The Refund Controversy

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Published May 19, 2020, 10:58 PM

What should be offered: full refunds, vouchers for future travel, or a choice between the two? It's been a hot topic of discussion for any area of travel, and Intrepid CEO James Thornton joins the podcast to share what his company has done for their customers and also interesting data for rebookings and new bookings.

Co-hosts Eric Bowman and Dan Callahan also run through what's trending in the news, including many glimmers of hope for travel, small U.S. cruise lines beginning operations as early as June, how to stay safe when flying and comments from listeners about FAM trips.

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