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Crisis Management in Travel

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This week, I welcome Debbie Brown, founder and CEO of SmartBird World Travel, to first discuss the latest trending news in travel, including Royal Caribbean purchasing a stake in Sandals, air traffic control issues, and more. 

Later, Brown provides insights into dealing with a crisis in travel and what steps advisors should take when something goes wrong. She shares real examples of crisis situations she's dealing with now, how connections and contacts with suppliers can help, and much more. 

The discussion on crisis management in travel begins after the 19-minute mark.

Today's episode sponsor: Travel Insured International

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Have any feedback or questions? Want to sponsor the show? Contact us at Podcast@TravelPulse.com and follow us on social media @TravelPulse.

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