Celebrating 125 years of service to grocery retailers, California Grocers Association is recognised as a leading resource in government and industry relations for grocery retail. Grocery stores are a huge part of our communities and can easily be impacted by legislative changes every year.

In the latest episode of Digital Grocer, hosts Sylvain Perrier and Mark Fairhurst are joined by Doug Scholz, Senior Vice-President and Chief Operating Officer at California Grocers Association. Advocating for a state with over 39 million people, California Grocers Association works at the state level to actively engage elected officials. Our trio discusses the scope of new laws impacting grocery retail every year and how California Grocers Association is at the forefront of taking action to support grocery businesses, especially smaller retailers who are unlikely to have their voices heard by state legislators.

Tune in to the full episode now! And don’t miss Sylvain and Mark in Palm Springs for the California Grocers Association Strategic Conference from September 24-26, 2023.

Learn more at https://digitalgrocer.com/

Listen on Apple - https://podcasts.apple.com/ca/podcast/digital-grocer-podcast/id1385167503

Listen on Spotify - https://open.spotify.com/show/0F69PEWiu0WbHiHpoJnOZu

Listen on iHeart - https://www.iheart.com/podcast/1300-digital-grocer-podcast-84279013/

Celebrating 125 years of service to grocery retailers, California Grocers Association is recognised as a leading resource in government and industry relations for grocery retail. Grocery stores are a huge part of our communities and can easily be impacted by legislative changes every year.
In the latest episode of Digital Grocer, hosts Sylvain Perrier and Mark Fairhurst are joined by <a href="https://www.linkedin.com/in/doug-scholz-9b13a22/">Doug Scholz</a>, Senior Vice-President and Chief Operating Officer at California Grocers Association. Advocating for a state with over 39 million people, <a href="https://www.cagrocers.com">California Grocers Association</a> works at the state level to actively engage elected officials. Our trio discusses the scope of new laws impacting grocery retail every year and how California Grocers Association is at the forefront of taking action to support grocery businesses, especially smaller retailers who are unlikely to have their voices heard by state legislators.
Tune in to the full episode now! And don’t miss Sylvain and Mark in Palm Springs for the <a href="https://www.cagrocers.com/events/cga-strategic-conference/">California Grocers Association Strategic Conference</a> from September 24-26, 2023.
Learn more at <a href="https://digitalgrocer.com/">https://digitalgrocer.com/</a>
Listen on Apple - <a href="https://podcasts.apple.com/ca/podcast/digital-grocer-podcast/id1385167503">https://podcasts.apple.com/ca/podcast/digital-grocer-podcast/id1385167503</a>
Listen on Spotify - <a href="https://open.spotify.com/show/0F69PEWiu0WbHiHpoJnOZu">https://open.spotify.com/show/0F69PEWiu0WbHiHpoJnOZu</a>
Listen on iHeart - <a href="https://www.iheart.com/podcast/1300-digital-grocer-podcast-84279013/">https://www.iheart.com/podcast/1300-digital-grocer-podcast-84279013/</a>

The Latest in Grocery Industry Laws: Insights from California Grocers Association

Digital Grocer hosts Sylvain Perrier and Mark Fairhurst are back for season 6!

In this first show of the season, the duo discusses the latest research findings from Mercatus’ grocery eCommerce forecast, published in partnership with Brick Meets Click. They reveal how the grocery eCommerce forecast will impact grocery retailers’ ability to retain customer loyalty.

The show features Joel Percy, Regional Director at Eagle Eye, and formerly Director of Loyalty Marketing at Loblaw Companies Limited, who shares his thoughts on key elements defining grocery retail loyalty today. Throughout the segment, Sylvain and Joel discuss how retailers can bring value to their customers through Eagle Eye’s promotional platform, personalizing the customer experience to meet modern shoppers’ expectations, and the factors that retailers should consider when looking for a promotional platform.

Learn more at https://digitalgrocer.com/

Listen on Apple - https://podcasts.apple.com/ca/podcast/digital-grocer-podcast/id1385167503

Listen on Spotify - https://open.spotify.com/show/0F69PEWiu0WbHiHpoJnOZu

Listen on iHeart - https://www.iheart.com/podcast/1300-digital-grocer-podcast-84279013/

Digital Grocer hosts Sylvain Perrier and Mark Fairhurst are back for season 6!
In this first show of the season, the duo discusses the latest research findings from Mercatus’ <a href="https://www.mercatus.com/resources/egrocery-strategy/us-egrocery-sales-5-year-forecast-january-2023/">grocery eCommerce forecast</a>, published in partnership with Brick Meets Click. They reveal how the grocery eCommerce forecast will impact grocery retailers’ ability to retain customer loyalty.
The show features <a href="https://www.linkedin.com/in/joel-percy-5bbb8213/">Joel Percy</a>, Regional Director at <a href="https://www.eagleeye.com">Eagle Eye</a>, and formerly Director of Loyalty Marketing at Loblaw Companies Limited, who shares his thoughts on key elements defining grocery retail loyalty today. Throughout the segment, Sylvain and Joel discuss how retailers can bring value to their customers through Eagle Eye’s promotional platform, personalizing the customer experience to meet modern shoppers’ expectations, and the factors that retailers should consider when looking for a promotional platform.
Learn more at <a href="https://digitalgrocer.com/">https://digitalgrocer.com/</a>
Listen on Apple - <a href="https://podcasts.apple.com/ca/podcast/digital-grocer-podcast/id1385167503">https://podcasts.apple.com/ca/podcast/digital-grocer-podcast/id1385167503</a>
Listen on Spotify - <a href="https://open.spotify.com/show/0F69PEWiu0WbHiHpoJnOZu">https://open.spotify.com/show/0F69PEWiu0WbHiHpoJnOZu</a>
Listen on iHeart - <a href="https://www.iheart.com/podcast/1300-digital-grocer-podcast-84279013/">https://www.iheart.com/podcast/1300-digital-grocer-podcast-84279013/</a>

Predictions for Grocery Retail in 2023 and How Retailers Can Drive Loyalty

The beards are back with Between2Beards tales from the road.

This time Sylvain Perrier and Mark Fairhurst are on the west coast and travelled out to Coquitlam, BC to visit a brand new Save-On-Foods location that recently opened September 1 2022. Come along as they check out the new grocery store design and layout, and the 16,000 sqft on site MFC that will fulfill online orders come November 2022. (Thanks to Jamie and the store staff for a great tour!)

The Digital Grocer hosts compare this store model to ones they’ve seen in the US, and how they think hybrid store and MFCs models could be the future of regional grocery.

