3AW Breakfast with Ross and Russel3AW Breakfast with Ross and Russel

How the customer experience has changed amid the new changes to the BOM website

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Chief CX (customer experience) thinker at creative agency Thinkerbell, Dan Monheit, joined Ross and Russ.

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3AW Breakfast with Ross and Russel

Ross Stevenson and Russel Howcroft keep Melbourne informed and entertained with their razor sharp wi… 
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