Yes, you read the episode title correctly. Britt is explaining exactly how you fire someone... BUT WAIT, there is context to this. We got sent a DM from a business owner in crisis with a difficult employee, and doesn't know what her next steps are.

LINKS

Follow Britt on:
Instagram - @brittney_saunders
Instagram - @bigbusiness_podcast
TikTok - @brittney_saunders 
YouTube - Brittney Saunders - Fayt The Label
Check out FAYT The Label HERE.
Purchase my book "Just Getting Started"HERE

CREDITS
Host: Brittney Saunders. 
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon

Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial

Yes, you read the episode title correctly. Britt is explaining exactly how you fire someone... BUT WAIT, there is context to this. We got sent a DM from a business owner in crisis with a difficult employee, and doesn't know what her next steps are.
LINKS
Follow Britt on:
<ul>
<li>Instagram - <a href="https://www.instagram.com/brittney_saunders/?hl=en" data-loopstyle="linkonly">@brittney_saunders</a></li>
<li>Instagram - <a href="https://www.instagram.com/bigbusiness_podcast/">@bigbusiness_podcast</a></li>
<li>TikTok - <a href="https://www.tiktok.com/@brittney_saunders?lang=en" data-loopstyle="linkonly">@brittney_saunders&nbsp;</a></li>
<li>YouTube - <a href="https://www.youtube.com/@faytthelabel">Brittney Saunders - Fayt The Label</a></li>
<li>Check out FAYT The Label&nbsp;<a href="https://faytthelabel.com/" data-loopstyle="linkonly">HERE.</a></li>
<li>Purchase my book "Just Getting Started" <a href="https://www.booktopia.com.au/just-getting-started-brittney-saunders/book/9781761282195.html">HERE</a></li>
</ul>
CREDITS Host:&nbsp;Brittney Saunders.&nbsp; Executive Producer:&nbsp;Xander Cross Managing Producer: Ricardo Bardon
Find more great podcasts like this at&nbsp;<a href="http://novapodcasts.com.au/" data-loopstyle="linkonly">novapodcasts.com.au&nbsp;</a>and follow Nova Podcast's Instagram&nbsp;<a href="https://www.instagram.com/novapodcastsofficial/" data-loopstyle="linkonly">@novapodcastsofficial</a>

Seven years ago Brittney Saunders started a business in her garage. Today it’s grown to an 8-figure empire with almost 60 employees, four retail shops and a booming online store. 
Want to know how she did it? Listen to Big Business! 
On Big Business Britt will take you behind the scenes of her businesses to teach you all the lessons she wishes she’d known from the start. She also interviews other inspiring founders to hear their entrepreneurial wisdom. 

Seven years ago Brittney Saunders started a business in her garage. Today it’s grown to an 8-figure empire with almost 60 employees, four retail shops and a booming online store.  Want to know how she did it? Listen to Big Business!  On Big Business Britt will take you behind the scenes of her businesses to teach you all the lessons she wishes she’d known from the start. She also interviews other inspiring founders to hear their entrepreneurial wisdom.

Seven years ago Brittney Saunders started a business in her garage. Today it’s grown to an 8-figure empire with almost 60 employees, four retail shops and a booming online store.  Want to know how she did it? Listen to Big Business with Brittney Saunders!

Big Business with Brittney Saunders

Seven years ago Brittney Saunders started a business in her garage. Today it’s grown to an 8-figure empire with almost 60 employees, four retail shops and a booming online store. 
Want to know how she did it? Listen to Big Business! 
On Big Business Britt will take you behind the scenes of her businesses to teach you all the lessons she wishes she’d known from the start. She also interviews other inspiring founders to hear their entrepreneurial wisdom. 

Seven years ago Brittney Saunders started a business in her garage. Today it’s grown to an 8-figure empire with almost 60 employees, four retail shops and a booming online store. Want to know how she did it? Listen to Big Business! On Big Business Britt will take you behind the scenes of her businesses to teach you all the lessons she wishes she’d known from the start. She also interviews other inspiring founders to hear their entrepreneurial wisdom.