The beards are back with Between2Beards tales from the road.
This time Sylvain Perrier and Mark Fairhurst are on the west coast and travelled out to Coquitlam, BC to visit a brand new Save-On-Foods location that recently opened September 1 2022. Come along as they check out the new grocery store design and layout, and the 16,000 sqft on site MFC that will fulfill online orders come November 2022. (Thanks to Jamie and the store staff for a great tour!)
The Digital Grocer hosts compare this store model to ones they’ve seen in the US, and how they think hybrid store and MFCs models could be the future of regional grocery.

Between2Beards: New grocery store models with MFCs are helping regional grocers serve in store and online

Coming off a 3 part series exploring recent macro economic grocery trends, hosts Sylvain Perrier and Mark Fairhurst, are joined by Michael Davidson, President and CEO, Buehler's Fresh Foods. 

On this podcast episode, Sylvain, Mike and Mark discuss how regional retailers are handling the changes in the grocery industry, while competing against larger, national grocery retailers and mass merchandisers.

Some of the key topics covered include: what regional retailers are doing to minimize the inflation impact on customers, how grocers are dealing with labor shortages, the shifting consumer preferences with the grocery industry due to inflation, the current economic climate and how retailers might adjust their plans for 2023. Further the trio discuss the possibility of a recession in 2023 and the major challenges needing to be overcome by grocers. Finally, they end the episode with a great segment on what grocery retailers do to encourage consumers to stay loyal in the current economic environment.

The conversation is informative and provides insights into how regional grocers are responding to challenges like inflation and possible recession.  So, listen in now!

Learn more at https://digitalgrocer.com/

Listen on Apple - https://podcasts.apple.com/ca/podcast/digital-grocer-podcast/id1385167503

Listen on Spotify - https://open.spotify.com/show/0F69PEWiu0WbHiHpoJnOZu

Listen on iHeart - https://www.iheart.com/podcast/1300-digital-grocer-podcast-84279013/

Coming off a 3 part series exploring recent macro economic grocery trends, hosts Sylvain Perrier and Mark Fairhurst, are joined by Michael Davidson, President and CEO, Buehler's Fresh Foods. 
On this podcast episode, Sylvain, Mike and Mark discuss how regional retailers are handling the changes in the grocery industry, while competing against larger, national grocery retailers and mass merchandisers.
Some of the key topics covered include: what regional retailers are doing to minimize the inflation impact on customers, how grocers are dealing with labor shortages, the shifting consumer preferences with the grocery industry due to inflation, the current economic climate and how retailers might adjust their plans for 2023. Further the trio discuss the possibility of a recession in 2023 and the major challenges needing to be overcome by grocers. Finally, they end the episode with a great segment on what grocery retailers do to encourage consumers to stay loyal in the current economic environment.
The conversation is informative and provides insights into how regional grocers are responding to challenges like inflation and possible recession.  So, listen in now!
Learn more at <a href="https://digitalgrocer.com/">https://digitalgrocer.com/</a>
Listen on Apple - <a href="https://podcasts.apple.com/ca/podcast/digital-grocer-podcast/id1385167503">https://podcasts.apple.com/ca/podcast/digital-grocer-podcast/id1385167503</a>
Listen on Spotify - <a href="https://open.spotify.com/show/0F69PEWiu0WbHiHpoJnOZu">https://open.spotify.com/show/0F69PEWiu0WbHiHpoJnOZu</a>
Listen on iHeart - <a href="https://www.iheart.com/podcast/1300-digital-grocer-podcast-84279013/">https://www.iheart.com/podcast/1300-digital-grocer-podcast-84279013/</a>

Grocery Industry Challenges: How regional grocers can respond

Welcome to part 3 in a three part Digital Grocer podcast series discussing the macro economic trends influencing the grocery industry. 

In part 1, Mark and Sylvain were joined by Zac Wilson, Director of eCommerce at Raley's Supermarkets to discuss geopolitical challenges, rising interest rates, and how the pandemic has evolved consumer expectations.

In part 2, they were joined by John Lucot, retired President and COO of Giant Eagle, where they discussed grocery inflation, the impacts on retailers and how to respond.

In this episode, Sylvain and Mark are joined by Claire Fan, an economist from the office of the CEO of Royal Bank of Canada to discuss the discuss the Canadian and U.S. economy and how current events are  affecting grocery consumers, as well as what is happening from a geo-political perspective and how that will impact the economy and grocers in general.

Some of the interesting and valuable topics covered in this episode include: current macro state and trends with the Canadian and U.S. economy, how inflation is surging globally and what that means for grocers, how consumers are responding to the economic situation and the impact on consumer spending, strategies that grocery retailers are implementing to combat inflation and economic challenges, how the Russia and Ukraine war will impact North American consumers. And finally, what grocers should expect from the economy going into 2023, and advice for business leaders and how they can respond and adjust their plans for the future.

This episode provides valuable insights for anyone interested in learning more about the current state of the economy and its impact on the grocery industry. So, listen in now!

Learn more at https://digitalgrocer.com/

Listen on Apple - https://podcasts.apple.com/ca/podcast/digital-grocer-podcast/id1385167503

Listen on Spotify - https://open.spotify.com/show/0F69PEWiu0WbHiHpoJnOZu

Listen on iHeart - https://www.iheart.com/podcast/1300-digital-grocer-podcast-84279013/

Welcome to part 3 in a three part Digital Grocer podcast series discussing the macro economic trends influencing the grocery industry. 
In part 1, Mark and Sylvain were joined by Zac Wilson, Director of eCommerce at Raley's Supermarkets to discuss geopolitical challenges, rising interest rates, and how the pandemic has evolved consumer expectations.
In part 2, they were joined by John Lucot, retired President and COO of Giant Eagle, where they discussed grocery inflation, the impacts on retailers and how to respond.
In this episode, Sylvain and Mark are joined by Claire Fan, an economist from the office of the CEO of Royal Bank of Canada to discuss the discuss the Canadian and U.S. economy and how current events are  affecting grocery consumers, as well as what is happening from a geo-political perspective and how that will impact the economy and grocers in general.
Some of the interesting and valuable topics covered in this episode include: current macro state and trends with the Canadian and U.S. economy, how inflation is surging globally and what that means for grocers, how consumers are responding to the economic situation and the impact on consumer spending, strategies that grocery retailers are implementing to combat inflation and economic challenges, how the Russia and Ukraine war will impact North American consumers. And finally, what grocers should expect from the economy going into 2023, and advice for business leaders and how they can respond and adjust their plans for the future.
This episode provides valuable insights for anyone interested in learning more about the current state of the economy and its impact on the grocery industry. So, listen in now!
Learn more at https://digitalgrocer.com/
Listen on Apple - <a href="https://podcasts.apple.com/ca/podcast/digital-grocer-podcast/id1385167503">https://podcasts.apple.com/ca/podcast/digital-grocer-podcast/id1385167503</a>
Listen on Spotify - <a href="https://open.spotify.com/show/0F69PEWiu0WbHiHpoJnOZu">https://open.spotify.com/show/0F69PEWiu0WbHiHpoJnOZu</a>
Listen on iHeart - <a href="https://www.iheart.com/podcast/1300-digital-grocer-podcast-84279013/">https://www.iheart.com/podcast/1300-digital-grocer-podcast-84279013/</a>

