Leadership in supply chain is ultimately about creating agility, sustaining improvement, and making courageous decisions that protect long-term performance – and personal priorities. Ishan is joined by Cedric Lemetta, former Chief Operating Officer of L’Oréal Australia & New Zealand, to explore what operational excellence looks like at scale. 

Cedric shares the realities of managing a highly complex, import-led supply chain across Australia and New Zealand, including multi-site distribution, channel diversity, and long lead times. Drawing on senior roles with Unilever and Johnson & Johnson, he discusses technology adoption, change management, and the people dynamics that determine whether transformation succeeds. The conversation also covers work-life boundaries, Australia’s unique logistics challenges, and practical leadership lessons for emerging and experienced supply chain professionals. 

For a copy of Ishan’s book, Unlock, please visit: 
https://ishangalapathy.com/books/ 

More About Ishan Galapathy and to access his ‘Chaos to Excellence’ White Paper: 
https://ishangalapathy.com/ 

Leadership in supply chain is ultimately about creating agility, sustaining improvement, and making courageous decisions that protect long-term performance &ndash; and personal priorities. Ishan is joined by Cedric Lemetta, former Chief Operating Officer of L&rsquo;Or&eacute;al Australia &amp; New Zealand, to explore what operational excellence looks like at scale.&nbsp;
Cedric shares the realities of managing a highly complex, import-led supply chain across Australia and New Zealand, including multi-site distribution, channel diversity, and long lead times. Drawing on senior roles with Unilever and Johnson &amp; Johnson, he discusses technology adoption, change management, and the people dynamics that determine whether transformation succeeds. The conversation also covers work-life boundaries, Australia&rsquo;s unique logistics challenges, and practical leadership lessons for emerging and experienced supply chain professionals.&nbsp;
For a copy of Ishan&rsquo;s book, Unlock, please visit:&nbsp; <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a>&nbsp;
More About Ishan Galapathy and to access his &lsquo;Chaos to Excellence&rsquo; White Paper:&nbsp; <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>&nbsp;

If you're immersed in the world of manufacturing or supply chain management, you've likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations?

With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people.

Ishan shares insights and techniques honed from years of working with teams and leaders, helping them unleash their hidden potential and achieve remarkable results. Whether it's uncovering hidden capacity or fostering a culture of continuous improvement, he explores practical strategies for unlocking excellence in your workplace.

https://ishangalapathy.com/

If you're immersed in the world of manufacturing or supply chain management, you've likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations?
With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people.
Ishan shares insights and techniques honed from years of working with teams and leaders, helping them unleash their hidden potential and achieve remarkable results. Whether it's uncovering hidden capacity or fostering a culture of continuous improvement, he explores practical strategies for unlocking excellence in your workplace.
<a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

Excellence Unlocked delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people

Excellence Unlocked

Ep91 From Complexity to Clarity: Leading High-Performance Supply Chains – Cedric Lemetter

In this special 100th episode the spotlight is on Ishan Galapathy himself. From engineering student in Sydney to global operational excellence leader, consultant, author and speaker, Ishan’s story is built around one central idea: businesses already have more potential than they realise. The challenge is learning how to unlock it. 

Ishan shares the career and life transitions that shaped his thinking, from manufacturing roles at Arnott’s and Kellogg to building his own consulting practice. His work now helps companies simplify productivity, engage frontline teams and solve the problems that matter most. 

At the heart of his approach is a belief that leaders do not need more tools, templates or shiny technology. They need to involve their people properly, especially the quiet “fence sitters” who often hold the answers. This is a personal, practical and revealing look at the person behind the ideas. 

