Stuart Baak is a seasoned expert in operational excellence with over 30 years of experience in improving processes and leading teams across diverse industries. Currently focused on driving innovation and efficiency at Suntory Beverage & Food Oceania, Stuart has a proven track record of enhancing performance through pragmatic lean implementations and effective recognition strategies.

Stuart discusses the effectiveness of push vs. pull improvement systems and the importance of a balanced scorecard in maintaining a holistic view of operational performance. There’s a need, he says, for a pragmatic lean implementation, and the flexibility to achieve long-term goals while addressing immediate business needs. Stuart talks about the power of simple, sincere recognition in boosting team morale and engagement.

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