The Work Edit: When gratitude becomes entitlement, and how to reset it

You give your team something rare. A four-day week. Flexible hours. Real breathing room. And for a while, it works beautifully. Then, gradually, the gratitude fades. The expectation creeps in. And suddenly, the gift feels like a given.  This is one of the more uncomfortable paradoxes of building a…

Quick Win: How to rebuild trust at work when its broken

Trust doesn’t rebuild with one big apology. It grows back quietly - through small, consistent moments that prove you mean what you say.  In this Quick Win episode, my teammate Aly Solly and I share how we rebuilt trust after one of Inventium’s toughest years. Together, we discovered that trust isn…

The two numbers that predict whether you'll actually hit your goal, with Jia Jiang

Every productivity guru will tell you the same thing: set realistic goals, or you're setting yourself up to fail. Jia Jiang did the opposite. He told the internet he'd sell 10,000 copies of his new book in 100 days, sold about 3,000, and is now going around calling it one of the best things he's ev…

Quick Win: The hidden reason AI isn’t delivering value at work, according to Dom Price

AI might be saving you time, but if you don’t know what to do with that time, it’s not worth much. In this Quick Win, I’m joined by Dom Price, who spent 12 years as the Work Futurist at Atlassian. Dom shares a powerful reminder: saving time with AI is meaningless unless you know how to reinvest tha…

The Work Edit: How to scale a consulting business without growing the team

Hiring feels like the obvious next move when a business starts doing well. More people, more capacity, more revenue. The logic is so clean it barely needs questioning.  But the businesses with the smallest teams are sometimes the ones making the most money.  This episode is part of The Work Edit,…

How I AI: The prompting mistake almost everyone makes

How much of your week goes into fixing what AI just handed you? Not writing from scratch, just cleaning up, correcting, and nudging a draft that looked fine for about ten seconds before you actually needed it to work.  That endless back and forth has a name. We call it slop fixing, and there is re…

The 3 questions that reveal whether someone is actually motivated, with Dr Justin Coulson

Every manager and every parent has met the same wall. Someone who won't engage, won't budge, won't do the thing, no matter how hard you push or how much you offer.  Dr Justin Coulson has spent two decades inside the research explaining why pushing and bribing rarely work, and what actually does.  …

How I AI: Do these 2 things if you're worried about AI and the environment

There is a quiet guilt a lot of people carry every time they open ChatGPT. Somewhere between the headlines about data centres and the vague sense that AI is somehow worse for the planet than everything else we do without a second thought, it becomes easier to just feel bad than to actually work out…

Are you an insecure overachiever? Oliver Burkeman on why success never feels like enough

There's a particular kind of tightness that creeps in when the world feels unpredictable. We tidy the to-do list, tighten the routine, optimise one more thing, all in an attempt to feel a bit more in control.  Oliver Burkeman has a word for this: clenching. And he reckons it's squeezing the life o…

How I AI: What you should never paste into AI

Before you paste that customer list, that blood test result or that contract into your favourite AI tool, it's worth pausing for a second. Whatever you hand over doesn't just disappear after you get your answer. It sits somewhere, and depending on the tool and the settings, it might be doing more t…