In this episode of The Jane Anderson Show, we dive into the world of ISO systems and quality management with Jackie Stapleton—an inspiring force in ISO training, auditing, and professional development. With more than 25 years of experience, Jackie is a trusted mentor who empowers ISO professionals to elevate their impact and lead with confidence.

Meet Jackie Stapleton

As the founder and director of Auditor Training Online, Jackie has helped hundreds of professionals across industries—from telecommunications and education to trades and government—build meaningful careers. With a grounded, no-nonsense style shaped by real-world experience, she’s walked the path from Internal Auditor to Quality Manager to triple-certified contract auditor and successful entrepreneur. Her training programs are designed to turn complexity into clarity, making ISO standards accessible, actionable, and empowering.

From Technical to Transformational

Jackie is passionate about helping ISO professionals step beyond the tick-box mindset to become influential leaders. Her belief? That quality systems should serve the business—not the other way around. She’s on a mission to bring humanity into management systems and make them work smarter, not harder. Whether she’s mentoring emerging auditors or training seasoned consultants, Jackie leads with clarity, strategy, and a whole lot of heart.

Tune in as Jackie shares her inspiring journey—from those first audits to building a thriving global training business. You’ll discover fresh insights on the future of ISO, why development never stops, and how technical experts can lead meaningful change with confidence and purpose.