For a copy of Ishan’s book, Unlock, please visit: 
https://ishangalapathy.com/books/ 

More About Ishan Galapathy and to access his ‘Chaos to Excellence’ White Paper: 
https://ishangalapathy.com/ 

In this special 100th episode the spotlight is on Ishan Galapathy himself. From engineering student in Sydney to global operational excellence leader, consultant, author and speaker, Ishan&rsquo;s story is built around one central idea: businesses already have more potential than they realise. The challenge is learning how to unlock it.&nbsp;
Ishan shares the career and life transitions that shaped his thinking, from manufacturing roles at Arnott&rsquo;s and Kellogg to building his own consulting practice. His work now helps companies simplify productivity, engage frontline teams and solve the problems that matter most.&nbsp;
At the heart of his approach is a belief that leaders do not need more tools, templates or shiny technology. They need to involve their people properly, especially the quiet &ldquo;fence sitters&rdquo; who often hold the answers. This is a personal, practical and revealing look at the person behind the ideas.&nbsp;
For a copy of Ishan&rsquo;s book, Unlock, please visit:&nbsp; <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a>&nbsp;
More About Ishan Galapathy and to access his &lsquo;Chaos to Excellence&rsquo; White Paper:&nbsp; <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>&nbsp;

Ep100 Special birthday episode: Ishan’s Journey and his Unlock Philosophy

Redundancies are rising, but something more fundamental is being cut. Continuous improvement teams, once relied on to drive efficiency and long-term performance, are being removed under short-term financial pressure. It can feel decisive, even necessary, yet it risks weakening the very engine that helps a business improve.

The thinking behind these decisions is often flawed, confusing cost cutting with cost reduction, dismissing recovery as failure, and mistaking chaos for unreadiness. Add siloed thinking around operations and a rush to move too fast, and the illusion of control quickly replaces real progress. The outcome is a smaller business, not a stronger one, and the loss only becomes clear when the gains stop.

For a copy of Ishan’s book, Unlock, please visit: 
https://ishangalapathy.com/books/ 

More About Ishan Galapathy and to access his ‘Chaos to Excellence’ White Paper: 
https://ishangalapathy.com/ 

Redundancies are rising, but something more fundamental is being cut. Continuous improvement teams, once relied on to drive efficiency and long-term performance, are being removed under short-term financial pressure. It can feel decisive, even necessary, yet it risks weakening the very engine that helps a business improve.
The thinking behind these decisions is often flawed, confusing cost cutting with cost reduction, dismissing recovery as failure, and mistaking chaos for unreadiness. Add siloed thinking around operations and a rush to move too fast, and the illusion of control quickly replaces real progress. The outcome is a smaller business, not a stronger one, and the loss only becomes clear when the gains stop.
For a copy of Ishan&rsquo;s book, Unlock, please visit: <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a>&nbsp;
More About Ishan Galapathy and to access his &lsquo;Chaos to Excellence&rsquo; White Paper: <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>&nbsp;

Ep99 When Cutting Costs Starts Cutting Capability

A quiet Sri Lankan kitchen reveals a powerful lesson in leadership. Three simple tasks uncover what many organisations still miss. Cut a pineapple and you learn the discipline of using resources wisely, not wasteful, not careless, just right. Build a fire and you discover that real progress starts small, with preparation, not grand plans. 

Cook a delicate coconut curry and you confront the truth about execution, where success depends on constant attention. These are not cooking lessons. They are the foundations of operational excellence. Thrift, planning, execution. Long before strategy frameworks, people understood this. The question is whether we still do today. 

For a copy of Ishan’s book, Unlock, please visit: 
https://ishangalapathy.com/books/ 

More About Ishan Galapathy and to access his ‘Chaos to Excellence’ White Paper: 
https://ishangalapathy.com/ 

A quiet Sri Lankan kitchen reveals a powerful lesson in leadership. Three simple tasks uncover what many organisations still miss. Cut a pineapple and you learn the discipline of using resources wisely, not wasteful, not careless, just right. Build a fire and you discover that real progress starts small, with preparation, not grand plans.&nbsp;
Cook a delicate coconut curry and you confront the truth about execution, where success depends on constant attention. These are not cooking lessons. They are the foundations of operational excellence. Thrift, planning, execution. Long before strategy frameworks, people understood this. The question is whether we still do today.&nbsp;
For a copy of Ishan&rsquo;s book, Unlock, please visit:&nbsp; <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a>&nbsp;
More About Ishan Galapathy and to access his &lsquo;Chaos to Excellence&rsquo; White Paper:&nbsp; <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>&nbsp;

Ep91 From Complexity to Clarity: Leading High-Performance Supply Chains – Cedric Lemetter

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