Today, our host, Bob, shares the four key ways to grow a business: lead generation, upselling, pricing strategy, and retention. He expands on Jay Abraham’s model by adding retention as a core factor for sustainable success.
Bob emphasizes that growth starts with existing clients. Upselling and referrals can drive new revenue without extra marketing, while smart pricing boosts profit without more work. His insights challenge the idea that growth always requires doing more.
Finally, he highlights retention as the foundation of long-term success, using his “bucket” analogy to show how fixing customer experience leaks sustains growth. Bob wraps up with his 10-10-10 formula: 10% new clients, 10% upsells/referrals, and 10% pricing optimization.
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