Ishan Galapathy explores the importance of quantifying and sharing the financial impact of continuous improvement efforts to build a culture of excellence. Showcasing the team’s results often causes anxiety among senior leaders. Common fears include employees expecting monetary rewards, difficulty sustaining improvements, and challenges in demonstrating savings on the P&L.
Ishan addresses these concerns by advocating for simple, relatable methods to calculate and communicate savings, such as using clear KPIs and finance-approved formulas. He emphasises that celebrating these wins in tangible terms fosters a culture of excellence and inspires broader engagement.
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