Impact & InfluenceImpact & Influence

Kasey McDonald: Elevating Client Care & Industry Innovation

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Kasey McDonald, a passionate advocate for industry development, joins the Impact & Influence Series to share her journey from launching her real estate career in Darwin to her current role as Queensland State Manager at Cotality. With a strong focus on lifting capability across the profession, Kasey offers a grounded perspective on how agencies can maximise their influence through better systems, purposeful communication, and genuine client connection.

The conversation explores the power of database-led nurture and how well-structured communication can enhance the customer experience across every stage of the relationship. Kasey also unpacks practical insights and underutilised features within Cotality software that can streamline operations, support team performance, and strengthen long‑term engagement. Insightful, practical and future‑focused, this episode is designed for leaders and practitioners looking to refine their approach, deepen client relationships and elevate the overall impact of their business.

To find out more about Kasey | https://www.linkedin.com/in/kasey-mcdonald-tutaki-857a3337/

To find out more about Cotality Campus | https://campus.cotality.com/

Property Investment Report
https://www.cotality.com/au/products/property-investment-report?utm_source=adwords&utm_medium=ppc&utm_campaign=2025_Cotality_Search_Brand_Leads&utm_term=cotality

The future of property management: from insight to impact

https://www.cotality.com/au/resources/article/the-future-of-property-management-from-insight-to-impact?utm_source=adwords&utm_medium=ppc&utm_campaign=2025_Cotality_Search_Brand_Leads&utm_term=cotality

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