When should you FIRE someone? 👀

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/651df1e9-f917-4b47-b2da-b4790006510e/transcript

How do you turn an influencer gossip page into a legitimate business?

This week, Britt sits down with Amber, the creator behind Influencer Updates, to uncover the truth behind one of Australia's most talked-about social media accounts. From how the page actually makes money to the biggest misconceptions surrounding Amber herself, Amber shares what it's really like running a platform followed by tens of thousands of people, including the influencers themselves.

It's a conversation that might completely change the way you think about gossip pages and the business behind them.

LINKS

Follow Britt on:
Instagram - @brittney_saunders
Instagram - @bigbusiness_podcast
TikTok - @brittney_saunders 
YouTube - Brittney Saunders - Fayt The Label
Check out FAYT The Label HERE.
Purchase my book "Just Getting Started"HERE

CREDITS
Host: Brittney Saunders. 
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon

Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial

How do you turn an influencer gossip page into a legitimate business?
This week, Britt sits down with Amber, the creator behind Influencer Updates, to uncover the truth behind one of Australia's most talked-about social media accounts. From how the page actually makes money to the biggest misconceptions surrounding Amber herself, Amber shares what it's really like running a platform followed by tens of thousands of people, including the influencers themselves.
It's a conversation that might completely change the way you think about gossip pages and the business behind them.
LINKS
Follow Britt on:
<ul>
<li>Instagram - <a href="https://www.instagram.com/brittney_saunders/?hl=en" data-loopstyle="linkonly">@brittney_saunders</a></li>
<li>Instagram - <a href="https://www.instagram.com/bigbusiness_podcast/">@bigbusiness_podcast</a></li>
<li>TikTok - <a href="https://www.tiktok.com/@brittney_saunders?lang=en" data-loopstyle="linkonly">@brittney_saunders&nbsp;</a></li>
<li>YouTube - <a href="https://www.youtube.com/@faytthelabel">Brittney Saunders - Fayt The Label</a></li>
<li>Check out FAYT The Label&nbsp;<a href="https://faytthelabel.com/" data-loopstyle="linkonly">HERE.</a></li>
<li>Purchase my book "Just Getting Started" <a href="https://www.booktopia.com.au/just-getting-started-brittney-saunders/book/9781761282195.html">HERE</a></li>
</ul>
CREDITS Host:&nbsp;Brittney Saunders.&nbsp; Executive Producer:&nbsp;Xander Cross Managing Producer: Ricardo Bardon
Find more great podcasts like this at&nbsp;<a href="http://novapodcasts.com.au/" data-loopstyle="linkonly">novapodcasts.com.au&nbsp;</a>and follow Nova Podcast's Instagram&nbsp;<a href="https://www.instagram.com/novapodcastsofficial/" data-loopstyle="linkonly">@novapodcastsofficial</a>

Exposing the truth about Influencer Updates  (ft. Influencer Updates)

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/0cc0cdb0-dda8-4493-aa54-b4750048cb08/transcript

With the announcement that STAX has entered receivership, Britt has recorded an extra special bonus episode addressing the situation. Also joined by Anaita Sarkar from Hero Packaging, they unpack what the owners of STAX would be going through right now, how they would handle the situation from a PR perspective, and address the public perception of the brand.

LINKS

Follow Britt on:
Instagram - @brittney_saunders
Instagram - @bigbusiness_podcast
TikTok - @brittney_saunders 
YouTube - Brittney Saunders - Fayt The Label
Check out FAYT The Label HERE.
Purchase my book "Just Getting Started"HERE

CREDITS
Host: Brittney Saunders. 
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon

Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial

With the announcement that STAX has entered receivership, Britt has recorded an extra special bonus episode addressing the situation. Also joined by Anaita Sarkar from Hero Packaging, they unpack what the owners of STAX would be going through right now, how they would handle the situation from a PR perspective, and address the public perception of the brand.
LINKS
Follow Britt on:
<ul>
<li>Instagram - <a href="https://www.instagram.com/brittney_saunders/?hl=en" data-loopstyle="linkonly">@brittney_saunders</a></li>
<li>Instagram - <a href="https://www.instagram.com/bigbusiness_podcast/">@bigbusiness_podcast</a></li>
<li>TikTok - <a href="https://www.tiktok.com/@brittney_saunders?lang=en" data-loopstyle="linkonly">@brittney_saunders&nbsp;</a></li>
<li>YouTube - <a href="https://www.youtube.com/@faytthelabel">Brittney Saunders - Fayt The Label</a></li>
<li>Check out FAYT The Label&nbsp;<a href="https://faytthelabel.com/" data-loopstyle="linkonly">HERE.</a></li>
<li>Purchase my book "Just Getting Started" <a href="https://www.booktopia.com.au/just-getting-started-brittney-saunders/book/9781761282195.html">HERE</a></li>
</ul>
CREDITS Host:&nbsp;Brittney Saunders.&nbsp; Executive Producer:&nbsp;Xander Cross Managing Producer: Ricardo Bardon
Find more great podcasts like this at&nbsp;<a href="http://novapodcasts.com.au/" data-loopstyle="linkonly">novapodcasts.com.au&nbsp;</a>and follow Nova Podcast's Instagram&nbsp;<a href="https://www.instagram.com/novapodcastsofficial/" data-loopstyle="linkonly">@novapodcastsofficial</a>

Addressing the STAX receivership (ft. Anaita Sarkar)

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/090647f6-25c4-45c4-b54a-b47400776ad4/transcript

Britt always says, "It's not personal, it's just business"... but what happens when a customer decides to make it personal?

In today's episode, we're diving into one of the trickiest parts of running a business: customer service. From unreasonable complaints and difficult customers to navigating situations where the customer believes they're always right, Britt shares her thoughts on where businesses should draw the line and how to handle conflict without losing your cool.

LINKS

Follow Britt on:
Instagram - @brittney_saunders
Instagram - @bigbusiness_podcast
TikTok - @brittney_saunders 
YouTube - Brittney Saunders - Fayt The Label
Check out FAYT The Label HERE.
Purchase my book "Just Getting Started"HERE

CREDITS
Host: Brittney Saunders. 
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon

Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial

Britt always says, "It's not personal, it's just business"... but what happens when a customer decides to make it personal?
In today's episode, we're diving into one of the trickiest parts of running a business: customer service. From unreasonable complaints and difficult customers to navigating situations where the customer believes they're always right, Britt shares her thoughts on where businesses should draw the line and how to handle conflict without losing your cool.
LINKS
Follow Britt on:
<ul>
<li>Instagram - <a href="https://www.instagram.com/brittney_saunders/?hl=en" data-loopstyle="linkonly">@brittney_saunders</a></li>
<li>Instagram - <a href="https://www.instagram.com/bigbusiness_podcast/">@bigbusiness_podcast</a></li>
<li>TikTok - <a href="https://www.tiktok.com/@brittney_saunders?lang=en" data-loopstyle="linkonly">@brittney_saunders&nbsp;</a></li>
<li>YouTube - <a href="https://www.youtube.com/@faytthelabel">Brittney Saunders - Fayt The Label</a></li>
<li>Check out FAYT The Label&nbsp;<a href="https://faytthelabel.com/" data-loopstyle="linkonly">HERE.</a></li>
<li>Purchase my book "Just Getting Started" <a href="https://www.booktopia.com.au/just-getting-started-brittney-saunders/book/9781761282195.html">HERE</a></li>
</ul>
CREDITS Host:&nbsp;Brittney Saunders.&nbsp; Executive Producer:&nbsp;Xander Cross Managing Producer: Ricardo Bardon
Find more great podcasts like this at&nbsp;<a href="http://novapodcasts.com.au/" data-loopstyle="linkonly">novapodcasts.com.au&nbsp;</a>and follow Nova Podcast's Instagram&nbsp;<a href="https://www.instagram.com/novapodcastsofficial/" data-loopstyle="linkonly">@novapodcastsofficial</a>

Can we talk about customer complaints?

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/54ae830f-2997-4f59-8233-b472006c41a7/transcript

When should you FIRE someone? 👀

In 1 playlist(s)

Big Business with Brittney Saunders

Social links

Follow podcast

Recent clips