In this special summer edition of Excellence Unlocked, Ishan brings some of the best insights from past guests – starting with a critical lesson for manufacturers, warehouses, and supply chain leaders everywhere. Yes, automation can reduce labour costs. Yes, it can drive efficiency. But done badly? It can make performance worse, faster. 

You’ll hear from three highly experienced supply chain leaders: Peter Campbell, a former EY consultant and PhD-qualified practitioner who shares hard-won lessons from automating at Bosch; Kari Banick, COO of Blackwoods, who explains why disciplined design and “going slow to go fast” are critical to automation success; and Dean Patton, a senior leader from Baxter, Pfizer, and Goodman Fielder, who reinforces the principle of discipline before digital. 

For a copy of Ishan’s book, Unlock, please visit: 
https://ishangalapathy.com/books/ 

More About Ishan Galapathy and to access his ‘Chaos to Excellence’ White Paper: 
https://ishangalapathy.com/ 

In this special summer edition of Excellence Unlocked, Ishan brings some of the best insights from past guests &ndash; starting with a critical lesson for manufacturers, warehouses, and supply chain leaders everywhere. Yes, automation can reduce labour costs. Yes, it can drive efficiency. But done badly? It can make performance worse, faster.&nbsp;
You&rsquo;ll hear from three highly experienced supply chain leaders: Peter Campbell, a former EY consultant and PhD-qualified practitioner who shares hard-won lessons from automating at Bosch; Kari Banick, COO of Blackwoods, who explains why disciplined design and &ldquo;going slow to go fast&rdquo; are critical to automation success; and Dean Patton, a senior leader from Baxter, Pfizer, and Goodman Fielder, who reinforces the principle of discipline before digital.&nbsp;
For a copy of Ishan&rsquo;s book, Unlock, please visit:&nbsp; <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a>&nbsp;
More About Ishan Galapathy and to access his &lsquo;Chaos to Excellence&rsquo; White Paper:&nbsp; <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>&nbsp;

If you're immersed in the world of manufacturing or supply chain management, you've likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations?

With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people.

Ishan shares insights and techniques honed from years of working with teams and leaders, helping them unleash their hidden potential and achieve remarkable results. Whether it's uncovering hidden capacity or fostering a culture of continuous improvement, he explores practical strategies for unlocking excellence in your workplace.

https://ishangalapathy.com/

If you're immersed in the world of manufacturing or supply chain management, you've likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations?
With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people.
Ishan shares insights and techniques honed from years of working with teams and leaders, helping them unleash their hidden potential and achieve remarkable results. Whether it's uncovering hidden capacity or fostering a culture of continuous improvement, he explores practical strategies for unlocking excellence in your workplace.
<a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

Excellence Unlocked delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people

Excellence Unlocked

Ep83 Summer Series: Automation without discipline Is expensive chaos

In Spain, there is a centuries-old tradition in which teams build towering human pyramids – sometimes up to ten levels high – through extraordinary trust, coordination, and collective discipline. It’s a powerful analogy for business excellence. No one climbs unless the base is solid. No one moves without rhythm. And no one improvises at level nine. 

Yet in business, we often launch bold strategies with vague ambition and expect people to “figure it out.” Ishan shares a simple three-part formula to build a vision that actually sticks: a sharp, emotional tagline, a compelling image that energises, and zero wiggle room across the organisation. 

Because excellence isn’t built with enthusiasm alone. It’s built with clarity. Stabilise the base, and only then can your tower truly rise. 

For a copy of Ishan’s book, Unlock, please visit: 
https://ishangalapathy.com/books/ 

More About Ishan Galapathy and to access his ‘Chaos to Excellence’ White Paper: 
https://ishangalapathy.com/ 

In Spain, there is a centuries-old tradition in which teams build towering human pyramids &ndash; sometimes up to ten levels high &ndash; through extraordinary trust, coordination, and collective discipline. It&rsquo;s a powerful analogy for business excellence. No one climbs unless the base is solid. No one moves without rhythm. And no one improvises at level nine.&nbsp;
Yet in business, we often launch bold strategies with vague ambition and expect people to &ldquo;figure it out.&rdquo; Ishan shares a simple three-part formula to build a vision that actually sticks: a sharp, emotional tagline, a compelling image that energises, and zero wiggle room across the organisation.&nbsp;
Because excellence isn&rsquo;t built with enthusiasm alone. It&rsquo;s built with clarity. Stabilise the base, and only then can your tower truly rise.&nbsp;
For a copy of Ishan&rsquo;s book, Unlock, please visit:&nbsp; <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a>&nbsp;
More About Ishan Galapathy and to access his &lsquo;Chaos to Excellence&rsquo; White Paper:&nbsp; <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>&nbsp;

