching 15 COEs by 2030, how a real-time clinical dashboard measures surgical outcomes against global benchmarks like the Mayo Clinic, and the five-year cultural shift required to put the patient at the absolute center of the healthcare system.

With a massive network of 30 hospitals serving over 3 million patients annually, KPJ Healthcare faces the massive challenge of ensuring consistent, high-quality care across facilities of varying sizes and ages. To achieve this, the group is rolling out the KPJ Health System (KPJHS) — an integrated framework designed to standardise treatment, control costs, and manage patient expectations across the entire network.Positioned as Malaysia's first private academic health system, KPJHS is built on the core pillars of practice, education, and research &amp; innovation. By centralising highly specialised medical expertise into regional Centers of Excellence (COEs) via a hub-and-spoke model, KPJ ensures patients with complex conditions receive seamless, top-tier care without needing to repeat diagnostic tests or navigate a messy referral process.&nbsp;&nbsp;Prof. Dato' Dr. Hanafiah Harunarashid, Chief Medical Director of KPJ Healthcare, joins us to unpack this ambitious operational transformation. We discuss the strategy behind launching 15 COEs by 2030, how a real-time clinical dashboard measures surgical outcomes against global benchmarks like the Mayo Clinic, and the five-year cultural shift required to put the patient at the absolute center of the healthcare system.

KPJ Healthcare: 3 Million Patients, One Standard of Care.

To compete at the international level, Malaysian National Figure Skaters Eunice and Edmund Lai train six hours a day on ice that costs money, with coaches that cost money, in a system that offers very little financial support. For most national athletes in this position, the choice is simple: find a wealthy sponsor or quit the sport entirely.



Instead of waiting for a sponsor, Eunice and Edmund decided to build their own financial engine. They founded Grano Break, an artisan granola brand designed specifically to fund their athletic ambitions: every bag sold is a micro-sponsorship of the duo that directly funds their international coaching and competition fees.



The duo, together with their mother Selina Ling join us to discuss the hidden financial realities of being a national athlete in Malaysia, their pivot into OEM manufacturing, and the intense discipline required to build a profitable business while simultaneously training to represent the country on the global stage.

To compete at the international level, Malaysian National Figure Skaters Eunice and Edmund Lai train six hours a day on ice that costs money, with coaches that cost money, in a system that offers very little financial support. For most national athletes in this position, the choice is simple: find a wealthy sponsor or quit the sport entirely.Instead of waiting for a sponsor, Eunice and Edmund decided to build their own financial engine. They founded Grano Break, an artisan granola brand designed specifically to fund their athletic ambitions: every bag sold is a micro-sponsorship of the duo that directly funds their international coaching and competition fees.The duo, together with their mother Selina Ling join us to discuss the hidden financial realities of being a national athlete in Malaysia, their pivot into OEM manufacturing, and the intense discipline required to build a profitable business while simultaneously training to represent the country on the global stage.

How Two Skaters Built a Business to Fund the Dream Malaysia Wouldn't

In 2017, Spark Liang quit a comfortable job as a Thomson Reuters analyst to make financial literacy videos from his bedroom. Within six months, he organically grew 100,000 Facebook followers and successfully raised RM1.5 million from them through equity crowdfunding on Ata Plus. In a rare startup success story, he bought back those early shares, giving his original investors a massive 300 percent return.  



However, the journey wasn't entirely smooth. After discovering the harsh reality that everyday consumers rarely want to pay for financial education, Spark executed a major business pivot toward B2B corporate training. Today, FinSpark has evolved from a simple media channel into a diversified seven-figure corporate group. The ecosystem now spans financial media, SC-licensed corporate consulting under MMC Financial, and even a TVET institution known as SUMA College.  



Spark joins us to unpack the realities of monetising an online following, why identifying a problem doesn't always equal a viable market, and the group's ambitious five-year roadmap toward a public listing.

In 2017, Spark Liang quit a comfortable job as a Thomson Reuters analyst to make financial literacy videos from his bedroom. Within six months, he organically grew 100,000 Facebook followers and successfully raised RM1.5 million from them through equity crowdfunding on Ata Plus. In a rare startup success story, he bought back those early shares, giving his original investors a massive 300 percent return.&nbsp;&nbsp;However, the journey wasn't entirely smooth. After discovering the harsh reality that everyday consumers rarely want to pay for financial education, Spark executed a major business pivot toward B2B corporate training. Today, FinSpark has evolved from a simple media channel into a diversified seven-figure corporate group. The ecosystem now spans financial media, SC-licensed corporate consulting under MMC Financial, and even a TVET institution known as SUMA College.&nbsp;&nbsp;Spark joins us to unpack the realities of monetising an online following, why identifying a problem doesn't always equal a viable market, and the group's ambitious five-year roadmap toward a public listing.

Building the Waze of Malaysian Healthcare

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