It has been a violent week in the City of Ottawa, with 3 people losing their lives over the past 7 days. Earlier this afternoon, Ottawa Police Chief Eric Stubbs delivered an update on the latest string of violent crimes. You'll hear some of what he said in Hour 4. On a far different note, what is 'workplace glossing'? How often do you see it personally? We investigate further before turning things over to the CTV Ottawa news team.