Grocery Retail Economic Trends to Prepare for in 2023

Today, we are diving deep into Part 2 of a 3 part series where expert grocery ecommerce hosts, Sylvain Perrier and Mark Fairhurst, discuss the effects of grocery inflation on retailers and what is happening behind the scenes in terms of merchandising and operations.  

In Part 1: Grocery eCommerce: Post-pandemic insights and strategy, the hosts were joined by Zac Wilson, the Director of eCommerce at Raley's Supermarkets, where they discussed what has occurred coming out of the Pandemic, how Rayley’s responded, the early impacts of inflation and how it is effecting ecommerce, and how that has affected grocery delivery and pickup. 

In this episode, Sylvain and Mark are joined by John Lucot, retired President and Chief Operating Officer of Giant Eagle where the conversation centers around how can retailers respond to grocery inflation, how CPG expectations and consumer behaviors are changing due to inflation, whether or not inflation benefits grocery retailers, and how retailers should prepare to go from inflation to potential recession. The episode details strong advice for grocery retailers today that are dealing with the current market circumstances.

This is a must-listen episode for anyone operating a grocery business. 

Learn more at https://digitalgrocer.com/

Listen on Apple - https://podcasts.apple.com/ca/podcast/digital-grocer-podcast/id1385167503

Listen on Spotify - https://open.spotify.com/show/0F69PEWiu0WbHiHpoJnOZu

Listen on iHeart - https://www.iheart.com/podcast/1300-digital-grocer-podcast-84279013/

Today, we are diving deep into Part 2 of a 3 part series where expert grocery ecommerce hosts, Sylvain Perrier and Mark Fairhurst, discuss the effects of grocery inflation on retailers and what is happening behind the scenes in terms of merchandising and operations.  
In Part 1: Grocery eCommerce: Post-pandemic insights and strategy, the hosts were joined by Zac Wilson, the Director of eCommerce at Raley's Supermarkets, where they discussed what has occurred coming out of the Pandemic, how Rayley’s responded, the early impacts of inflation and how it is effecting ecommerce, and how that has affected grocery delivery and pickup. 
In this episode, Sylvain and Mark are joined by John Lucot, retired President and Chief Operating Officer of Giant Eagle where the conversation centers around how can retailers respond to grocery inflation, how CPG expectations and consumer behaviors are changing due to inflation, whether or not inflation benefits grocery retailers, and how retailers should prepare to go from inflation to potential recession. The episode details strong advice for grocery retailers today that are dealing with the current market circumstances.
This is a must-listen episode for anyone operating a grocery business. 
Learn more at https://digitalgrocer.com/
Listen on Apple - https://podcasts.apple.com/ca/podcast/digital-grocer-podcast/id1385167503
Listen on Spotify - https://open.spotify.com/show/0F69PEWiu0WbHiHpoJnOZu
Listen on iHeart - https://www.iheart.com/podcast/1300-digital-grocer-podcast-84279013/

The Impact of Grocery Inflation on Retailers

Grocery eCommerce: Post-pandemic insights and strategy with Zac Wilson, Raley's Supermarkets

Mark and Sylvain are joined by Zac Wilson, Director of eCommerce at Raley's Supermarkets. Throughout the episode, they discuss: Geopolitical challenges, the Federal reserve raising the interest rates, the shift in how the pandemic has evolved how consumers experience and interact with grocery ecommerce, changing consumer expectations and demand in post-pandemic environment, how inflation has impacted basket sizes, and overall changes in customer grocery fulfillment preferences. 

Grocery eCommerce: Post-pandemic insights and strategy with Zac Wilson, Raley's Supermarkets
Mark and Sylvain are joined by <a href="https://www.linkedin.com/in/zac-wilson-369021102/">Zac Wilson</a>, Director of eCommerce at Raley's Supermarkets. Throughout the episode, they discuss: Geopolitical challenges, the Federal reserve raising the interest rates, the shift in how the pandemic has evolved how consumers experience and interact with grocery ecommerce, changing consumer expectations and demand in post-pandemic environment, how inflation has impacted basket sizes, and overall changes in customer grocery fulfillment preferences.

Grocery eCommerce: Post-pandemic insights and strategy with Zac Wilson, Raley's Supermarkets

In this episode of the Digital Grocer, Instacart’s IPO is on the table and there is much speculation as to its strategy and who would consider acquiring the grocery delivery platform.

This week’s guest is Rick Watson of the Watson Weekly podcast and also CEO and Founder of RMW Commerce Consulting. Instacart’s current position in the grocery retail space, its platform strategy, company valuation, and potential IPO scenarios are discussed. The headwinds that Instacart must overcome, such as high costs, competition from Amazon, and the need to invest in new technologies, are analyzed. Instacart’s competitive advantage, key partnerships, and growth plans are also discussed. Instacart’s IPO will be a major test for the company and will likely have a significant impact on the grocery industry.

In this episode of the Digital Grocer, Instacart&rsquo;s IPO is on the table and there is much speculation as to its strategy and who would consider acquiring the grocery delivery platform.
This week&rsquo;s guest is <a href="https://www.linkedin.com/in/rickwatsonecommerce">Rick Watson</a> of the <a href="https://www.rmwcommerce.com/watsonweekly">Watson Weekly podcast</a> and also CEO and Founder of <a href="https://www.rmwcommerce.com">RMW Commerce Consulting</a>. Instacart&rsquo;s current position in the grocery retail space, its platform strategy, company valuation, and potential IPO scenarios are discussed. The headwinds that Instacart must overcome, such as high costs, competition from Amazon, and the need to invest in new technologies, are analyzed. Instacart&rsquo;s competitive advantage, key partnerships, and growth plans are also discussed. Instacart&rsquo;s IPO will be a major test for the company and will likely have a significant impact on the grocery industry.

