Stuart Baak is a seasoned expert in operational excellence with over 30 years of experience in improving processes and leading teams across diverse industries. Currently focused on driving innovation and efficiency at Suntory Beverage & Food Oceania, Stuart has a proven track record of enhancing performance through pragmatic lean implementations and effective recognition strategies.

Stuart discusses the effectiveness of push vs. pull improvement systems and the importance of a balanced scorecard in maintaining a holistic view of operational performance. There’s a need, he says, for a pragmatic lean implementation, and the flexibility to achieve long-term goals while addressing immediate business needs. Stuart talks about the power of simple, sincere recognition in boosting team morale and engagement.

MORE ABOUT ISHAN GALAPATHY 
https://ishangalapathy.com/

Stuart Baak is a seasoned expert in operational excellence with over 30 years of experience in improving processes and leading teams across diverse industries. Currently focused on driving innovation and efficiency at Suntory Beverage &amp; Food Oceania, Stuart has a proven track record of enhancing performance through pragmatic lean implementations and effective recognition strategies.
Stuart discusses the effectiveness of push vs. pull improvement systems and the importance of a balanced scorecard in maintaining a holistic view of operational performance. There’s a need, he says, for a pragmatic lean implementation, and the flexibility to achieve long-term goals while addressing immediate business needs. Stuart talks about the power of simple, sincere recognition in boosting team morale and engagement.
MORE ABOUT ISHAN GALAPATHY  <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

If you're immersed in the world of manufacturing or supply chain management, you've likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations?

With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people.

Ishan shares insights and techniques honed from years of working with teams and leaders, helping them unleash their hidden potential and achieve remarkable results. Whether it's uncovering hidden capacity or fostering a culture of continuous improvement, he explores practical strategies for unlocking excellence in your workplace.

https://ishangalapathy.com/

If you're immersed in the world of manufacturing or supply chain management, you've likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations?
With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people.
Ishan shares insights and techniques honed from years of working with teams and leaders, helping them unleash their hidden potential and achieve remarkable results. Whether it's uncovering hidden capacity or fostering a culture of continuous improvement, he explores practical strategies for unlocking excellence in your workplace.
<a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

Excellence Unlocked delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people

Excellence Unlocked

Ep16 How simple acknowledgement boosts team morale — Stuart Baak

For Ishan, 2024 has been a whirlwind year of travel and reflection, with extensive travel domestically and overseas. These journeys have allowed him valuable time for journaling and contemplation. As the year ends, he’s observed three key trends among the organisations he’s worked with.

1. Goals exceed capabilities: Teams often aim high but lack the systems to achieve their aspirations, leading to burnout. Improving daily routines and huddles can ease this burden.

2. Problem-solving struggles: Organisations focus too much on tools rather than engaging people meaningfully in the process.

3. High urgency, low agency: Prioritising fewer, well-supported initiatives yields better results.

Let’s reflect on these trends and strategise for 2025. Stay safe over the holiday season!

To purchase a copy of Ishan’s book, Unlock: 
https://ishangalapathy.com/books/

MORE ABOUT ISHAN GALAPATHY 
https://ishangalapathy.com/

For Ishan, 2024 has been a whirlwind year of travel and reflection, with extensive travel domestically and overseas. These journeys have allowed him valuable time for journaling and contemplation. As the year ends, he&rsquo;s observed three key trends among the organisations he&rsquo;s worked with.
1. Goals exceed capabilities: Teams often aim high but lack the systems to achieve their aspirations, leading to burnout. Improving daily routines and huddles can ease this burden.
2. Problem-solving struggles: Organisations focus too much on tools rather than engaging people meaningfully in the process.
3. High urgency, low agency: Prioritising fewer, well-supported initiatives yields better results.
Let&rsquo;s reflect on these trends and strategise for 2025. Stay safe over the holiday season!
To purchase a copy of Ishan&rsquo;s book, Unlock: <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a>
MORE ABOUT ISHAN GALAPATHY <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

Ep29 Reflections on 2024: 3 Key Trends

Identifying and solving the right problems can unlock excellence in business. Using a quadrant matrix, Ishan Galapathy categorises problems based on when they occur (proactive vs. reactive) and who solves them (expert vs. team).

Ishan illustrates the four types of problems: chaotic, sporadic, specific, and systemic. While chaotic and sporadic problems are reactive, specific and systemic problems are proactive. Emphasising the importance of tackling systemic issues with cross-functional teams, Ishan explains how this approach enhances profitability, team engagement, and overall productivity.

To purchase a copy of Ishan’s book, Unlock: 
https://ishangalapathy.com/books/

MORE ABOUT ISHAN GALAPATHY 
https://ishangalapathy.com/

Identifying and solving the right problems can unlock excellence in business. Using a quadrant matrix, Ishan Galapathy categorises problems based on when they occur (proactive vs. reactive) and who solves them (expert vs. team).
Ishan illustrates the four types of problems: chaotic, sporadic, specific, and systemic. While chaotic and sporadic problems are reactive, specific and systemic problems are proactive. Emphasising the importance of tackling systemic issues with cross-functional teams, Ishan explains how this approach enhances profitability, team engagement, and overall productivity.
To purchase a copy of Ishan&rsquo;s book, Unlock: <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a>
MORE ABOUT ISHAN GALAPATHY <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

Ep28 Fixing what matters: four types of problems explained

Ishan Galapathy explores the three core methodologies of continuous improvement: Lean Manufacturing, Six Sigma, and Total Productive Maintenance (TPM). He delves into their origins, key principles, and practical applications, highlighting how each approach contributes to improving productivity and reducing waste. Ishan explains Lean’s focus on eliminating non-value-added tasks, Six Sigma’s structured problem-solving framework, and TPM’s emphasis on machine reliability. By blending these philosophies, Ishan emphasises the importance of tailoring strategies to fit organisational needs and cultures, ensuring continuous improvement. The ultimate goal? Unlocking excellence by striving to do better every day.

To purchase a copy of Ishan’s book, Unlock: 
https://ishangalapathy.com/books/

MORE ABOUT ISHAN GALAPATHY 
https://ishangalapathy.com/

Ishan Galapathy explores the three core methodologies of continuous improvement: Lean Manufacturing, Six Sigma, and Total Productive Maintenance (TPM). He delves into their origins, key principles, and practical applications, highlighting how each approach contributes to improving productivity and reducing waste. Ishan explains Lean’s focus on eliminating non-value-added tasks, Six Sigma’s structured problem-solving framework, and TPM’s emphasis on machine reliability. By blending these philosophies, Ishan emphasises the importance of tailoring strategies to fit organisational needs and cultures, ensuring continuous improvement. The ultimate goal? Unlocking excellence by striving to do better every day.
To purchase a copy of Ishan’s book, Unlock: <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a> 
MORE ABOUT ISHAN GALAPATHY <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

Ep16 How simple acknowledgement boosts team morale — Stuart Baak

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