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What are the do's and don'ts of working with a BDM?

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The travel advisor-business development manager (BDM) relationship can be critical to an advisor’s growth with supplier partners. So, how can advisors go about building strong relationships with BDMs, and how do they leverage that partnership to ensure the success of both parties? 

This special episode of Trade Secrets was recorded on-site at Hard Rock Los Cabos in Cabo San Lucas, Mexico, during ALG Vacations’ Pros in Paradise event. At the event, ALG Vacations brought together a group of travel advisors and social media influencers to network, learn from each other and create content. While there, the advisors and Jacki Marks, executive vice president of ALGV, joined Trade Secrets co-hosts Jamie Biesiada and Emma Weissmann to record this episode.

Listeners will hear travel advisors asking their BDM-related questions live during the recording, including, “How should I be communicating with BDMs?” “When should I escalate an issue past a service center?” and “Is it appropriate to ask BDMs to conduct private trainings for their agency?”

This episode is sponsored by ALG Vacations.

Further resources:

Trade Secrets podcast: How do I actually use TikTok and Instagram Reels for my agency? 

Find your ALG Vacations BDM at 

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Sock Hop by Kevin MacLeod




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