Three out of 10 restaurant customers believe food quality is deteriorating and stores are understaffed, Lisa Miller, founder and president of Lisa W. Miller & Associates tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Miller sits down with BI’s senior restaurant and foodservice analyst Michael Halen discuss the state of restaurant spending in the US. Miller also comments on attracting Gen Z customers and getting the most out of Gen Z employees.

Three out of 10 restaurant customers believe food quality is deteriorating and stores are understaffed, Lisa Miller, founder and president of Lisa W. Miller &amp; Associates tells Bloomberg Intelligence. In this episode of the Choppin&rsquo; It Up podcast, Miller sits down with BI&rsquo;s senior restaurant and foodservice analyst Michael Halen discuss the state of restaurant spending in the US. Miller also comments on attracting Gen Z customers and getting the most out of Gen Z employees.

“Choppin’ It Up” by Bloomberg Intelligence features conversations with analysts, executives and entrepreneurs that are shaping the future of the restaurant industry. Topics include human capital, ghost kitchens, menu pricing, the FAST Act and everything in between. The podcast is hosted by Senior Restaurant and Foodservice Analyst Michael Halen.

“Choppin’ It Up” by Bloomberg Intelligence features conversations with analysts, executives and entrepreneurs that are shaping the future of the restaurant industry. Topics include human capital, ghost kitchens, menu pricing, the FAST Act and everything in between. The podcast is hosted by Senior Restaurant and Foodservice Analyst Michael Halen.

Choppin’ It Up by Bloomberg Intelligence

Service Perception Hurt Restaurant Traffic

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/9bde9244-f581-4a9d-93c6-b3cd01152d66/transcript

“We have taught restaurant employees to focus on prime costs, but there are so many other ways to lose money,” Craftable’s CEO David Cantu tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, he sits down with BI’s Senior Restaurant and Foodservice Analyst Michael Halen to discuss why it’s so important to build financial acumen at the manager level. He also comments on food waste and why the back office is the next big thing in restaurant tech.

&ldquo;We have taught restaurant employees to focus on prime costs, but there are so many other ways to lose money,&rdquo; Craftable&rsquo;s CEO David Cantu tells Bloomberg Intelligence. In this episode of the Choppin&rsquo; It Up podcast, he sits down with BI&rsquo;s Senior Restaurant and Foodservice Analyst Michael Halen to discuss why it&rsquo;s so important to build financial acumen at the manager level. He also comments on food waste and why the back office is the next big thing in restaurant tech.

Craftable’s Cantu on Boosting Restaurant Profits

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/aaf9797d-9ea3-448e-89e0-b42d00cb0068/transcript

If you aren’t playing the value game, you’re turning a blind eye to a big trend in the marketplace that isn’t going away soon, Smashburger’s co-founder Tom Ryan tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Ryan and CEO Jim Sullivan sit down with BI senior restaurant and foodservice analyst Michael Halen to discuss how Smashburger’s $4.99 menu has contributed to its same-store sales turnaround. They discuss efforts to improve branding, operations and innovation and comment on the new marketing campaign slated for April 7.

If you aren&rsquo;t playing the value game, you&rsquo;re turning a blind eye to a big trend in the marketplace that isn&rsquo;t going away soon, Smashburger&rsquo;s co-founder Tom Ryan tells Bloomberg Intelligence. In this episode of the Choppin&rsquo; It Up podcast, Ryan and CEO Jim Sullivan sit down with BI senior restaurant and foodservice analyst Michael Halen to discuss how Smashburger&rsquo;s $4.99 menu has contributed to its same-store sales turnaround. They discuss efforts to improve branding, operations and innovation and comment on the new marketing campaign slated for April 7.

Smashburger’s Co-Founder, CEO on Improved Sales

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/5f03d3bf-9fd0-4bba-a7b8-b42000edf8fe/transcript

At a high level, there are two questions I ask our teams to consider: Is what we’re doing making things better or easier for our team members, or better or easier for our guests? BJ’s Restaurants’ Chief Executive Officer Lyle Tick tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Tick sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss the company’s simplification efforts. They also explore BJ’s culture and new restaurant development as well as alcohol consumption trends.

At a high level, there are two questions I ask our teams to consider: Is what we&rsquo;re doing making things better or easier for our team members, or better or easier for our guests? BJ&rsquo;s Restaurants&rsquo; Chief Executive Officer Lyle Tick tells Bloomberg Intelligence. In this episode of the Choppin&rsquo; It Up podcast, Tick sits down with BI&rsquo;s senior restaurant and foodservice analyst Michael Halen to discuss the company&rsquo;s simplification efforts. They also explore BJ&rsquo;s culture and new restaurant development as well as alcohol consumption trends.

BJ’s CEO on Simplification, Store Development

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/c416ae77-e1c6-4785-98a0-b416006d7c10/transcript

Service Perception Hurt Restaurant Traffic

Choppin’ It Up by Bloomberg Intelligence

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