Instacart IPO: Why now and what is in store?

Instacart is an online grocery platform that many people have been wondering about when it comes to the company’s long-awaited IPO, and what this will mean to the industry. Hear why we know the IPO is around the corner, despite what Instacart has said recently.

In this latest episode of the Digital Grocer podcast, Sylvain Perrier and Mark Fairhurst discuss some first-hand information they have about Instacart’s upcoming filing.

Online grocery sales numbers for March 2022, as well as latest insights into consumer preferences also are discussed. Online delivery has definitely gained a larger share of the eGrocery market due to convenience being the key driver behind consumers’ growing adoption of this channel but how long will this last?

Instacart is an online grocery platform that many people have been wondering about when it comes to the company&rsquo;s long-awaited IPO, and what this will mean to the industry. Hear why we know the IPO is around the corner,&nbsp;<a href="https://www.pymnts.com/news/delivery/2022/instacart-ceo-plans-to-build-company-not-ipo/">despite what Instacart has said recently.</a>
In this latest episode of the Digital Grocer podcast, Sylvain Perrier and Mark Fairhurst discuss some first-hand information they have about Instacart&rsquo;s upcoming filing.
Online grocery sales numbers for March 2022, as well as latest insights into consumer preferences also are discussed. Online delivery has definitely gained a larger share of the eGrocery market due to convenience being the key driver behind consumers&rsquo; growing adoption of this channel but how long will this last?

Between2Beards: Instacart platform, is IPO around the corner?

Sylvain Perrier and Mark Fairhurst are back for Season 5 of Digital Grocer! In Episode 1, David Bishop joins them as they all become secret shoppers and explore how Amazon Fresh uses convenience as a key selling point. While reviewing several store experiences, the team examines the grab-and go technology and how Amazon prices its products in-store versus online. Lastly, the they talk in depth about the Amazon Fresh strategy to build up their grocery retail business by looking into what makes them stand-out against traditional food industry players. Don’t miss all of this and more in this first episode of the Digital Grocer podcast new season.

Sylvain Perrier and Mark Fairhurst are back for Season 5 of Digital Grocer! In Episode 1, David Bishop joins them as they all become secret shoppers and explore how Amazon Fresh uses convenience as a key selling point. While reviewing several store experiences, the team examines the grab-and go technology and how Amazon prices its products in-store versus online. Lastly, the they talk in depth about the Amazon Fresh strategy to build up their grocery retail business by looking into what makes them stand-out against traditional food industry players. Don&rsquo;t miss all of this and more in this first episode of the Digital Grocer podcast new season.

Dissecting the Amazon Fresh playbook

The Digital Grocer is a show dedicated to discussing digital commerce issues, insights, and tips for grocery retailers hosted by Sylvain Perrier and Mark Fairhurst.

The Digital Grocer is a show dedicated to discussing digital commerce issues, insights, and tips for grocery retailers hosted by <a href="https://www.linkedin.com/in/sylvainperrier/">Sylvain Perrier</a> and <a href="https://www.linkedin.com/in/markfairhurst/">Mark Fairhurst</a>.

Digital Grocer Podcast

Sylvain and Mark wrap up their 3 week West coast tour. After finishing up at NGA and Groceryshop, they made their way to Palm Springs, Los Angeles, Riverside California, and the San Francisco Airport Marriott where this episode was recorded. Our hosts touch on a few timely topics including:
The extremely tight labor market, the competition for talent and the upstream impact on critical components of the supply chain and the downstream impact on grocers’ ability to staff stores
Raley’s acquisition of Basha’s and the interesting blend of company cultures
Inmar’s acquisition of Aki Technologies and the rise of in-the-moment consumer targeting
Barclays follow-up report, Dissecting the Instacart Hangover, uncovers declining consumer satisfaction and loyalty to Instacart as delivery provider competition heats up grocers improve their first party channel experiences
Instacart’s CRO jumps ship and joins Walmart and what this could mean to regional grocers

Sylvain and Mark wrap up their 3 week West coast tour. After finishing up at NGA and Groceryshop, they made their way to Palm Springs, Los Angeles, Riverside California, and the San Francisco Airport Marriott where this episode was recorded. Our hosts touch on a few timely topics including:
<ul>
<li>The extremely tight labor market, the competition for talent and the upstream impact on critical components of the supply chain and the downstream impact on grocers&rsquo; ability to staff stores</li>
<li><a href="https://progressivegrocer.com/bashas-be-acquired-raleys">Raley&rsquo;s acquisition of Basha&rsquo;s</a> and the interesting blend of company cultures</li>
<li><a href="https://www.inmar.com/blog/press/inmar-intelligence-acquire-aki-technologies-expanding-its-retail-media-and-personalized">Inmar&rsquo;s acquisition of Aki Technologies</a> and the rise of in-the-moment consumer targeting</li>
<li>Barclays follow-up report, Dissecting the Instacart Hangover, uncovers declining consumer satisfaction and loyalty to Instacart as delivery provider competition heats up grocers improve their first party channel experiences</li>
<li><a href="https://adage.com/article/digital-marketing-ad-tech-news/walmart-hires-seth-dallaire-chief-revenue-officer/2370116">Instacart&rsquo;s CRO jumps ship and joins Walmart</a> and what this could mean to regional grocers</li>
</ul>

Between2Beards: Labor shortages, Inmar’s latest acquisition and Instacart dissatisfaction

Sylvain and Mark hit the road for the first time in 18 months. The first leg of their journey is Las Vegas attending Groceryshop Conference and Tradeshow as well as the National Grocers Association event. Listen in to hear their thoughts on the respective shows, attendance and what hot topics are being discussed on the show floors, up on stage and in one-on-one conversations with grocery retailers.

Sylvain and Mark hit the road for the first time in 18 months. The first leg of their journey is Las Vegas attending Groceryshop Conference and Tradeshow as well as the National Grocers Association event. Listen in to hear their thoughts on the respective shows, attendance and what hot topics are being discussed on the show floors, up on stage and in one-on-one conversations with grocery retailers.

Between2Beards: On the Road at Groceryshop and NGA 2021

This week on Between2Beards, Sylvain and Mark talk about Publicis Groupe, one of the largest marketing and communications companies in the world, announcing it will acquire CitrusAd, an Australian retail media company, and place it within the Epsilon data business. What are the implications for other retail media companies like Criteo, Quotient, Inmar and Instacart as they look to build their own digital advertising solutions? In the past few months, CitrusAd has announced that its technology will power new ad platforms launched by Target, Tesco, the British grocery giant, and the ecommerce fulfillment company GoPuff. CitrusAd is also partnered with Mercatus and powers CPG sponsored ad placements on the Mercatus grocery eCommerce platform for retailers like Weis Markets, Smart & Final and soon Stater Bros. Markets, among others.

