Most brokers shy away from complex scenarios. Sue Vuong has built her whole career on them.

A chartered accountant turned mortgage broker, Sue has built her Perth-based business on the clients others turn away: the self-employed, the complex, the ones who've already heard no.

In the latest Broker Bulletin, Loan Market Chief Marketing Officer Angela Tracey sits down with Sue to unpack the mindset, systems, and real-world wins behind a broker who's built her whole reputation on being the trusted advisor in the room.

What you’ll takeaway:
Why honesty when things go wrong is your most powerful trust-building tool
How a partnership took her pipeline to exponential growth
Why the lowest interest rate isn’t always the goal



Like this episode? Leave a review — it helps us reach more brokers who need to hear it. Don't miss an episode: subscribe to Broker Bulletin on your favourite streaming service.

Most brokers shy away from complex scenarios. Sue Vuong has built her whole career on them. A chartered accountant turned mortgage broker, Sue has built her Perth-based business on the clients others turn away: the self-employed, the complex, the ones who've already heard no. In the latest Broker Bulletin, Loan Market Chief Marketing Officer Angela Tracey sits down with Sue to unpack the mindset, systems, and real-world wins behind a broker who's built her whole reputation on being the trusted advisor in the room. What you&rsquo;ll takeaway:
<ul>
<li>Why honesty when things go wrong is your most powerful trust-building tool</li>
<li>How a partnership took her pipeline to exponential growth</li>
<li>Why the lowest interest rate isn&rsquo;t always the goal </li>
</ul>
Like this episode? Leave a review &mdash; it helps us reach more brokers who need to hear it. Don't miss an episode: subscribe to Broker Bulletin on your favourite streaming service.

Broker Bulletin is your go-to podcast for tips, stories, and insights straight from the heart of Australia’s broking industry. It’s all about keeping you ahead of the game in a market that’s always on the move.

Each week, we chat with guest brokers, industry leaders, and area experts who tackle the big challenges facing broking and share some of the real opportunities on offer. From celebrating wins to dishing out practical advice, each episode will give you the guidance you need to make the most of your broking journey.

Whether you’re on the road, at the gym, or taking some time out from a busy day, Broker Bulletin is here to keep you inspired, informed, and ready to take your business to the next level, no matter what stage of your career you are in.

So, hit subscribe, join the conversation, and connect with our growing broker community.

Broker Bulletin is your go-to podcast for tips, stories, and insights straight from the heart of Australia&rsquo;s broking industry. It&rsquo;s all about keeping you ahead of the game in a market that&rsquo;s always on the move.
Each week, we chat with guest brokers, industry leaders, and area experts who tackle the big challenges facing broking and share some of the real opportunities on offer. From celebrating wins to dishing out practical advice, each episode will give you the guidance you need to make the most of your broking journey.
Whether you&rsquo;re on the road, at the gym, or taking some time out from a busy day, Broker Bulletin is here to keep you inspired, informed, and ready to take your business to the next level, no matter what stage of your career you are in.
So, hit subscribe, join the conversation, and connect with our growing broker community.

Broker Bulletin

Chartered Accountant-turned-trusted Broker: how Sue Vuong wins complex deals

Rate cuts, sticky inflation, and a federal budget that just rewrote the rules on negative gearing, CGT and SMSF lending.

In this episode of Broker Bulletin, Clare George from LMG Commercial catches up with Vanessa Rader, Head of Research at Ray White. Together, they unpack why that gap is about to send serious investor capital pivoting into commercial, and where the opportunities are already emerging.

In this episode, you'll hear:


Why new negative gearing policy is pushing investors toward commercial


How the SMSF residential borrowing ban could release commercial demand


Why industrial remains the standout pick amid a national land shortage

 Like this episode?
Leave a review! Don't miss an episode: subscribe to the Broker Bulletin podcast channel on your favourite streaming service.

Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker.
You can also connect with us on Instagram @lmg.broker and on LinkedIn.

