During her state of the industry address, Cathy Burns noted that we are experiencing a global human energy crisis and attributed it to a lack of employee engagement. Louisa Clarke from Confidently There coaches individuals and teams around the importance of and skills needed to have difficult conversations. In the podcast, she shares tips for creating workplaces that have the right balance of challenge and kindness and takes us back to our school days to understand what that looks like in practice and the overall impact it has on organizational culture and individual performance. She shares what you can look for to know if you or your organization need to have more difficult conversations and how managers can keep an openness for employees to approach them. 

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