This week on Between2Beards, Sylvain and Mark talk about Publicis Groupe, one of the largest marketing and communications companies in the world, announcing it will acquire CitrusAd, an Australian retail media company, and place it within the Epsilon data business. What are the implications for other retail media companies like Criteo, Quotient, Inmar and Instacart as they look to build their own digital advertising solutions? In the past few months, CitrusAd has announced that its technology will power new ad platforms launched by Target, Tesco, the British grocery giant, and the ecommerce fulfillment company GoPuff. CitrusAd is also partnered with Mercatus and powers CPG sponsored ad placements on the Mercatus grocery eCommerce platform for retailers like Weis Markets, Smart &amp; Final and soon Stater Bros. Markets, among others.

Between2Beards: What does Publicis Groupe buying CitrusAd mean for the grocery retail industry?

Sylvain and Mark kick off a new series called Between2Beards, where these two bearded leaders share insights on hot topics this week in grocery.

This week, it’s all about Instacart’s latest ex-Facebook hire, Fidji Simo. While Instacart is a dominant player in the grocery space, what does adding another ex-Facebook exec to their c-suite say about the direction their business is going? Tune-in to Between2Beards, a Digital Grocer show, to find out.

Sylvain and Mark kick off a new series called Between2Beards, where these two bearded leaders share insights on hot topics this week in grocery.
This week, it&rsquo;s all about Instacart&rsquo;s latest ex-Facebook hire, Fidji Simo. While Instacart is a dominant player in the grocery space, what does adding another ex-Facebook exec to their c-suite say about the direction their business is going? Tune-in to Between2Beards, a Digital Grocer show, to find out.

Between2Beards: What does Facebook have that Instacart needs?

We typically think of B2B referring business to business, but here on the Digital Grocer Podcast it’ll affectionately be referred to as Between2Beards. 

Listen to our new series Between2Beards, the grocery eCommerce news and opinions you won’t get anywhere else.

 

We typically think of B2B referring business to business, but here on the Digital Grocer Podcast it&rsquo;ll affectionately be referred to as Between2Beards.&nbsp;
Listen to our new series Between2Beards, the grocery eCommerce news and opinions you won&rsquo;t get anywhere else.
&nbsp;

Between2Beards

Groceryshop 2019: Straight from the Mercatus booth -part 1.

Groceryshop 2019: Straight from the Mercatus booth -part 1.

Groceryshop 2019: Straight from the Mercatus booth - part 1

Groceryshop 2019: Straight from the Mercatus booth - part 2.

Groceryshop 2019: Straight from the Mercatus booth - part 2.

Groceryshop 2019: Straight from the Mercatus booth - part 2

Marker 01

Marker 02

Marker 03

Marker 04

pre-roll

Groceryshop 2019: Interview with Bernardine Wu, CEO of FitforCommerce.

Groceryshop 2019: Interview with Bernardine Wu, CEO of FitforCommerce

Wrap-up roundtable with Jeff Baskin of Radius Networks, and Jack Record of ShopperKit.

Groceryshop 2019: Wrap-up roundtable with Jeff Baskin of Radius Networks, and Jack Record of ShopperKit

The Mercatus team was on site at GroceryShop 2019, recording live with experts in the grocery industry from the show floor.

The Mercatus team was on site at GroceryShop 2019, recording live with experts in the grocery industry from the show floor.

GroceryShop 2019

In our last episode recorded at NRF 2020, the team discusses major themes and takeaways from the conference. Two key topics were:


the impact of grocery eCommerce on health and wellness, and


how to identify a technology solution that will bring value to a grocery retailer’s business.

Thinking back to the podcast interview we had with Ron Bonacci from Weis Markets, we consider his emphasis on the important part retailers play in their customers’ nutritional choices.

Sylvain notes, “Grocery retailers are the first line of defence- and the first line of offence- in terms of your health. That’s fairly critical in this day and age. We’re not getting any younger and we’re dealing with an aging population.”

And while a large part of the population is aging, we’re also seeing a shift in the population’s shopping behaviors. Mark points to how shoppers expect more from retailers nowadays. “Consumers are buying more online and they want to have the information, but they also want the tools to be able to do the thinking for them, so that it’s not a laborious process.”

With so many new technology solutions emerging in the market, the team considers how to identify solutions that provide true value to a grocery retailer’s business. “When a piece of technology lands on [a retailer’s] lap, it needs to be really thought out. It actually needs to be extremely concrete and you need to be able to explain the value proposition clearly to a retailer on how it’s going to help them convince a consumer to add an extra item to the basket, lower their costs, and quite frankly help them increase margin, and ultimately revenue.”

Tune in to hear the full podcast, live from the NRF 2020 exhibit floor!


Catch the full NRF podcast series here:


NRF 2020 Robotics, personalization and key trends in grocery retail across the globe


NRF 2020 Interview with Weis Markets: Marketing fundamentals for grocery eCommerce