Ep89 When the base is solid, everything rises

Great leaders don’t just deliver results. They leave fingerprints on the people they lift along the way. And today’s guest has done exactly that across nearly three decades inside one of Australia’s most iconic companies. From safety coordinator to Chief Supply Chain Officer at Arnott’s, Tim Morgan’s career is a masterclass in growing by serving others, connecting deeply, and leading with intent. 

He’s guided teams through turnarounds, transformations, and global assignments, all while shaping some of the most loved brands in our pantry – Tim Tam, Shapes, Salada and more. Tim joins Ishan to unpack the leadership habits, human moments and hard-won lessons behind a remarkable 28-year journey. 

For a copy of Ishan’s book, Unlock, please visit: 
https://ishangalapathy.com/books/ 

More About Ishan Galapathy and to access his ‘Chaos to Excellence’ White Paper: 
https://ishangalapathy.com/ 

Great leaders don&rsquo;t just deliver results. They leave fingerprints on the people they lift along the way. And today&rsquo;s guest has done exactly that across nearly three decades inside one of Australia&rsquo;s most iconic companies. From safety coordinator to Chief Supply Chain Officer at Arnott&rsquo;s, Tim Morgan&rsquo;s career is a masterclass in growing by serving others, connecting deeply, and leading with intent.&nbsp;
He&rsquo;s guided teams through turnarounds, transformations, and global assignments, all while shaping some of the most loved brands in our pantry &ndash; Tim Tam, Shapes, Salada and more. Tim joins Ishan to unpack the leadership habits, human moments and hard-won lessons behind a remarkable 28-year journey.&nbsp;
For a copy of Ishan&rsquo;s book, Unlock, please visit:&nbsp; <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a>&nbsp;
More About Ishan Galapathy and to access his &lsquo;Chaos to Excellence&rsquo; White Paper:&nbsp; <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>&nbsp;

Ep88 Leadership excellence: conversations, connection & culture – Tim Morgan

A strange noise in a car that vanishes at the mechanic becomes the spark for a powerful business lesson: listening matters. Ishan explores what we can learn from mechanics who hear problems before they break, pilots who inspect aircraft for subtle warning signs, and leaders who tune into their organisations. 

There are three critical ways to listen to a business: to your assets, your people, and your operating rhythm. From daily equipment checks and frontline feedback to weekly, monthly, and quarterly reviews, listening creates early warnings instead of costly failures. 

Drawing on Oscar Trimboli’s work and the Chinese character Ting, we learn that listening is a full-spectrum skill – rooted in respect, presence, observation, focus, and empathy. Listen better, and performance follows. 

For a copy of Ishan’s book, Unlock, please visit: 
https://ishangalapathy.com/books/ 

More About Ishan Galapathy and to access his ‘Chaos to Excellence’ White Paper: 
https://ishangalapathy.com/ 

A strange noise in a car that vanishes at the mechanic becomes the spark for a powerful business lesson: listening matters. Ishan explores what we can learn from mechanics who hear problems before they break, pilots who inspect aircraft for subtle warning signs, and leaders who tune into their organisations.&nbsp;
There are three critical ways to listen to a business: to your assets, your people, and your operating rhythm. From daily equipment checks and frontline feedback to weekly, monthly, and quarterly reviews, listening creates early warnings instead of costly failures.&nbsp;
Drawing on Oscar Trimboli&rsquo;s work and the Chinese character Ting, we learn that listening is a full-spectrum skill &ndash; rooted in respect, presence, observation, focus, and empathy. Listen better, and performance follows.&nbsp;
For a copy of Ishan&rsquo;s book, Unlock, please visit:&nbsp; <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a>&nbsp;
More About Ishan Galapathy and to access his &lsquo;Chaos to Excellence&rsquo; White Paper:&nbsp; <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>&nbsp;

Ep83 Summer Series: Automation without discipline Is expensive chaos

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