How long has it been since you’ve bought (or tried to buy) something for the first time?  What was the experience like for you as a newcomer to that supplier?

And what about your own business?  Have you recently put on some “new customer” glasses and really looked at what it’s like for newcomers to buy something from you?

In this short episode I share two recent events where my experience as a new buyer has made me think “they could have done this so much better and here’s how” ….If you would like to receive tips and advice about doing online business better, sign up for my regular updates at https://onlinebusinessliftoff.com/newsletter/