Competing with Amazon: The customer-centric approach to grocery eCommerce


Interview with Smart & Final: Grocers need to own the eCommerce experience


Interview with GrocerKey: Why grocery product data matters

In our last episode recorded at NRF 2020, the team discusses major themes and takeaways from the conference. Two key topics were:
<ul>
<li>
the impact of grocery eCommerce on health and wellness, and
</li>
<li>
how to identify a technology solution that will bring value to a grocery retailer&rsquo;s business.
</li>
</ul>
Thinking back to the podcast interview we had with <a href="https://www.mercatus.com/blog/resources/podcasts/interview-with-weis-markets-marketing-fundamentals-for-grocery-ecommerce/">Ron Bonacci from Weis Markets</a>, we consider his emphasis on the important part retailers play in their customers&rsquo; nutritional choices.
Sylvain notes, &ldquo;Grocery retailers are the first line of defence- and the first line of offence- in terms of your health. That&rsquo;s fairly critical in this day and age. We&rsquo;re not getting any younger and we&rsquo;re dealing with an aging population.&rdquo;
And while a large part of the population is aging, we&rsquo;re also seeing a shift in the population&rsquo;s shopping behaviors. Mark points to how shoppers expect more from retailers nowadays. &ldquo;Consumers are buying more online and they want to have the information, but they also want the tools to be able to do the thinking for them, so that it&rsquo;s not a laborious process.&rdquo;
With so many new technology solutions emerging in the market, the team considers how to identify solutions that provide true value to a grocery retailer&rsquo;s business. &ldquo;When a piece of technology lands on [a retailer&rsquo;s] lap, it needs to be really thought out. It actually needs to be extremely concrete and you need to be able to explain the value proposition clearly to a retailer on how it&rsquo;s going to help them convince a consumer to add an extra item to the basket, lower their costs, and quite frankly help them increase margin, and ultimately revenue.&rdquo;
Tune in to hear the full podcast, live from the NRF 2020 exhibit floor!
 Catch the full NRF podcast series here:
<ul>
<li>
<a href="https://www.mercatus.com/blog/resources/podcasts/nrf-2020-robotics-personalization-and-key-trends-in-grocery-retail-across-the-globe/">NRF 2020 Robotics, personalization and key trends in grocery retail across the globe</a>
</li>
<li>
<a href="https://www.mercatus.com/blog/resources/podcasts/interview-with-weis-markets-marketing-fundamentals-for-grocery-ecommerce">NRF 2020 Interview with Weis Markets: Marketing fundamentals for grocery eCommerce</a>
</li>
<li>
<a href="https://www.mercatus.com/blog/resources/podcasts/competing-with-amazon-the-customer-centric-approach-to-grocery-ecommerce/">Competing with Amazon: The customer-centric approach to grocery eCommerce</a>
</li>
<li>
<a href="https://www.mercatus.com/blog/resources/podcasts/interview-with-smart-final-grocers-need-to-own-the-ecommerce-experience/">Interview with Smart &amp; Final: Grocers need to own the eCommerce experience</a>
</li>
<li>
<a href="https://www.mercatus.com/blog/resources/podcasts/https://www.mercatus.com/blog/resources/podcasts/interview-with-smart-final-grocers-need-to-own-the-ecommerce-experience/">Interview with GrocerKey: Why grocery product data matters</a>
</li>
</ul>

NRF 2020 - Major themes and takeaways for grocery eCommerce

We’re joined on the Digital Grocer Podcast by Jeremy Neren, CEO of GrocerKey. Both being grocery eCommerce solution providers, we had the chance to talk with Jeremy about common challenges that we see retailers facing in eCommerce, including the need for clean product data. Jeremy shares his predictions for eCommerce grocery in 2020 and advice to a grocery retailer looking to get into eCommerce.

Jeremy explains how GrocerKey approaches the issue of clean product data for retailers. “Product data means different things to different people…To us, it’s how do you standardize product data and how do you build really rich attributes that then lend themselves to a better customer experience.”

Sylvain, Mark and Jeremy go on to discuss how product data and data governance affect three important aspects of the grocery eCommerce experience:


Search


Personalization


The presentation layer

Jeremy shares predictions for eCommerce grocery in 2020, noting a big movement he anticipates in the market. “One of the big things is the marketplace movement. I do think this is going to be a huge year for that. Just because there’s been so many retailers reliant on them that are starting to acknowledge that’s not the long term answer.”

In closing, we asked Jeremy to share his advice to retailers looking to get into grocery eCommerce.

“Taking a step back initially and saying ‘What are we truly trying to accomplish from a business standpoint?’. Not just setting up the technology and standing it up in a corner. That doesn’t accomplish anything for anyone. And I think really focusing on the fundamentals of what is the customer experience, not only on the technology side, but transitions all the way into the customer experience, when I come pick up my order or the order is delivered to my home.”

Listen now to hear the full podcast and learn more about how grocery eCommerce solution providers in the market are helping grocers build successful eCommerce experiences for their shoppers.

If you’re interested in learning more about product data, you’ll enjoy this podcast: NRF 2020 Interview with Weis Markets: Marketing fundamentals for grocery eCommerce

We&rsquo;re joined on the Digital Grocer Podcast by Jeremy Neren, CEO of <a href="https://www.grocerkey.com/">GrocerKey</a>. Both being grocery eCommerce solution providers, we had the chance to talk with Jeremy about common challenges that we see retailers facing in eCommerce, including the need for clean product data. Jeremy shares his predictions for eCommerce grocery in 2020 and advice to a grocery retailer looking to get into eCommerce.
Jeremy explains how GrocerKey approaches the issue of clean product data for retailers. &ldquo;Product data means different things to different people&hellip;To us, it&rsquo;s how do you standardize product data and how do you build really rich attributes that then lend themselves to a better customer experience.&rdquo;
Sylvain, Mark and Jeremy go on to discuss how product data and data governance affect three important aspects of the grocery eCommerce experience:
<ul>
<li>
Search
</li>
<li>
Personalization
</li>
<li>
The presentation layer
</li>
</ul>
<a href="https://www.grocerkey.com/ecommerce-grocery-2020-predictions">Jeremy shares predictions for eCommerce grocery in 2020</a>, noting a big movement he anticipates in the market. &ldquo;One of the big things is the marketplace movement. I do think this is going to be a huge year for that. Just because there&rsquo;s been so many retailers reliant on them that are starting to acknowledge that&rsquo;s not the long term answer.&rdquo;
In closing, we asked Jeremy to share his advice to retailers looking to get into grocery eCommerce.
&ldquo;Taking a step back initially and saying &lsquo;What are we truly trying to accomplish from a business standpoint?&rsquo;. Not just setting up the technology and standing it up in a corner. That doesn&rsquo;t accomplish anything for anyone. And I think really focusing on the fundamentals of what is the customer experience, not only on the technology side, but transitions all the way into the customer experience, when I come pick up my order or the order is delivered to my home.&rdquo;
Listen now to hear the full podcast and learn more about how grocery eCommerce solution providers in the market are helping grocers build successful eCommerce experiences for their shoppers.
If you&rsquo;re interested in learning more about product data, you&rsquo;ll enjoy this podcast: <a href="https://www.mercatus.com/blog/resources/podcasts/interview-with-weis-markets-marketing-fundamentals-for-grocery-ecommerce/">NRF 2020 Interview with Weis Markets: Marketing fundamentals for grocery eCommerce</a>

NRF 2020 - Interview with GrocerKey on why grocery product data matters

Ed Wong, EVP and Chief Digital Officer, at Smart & Final joins us on the Digital Grocer Podcast at NRF 2020. Ed shares the process of selecting the right grocery eCommerce solution for Smart & Final. He explains the unique challenges of serving both household and business customers and advice for approaching the specific requirements that come with that.

When selecting an eCommerce provider, Ed explains two important requirements that Smart & Final had, “To control how we would want the customer experience to be, and be able to select a partner who’s going to be able to say ‘well, we’ve been there and done that’, versus, let’s say, engaging with one of the more legacy platforms where they would still need to configure and learn how to really adapt into grocery had been some of the initial requirements that we started with.”