Show notes:
01:21 How sentiment has shifted since November, rate hikes and sticky inflation
03:14 Why a housing-focused budget is actually a catalyst for commercial
04:23 Negative gearing quarantine and why strata industrial looks attractive
06:23 The real risk profile of commercial: vacancies, incentives and property management
08:46 CGT changes explained: indexation replacing the 50% discount from 1 July 2027
10:07 The SMSF residential borrowing ban and what it means for commercial demand
13:12 Vanessa's number-one piece of advice for brokers guiding clients into commercial
14:14 Will a wave of investors pivoting to commercial push prices up?

Rate cuts, sticky inflation, and a federal budget that just rewrote the rules on negative gearing, CGT and SMSF lending.
In this episode of Broker Bulletin, Clare George from LMG Commercial catches up with Vanessa Rader, Head of Research at Ray White. Together, they unpack why that gap is about to send serious investor capital pivoting into commercial, and where the opportunities are already emerging.
In this episode, you'll hear:
<ul>
<li dir="ltr">
Why new negative gearing policy is pushing investors toward commercial
</li>
<li dir="ltr">
How the SMSF residential borrowing ban could release commercial demand
</li>
<li dir="ltr">
Why industrial remains the standout pick amid a national land shortage
</li>
</ul>
&nbsp;Like this episode? Leave a review! Don't miss an episode: subscribe to the Broker Bulletin podcast channel on your favourite streaming service.
Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker. You can also connect with us on Instagram @lmg.broker and on LinkedIn.
Show notes: 01:21 How sentiment has shifted since November, rate hikes and sticky inflation 03:14 Why a housing-focused budget is actually a catalyst for commercial 04:23 Negative gearing quarantine and why strata industrial looks attractive 06:23 The real risk profile of commercial: vacancies, incentives and property management 08:46 CGT changes explained: indexation replacing the 50% discount from 1 July 2027 10:07 The SMSF residential borrowing ban and what it means for commercial demand 13:12 Vanessa's number-one piece of advice for brokers guiding clients into commercial 14:14 Will a wave of investors pivoting to commercial push prices up?

Why smart investors are about to pivot to commercial

The federal budget breakdown to find opportunities for brokers following fundamental changes to capital gains tax (CGT), negative gearing and the scrapping of residential SMSF lending. 

Loan Market Business Owner Blake Chandler and Thinktank's Head of Partnerships and Distribution, Joel Harrison, cut through the noise on this week's episode of Broker Bulletin.

What you’ll take away: 
Why residential SMSF is being scrapped, and what to do before the cutoff
Is negative gearing dead? not even close. The truth behind the headlines.
Exclusively for brokers. The Thinktank story: 20 years, $10 billion under management, and why they're broker only

Like this episode?

Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service.

Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker.

You can also connect with us on Instagram @lmg.broker and on LinkedIn.

Show notes:
00:35 Joel introduces Thinktank and its 20-year history in commercial lending
02:16 Why brokers use Thinktank, and what sets non-bank lending apart
05:22 Residential SMSF lending scrapped, the 10 August cutoff explained
07:34 Why commercial SMSF is the next opportunity for resi SMSF clients
09:11 Is negative gearing dead? Debunking the myth
12:39 How capital gains tax changes are reshaping ownership structures
16:58 Why Thinktank pioneered the 30-year set-and-forget commercial loan
26:17 Commercial lending's growth trajectory, from 30% to 60% of volume’ 

