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What's a KPI and Why do they matter

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The best way to know how well your business is performing is through measurements. It’s important to have key performance indicators to check whether you are meeting your goals and quotas. For a business owner who has never done KPIs before, where do you start?

In today's podcast episode, Michael and Miranda talk about the importance of KPIs and how it affects businesses. They also discuss what are things that tradies can measure based on the kind of outcome they are trying to evaluate. Miranda also explains how KPIs can measure the effectiveness of job roles.

Want to start tracking your business’ performance today? Then tune in to this episode!

Discussion Points:

0:00 Introduction

1:14 What are KPIs?

4:00 Measurement is important

5:52 Choosing what you should measure

10:42 Where to start looking for the numbers

13:02 Measuring job positions

15:25 Building and measuring morale

16:05 How to measure marketing and leads

19:42 Start with the basics first before going granular

21:00 Make measuring as important as other tasks

Resources:

Books mentioned in the episode: 

You can also connect with us on Linkedin. Tune in and subscribe to The Tradie Business School: You can listen to The Site Shed on Apple Podcasts, Spotify, and Google Podcasts.

Thank you for tuning in! 

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