Control over brand experience was a major factor for seeking out a new platform. “For us, we had a very specific objective in mind in terms of what we wanted to do. We were operating under the Instacart’s powered by Instacart white-label platform and certainly I think as the evolution of, not just us, but also Instacart and the marketplace, I mean that was deemed appropriate for us to consider how to have a better control over our own brand experience, that we would want to maximize.”

Sylvain and Ed talk about the unique challenges that come offering online shopping experiences for both household and business customers. Is offering B2B eCommerce just reduced functionality, or is there more to the story?

Tune in to the podcast to learn more about how grocery retailers can find the best eCommerce solution for their business.

Ed Wong, EVP and Chief Digital Officer, at <a href="https://www.smartandfinal.com/">Smart &amp; Final</a> joins us on the Digital Grocer Podcast at NRF 2020. Ed shares the process of selecting the right grocery eCommerce solution for Smart &amp; Final. He explains the unique challenges of serving both household and business customers and advice for approaching the specific requirements that come with that.
When selecting an eCommerce provider, Ed explains two important requirements that Smart &amp; Final had, &ldquo;To control how we would want the customer experience to be, and be able to select a partner who&rsquo;s going to be able to say &lsquo;well, we&rsquo;ve been there and done that&rsquo;, versus, let&rsquo;s say, engaging with one of the more legacy platforms where they would still need to configure and learn how to really adapt into grocery had been some of the initial requirements that we started with.&rdquo;
Control over brand experience was a major factor for seeking out a new platform. &ldquo;For us, we had a very specific objective in mind in terms of what we wanted to do. We were operating under the Instacart&rsquo;s powered by Instacart white-label platform and certainly I think as the evolution of, not just us, but also Instacart and the marketplace, I mean that was deemed appropriate for us to consider how to have a better control over our own brand experience, that we would want to maximize.&rdquo;
Sylvain and Ed talk about the unique challenges that come offering online shopping experiences for both household and business customers. Is offering B2B eCommerce just reduced functionality, or is there more to the story?
Tune in to the podcast to learn more about how grocery retailers can find the best eCommerce solution for their business.

NRF 2020 - Interview with Smart & Final "Grocers need to own the eCommerce experience"

We’re back with another podcast from the NRF 2020 conference. This episode, we’re joined by special guests Tom Furphy from Replenium and Consumer Equity Partners and Kevin Coupe, The Content Guy at morningnewsbeat.com! We focus on the importance of retailers taking a customer-centric approach to grocery eCommerce to compete with - and survive against- retail giants like Amazon.

When the conversation turns to the threat of a recession, Kevin suggests, “Maybe the key is retailers that are going to survive are going to be the ones who are not thinking transactionally. They’re thinking about relationships, thinking about margin.”

Tom agrees, adding that the customer-centric approach was a major strategy at both Wegman’s and Amazon, where he worked in the past.

“When you really do focus on the customer…you can rationalize the experience then from there and it’s so logical…Do you really want to force the customer to walk up and down a bunch of aisles, or if you’re shopping online to go through their past purchases or search and browse everywhere, and spend all that time, for these things that they know they’re going to get?…Don’t ask the customer to spend that time. Take that 15-20 minutes that they save, and show them some new products for discovery.”

Kevin, Tom, Sylvain and Mark go on to discuss how technology can empower them to really connect with shoppers through replenishment and personalization.

Tom explains, “A lot of the technology solutions today, they’re less expensive than the old enterprise world…the technology delivers a better customer experience and it delivers a ton of monetization throughout it as well. And it’s not monetization such that it detracts from the customer experience, it can actually improve the customer experience.”

Listen to the full podcast now to hear more insights about the industry and how retailers can benefit from a customer-centric approach to grocery eCommerce.

We&rsquo;re back with another podcast from the NRF 2020 conference. This episode, we&rsquo;re joined by special guests Tom Furphy from <a href="https://www.replenium.com/">Replenium</a> and Consumer Equity Partners and Kevin Coupe, The Content Guy at <a href="https://www.morningnewsbeat.com/">morningnewsbeat.com</a>! We focus on the importance of retailers taking a customer-centric approach to grocery eCommerce to compete with - and survive against- retail giants like Amazon.
When the conversation turns to the threat of a recession, Kevin suggests, &ldquo;Maybe the key is retailers that are going to survive are going to be the ones who are not thinking transactionally. They&rsquo;re thinking about relationships, thinking about margin.&rdquo;
Tom agrees, adding that the customer-centric approach was a major strategy at both Wegman&rsquo;s and Amazon, where he worked in the past.
&ldquo;When you really do focus on the customer&hellip;you can rationalize the experience then from there and it&rsquo;s so logical&hellip;Do you really want to force the customer to walk up and down a bunch of aisles, or if you&rsquo;re shopping online to go through their past purchases or search and browse everywhere, and spend all that time, for these things that they know they&rsquo;re going to get?&hellip;Don&rsquo;t ask the customer to spend that time. Take that 15-20 minutes that they save, and show them some new products for discovery.&rdquo;
Kevin, Tom, Sylvain and Mark go on to discuss how technology can empower them to really connect with shoppers through replenishment and personalization.
Tom explains, &ldquo;A lot of the technology solutions today, they&rsquo;re less expensive than the old enterprise world&hellip;the technology delivers a better customer experience and it delivers a ton of monetization throughout it as well. And it&rsquo;s not monetization such that it detracts from the customer experience, it can actually improve the customer experience.&rdquo;
Listen to the full podcast now to hear more insights about the industry and how retailers can benefit from a customer-centric approach to grocery eCommerce.

NRF 2020 - Competing with Amazon with a customer-centric approach to grocery eCommerce

In this podcast, we’re joined at NRF 2020 by Ron Bonacci, VP of advertising and marketing at Weis Markets. Ron, a pioneer in grocery eCommerce, shares incredible insights on the evolution of online shopping in the US. From his past launching and managing the Kroger Plus Card, to looking forward to what future technologies he expects will most impact retailers, this is a great podcast to learn more about eGrocery and how to plan for successful implementation.

Ron recognizes the hesitation that retailers have with investing in eCommerce, but explains that there isn’t much of a choice for regional or mid-size retailers.

“Well first and foremost, you’ve got to make sure that all levels of the company, from the top executives down, understand it and get it because the reality is in the grocery industry… If you’re not in eCommerce, you may perish… You’ve got to survive, and you can’t afford to lose 3, 5, 10, 12, 15% of your business in sales and give that away to your competition and then think that you’re gonna still survive in this space.”