35:22 Reach out to your LMG white label BDMs for Thinktank support

The federal budget breakdown to find opportunities for brokers following fundamental changes to capital gains tax (CGT), negative gearing and the scrapping of residential SMSF lending.&nbsp;
Loan Market Business Owner Blake Chandler and Thinktank's Head of Partnerships and Distribution, Joel Harrison, cut through the noise on this week's episode of&nbsp;Broker Bulletin.
What you&rsquo;ll take away:&nbsp;
<ol>
<li dir="ltr">Why residential SMSF is being scrapped, and what to do before the cutoff</li>
<li dir="ltr">Is negative gearing dead? not even close. The truth behind the headlines.</li>
<li dir="ltr">Exclusively for brokers. The Thinktank story: 20 years, $10 billion under management, and why they're broker only</li>
</ol>
Like this episode? Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service.
Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker.
You can also connect with us on Instagram @lmg.broker and on LinkedIn.
Show notes: 00:35 Joel introduces Thinktank and its 20-year history in commercial lending 02:16 Why brokers use Thinktank, and what sets non-bank lending apart 05:22 Residential SMSF lending scrapped, the 10 August cutoff explained 07:34 Why commercial SMSF is the next opportunity for resi SMSF clients 09:11 Is negative gearing dead? Debunking the myth 12:39 How capital gains tax changes are reshaping ownership structures 16:58 Why Thinktank pioneered the 30-year set-and-forget commercial loan 26:17 Commercial lending's growth trajectory, from 30% to 60% of volume&rsquo;&nbsp;
35:22 Reach out to your LMG white label BDMs for Thinktank support

The good, the bad and the ugly of the biggest tax shake-up in a decade

Caroline Mundey was told that narrowing her focus was a risky move. She did it anyway, and it paid off. 

Having lived through the instability of renting as a single parent, Caroline knows firsthand what it means to feel financially vulnerable. That experience gave her a clear direction on who she wants to help and Tevey Loans was born. 

In the latest Broker Bulletin, LMG’s Erin Manhood sits down with the business owner to unpack how she turned her experience into a sharply defined niche and the unexpected benefits that came with it. 

You’ll hear:


Why outsourcing loan processing let Caroline stay at the coalface of her business 


How building out a niche grew her pipeline instead of shrinking it 


Why the community model behind her referral network has been so successful

Like this episode?

Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service.

Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker.

You can also connect with us on Instagram @lmg.broker and on LinkedIn.

Show notes: 

3:27 – The personal experience that first shaped Caroline's niche

04:43 – Choosing face-to-face meetings over remote broking for regional clients

05:27 – The risk of narrowing her niche, and why the wider market came anyway

06:41 – The social media fear, and the "done is better than perfect" mindset shift

09:38 – How networking discomfort became one of her biggest business assets

13:31 – The client story: hidden mortgage hardship and a husband's secret job loss

21:12 – Inside "Fresh Start," Caroline's 14-professional community event

22:39 – What's next for Tevey Loans, including an umbrella brand and a podcast

Caroline Mundey was told that narrowing her focus was a risky move. She did it anyway, and it paid off.&nbsp;
Having lived through the instability of renting as a single parent, Caroline knows firsthand what it means to feel financially vulnerable. That experience gave her a clear direction on who she wants to help and Tevey Loans was born.&nbsp;
In the latest Broker Bulletin, LMG&rsquo;s Erin Manhood sits down with the business owner to unpack how she turned her experience into a sharply defined niche and the unexpected benefits that came with it.&nbsp;
You&rsquo;ll hear:
<ul>
<li dir="ltr">
Why outsourcing loan processing let Caroline stay at the coalface of her business&nbsp;
</li>
<li dir="ltr">
How building out a niche grew her pipeline instead of shrinking it&nbsp;
</li>
<li dir="ltr">
Why the community model behind her referral network has been so successful
</li>
</ul>
Like this episode? Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service.
Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker.
You can also connect with us on Instagram @lmg.broker and on LinkedIn.
Show notes:&nbsp;
3:27&nbsp;&ndash; The personal experience that first shaped Caroline's niche
04:43&nbsp;&ndash; Choosing face-to-face meetings over remote broking for regional clients
05:27&nbsp;&ndash; The risk of narrowing her niche, and why the wider market came anyway
06:41&nbsp;&ndash; The social media fear, and the "done is better than perfect" mindset shift
09:38&nbsp;&ndash; How networking discomfort became one of her biggest business assets
13:31&nbsp;&ndash; The client story: hidden mortgage hardship and a husband's secret job loss
21:12&nbsp;&ndash; Inside "Fresh Start," Caroline's 14-professional community event
22:39&nbsp;&ndash; What's next for Tevey Loans, including an umbrella brand and a podcast

Chartered Accountant-turned-trusted Broker: how Sue Vuong wins complex deals

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