Ron and Sylvain go on to discuss some key marketing fundamentals of a successful eCommerce experience, such as:


good quality product data


search engine optimization


search capabilities

Listen to the podcast now to hear what grocers should consider for eCommerce strategy and long term vision, future technologies with great potential for grocery eCommerce and what’s in store for Weis Markets in 2020.

In this podcast, we&rsquo;re joined at NRF 2020 by Ron Bonacci, VP of advertising and marketing at <a href="https://www.weismarkets.com/">Weis Markets</a>. Ron, a pioneer in grocery eCommerce, shares incredible insights on the evolution of online shopping in the US. From his past launching and managing the Kroger Plus Card, to looking forward to what future technologies he expects will most impact retailers, this is a great podcast to learn more about eGrocery and how to plan for successful implementation.
Ron recognizes the hesitation that retailers have with investing in eCommerce, but explains that there isn&rsquo;t much of a choice for regional or mid-size retailers.
&ldquo;Well first and foremost, you&rsquo;ve got to make sure that all levels of the company, from the top executives down, understand it and get it because the reality is in the grocery industry&hellip; If you&rsquo;re not in eCommerce, you may perish&hellip; You&rsquo;ve got to survive, and you can&rsquo;t afford to lose 3, 5, 10, 12, 15% of your business in sales and give that away to your competition and then think that you&rsquo;re gonna still survive in this space.&rdquo;
Ron and Sylvain go on to discuss some key marketing fundamentals of a successful eCommerce experience, such as:
<ol>
<li data-extended-bullet="1" data-indent="1">
good quality product data
</li>
<li data-extended-bullet="1" data-indent="1">
search engine optimization
</li>
<li data-extended-bullet="1" data-indent="1">
search capabilities
</li>
</ol>
Listen to the podcast now to hear what grocers should consider for eCommerce strategy and long term vision, future technologies with great potential for grocery eCommerce and what&rsquo;s in store for Weis Markets in 2020.

NRF 2020 - Interview with Weis Markets on marketing fundamentals for grocery eCommerce

Live from the NRF 2020 expo floor, we’re joined by Supermarket Guru, Phil Lempert and co-CEO of Spoon Guru, Marcus Stripf! This episode, we discuss key trends at this year’s conference (robotics and personalization), as well as emerging trends in the US and European grocery market (click-and-collect, customer-centric experiences and delivery).

We kick off the podcast observing the trends at NRF, what we’re seeing and how that reflects the current market needs.

Phil notes the excitement around robotics, and where retailers should really be turning their attention to. “There’s too much attention being given to robotics…That’s not what a consumer wants. Yes, we’ve got higher labor costs than before. Yes, we want to be able to deliver in 30 minutes. But it’s not about robotics - that’s a tool. What we really need to do is focus on the consumer, and that’s what I’m looking for. To see what are those consumer aided products that can really change the life of a consumer versus the back room.”

Marcus adds that there is a slow adoption of personalization in retail, as compared to other markets. “It’s becoming a broad use case now. We’re seeing personalization, curation entering areas like CRM, loyalty programs, recommendation engines, where people expect a highly tailored experience. You know, we see this with the likes of YouTube and Spotify and Netflix. Why don’t we get that in retail?”

Phil, Marcus and Sylvain go on to talk about:


what’s been happening in grocery in Europe, 


are US retailers truly innovating or just developing new technologies as distractions,


and whether gig economy companies, like Instacart and Uber, are profitable or not

Listen to the full episode to catch all of the interesting insights from our incredible guests and join us at NRF booth #1418 to meet them in person, January 12-14!

Live from the NRF 2020 expo floor, we&rsquo;re joined by Supermarket Guru, Phil Lempert and co-CEO of Spoon Guru, Marcus Stripf! This episode, we discuss key trends at this year&rsquo;s conference (robotics and personalization), as well as emerging trends in the US and European grocery market (click-and-collect, customer-centric experiences and delivery).
We kick off the podcast observing the trends at NRF, what we&rsquo;re seeing and how that reflects the current market needs.
Phil notes the excitement around robotics, and where retailers should really be turning their attention to. &ldquo;There&rsquo;s too much attention being given to robotics&hellip;That&rsquo;s not what a consumer wants. Yes, we&rsquo;ve got higher labor costs than before. Yes, we want to be able to deliver in 30 minutes. But it&rsquo;s not about robotics - that&rsquo;s a tool. What we really need to do is focus on the consumer, and that&rsquo;s what I&rsquo;m looking for. To see what are those consumer aided products that can really change the life of a consumer versus the back room.&rdquo;
Marcus adds that there is a slow adoption of personalization in retail, as compared to other markets. &ldquo;It&rsquo;s becoming a broad use case now. We&rsquo;re seeing personalization, curation entering areas like CRM, loyalty programs, recommendation engines, where people expect a highly tailored experience. You know, we see this with the likes of YouTube and Spotify and Netflix. Why don&rsquo;t we get that in retail?&rdquo;
Phil, Marcus and Sylvain go on to talk about:
<ol>
<li data-extended-bullet="1" data-indent="1">
what&rsquo;s been happening in grocery in Europe,&nbsp;
</li>
<li data-extended-bullet="1" data-indent="1">
are US retailers truly innovating or just developing new technologies as distractions,
</li>
<li data-extended-bullet="1" data-indent="1">
and whether gig economy companies, like Instacart and Uber, are profitable or not
</li>
</ol>
Listen to the full episode to catch all of the interesting insights from our incredible guests and join us at NRF booth #1418 to meet them in person, January 12-14!

NRF 2020 - Robotics, Personalization and Key Trends in Grocery Retail Across the Globe

The Mercatus team on site at National Retail Federation BIG SHOW 2020, recording interviews with experts in the grocery industry from the show floor.

The Mercatus team on site at National Retail Federation BIG SHOW 2020, recording interviews with experts in the grocery industry from the show floor.

NRF 2020

The Digital Grocer is a show dedicated to discussing digital commerce issues, insights, and tips for grocery retailers hosted by Sylvain Perrier and Mark Fairhurst. marketing@mercatus.com

The Digital Grocer is a show dedicated to discussing digital commerce issues, insights, and tips for grocery retailers hosted by <a href="https://www.linkedin.com/in/sylvainperrier/">Sylvain Perrier</a> and <a href="https://www.linkedin.com/in/markfairhurst/">Mark Fairhurst</a>. marketing@mercatus.com

Digital Grocer Podcast

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