Jonathan Sudharta, the co-founder and CEO of Indonesian telemedicine company, Halodoc, is making healthcare more accessible in the world’s fourth-largest country.

When Jonathan started his career as a pharmaceutical sales rep, he spent a lot of time in waiting rooms, watching patients wait—often for hours—just to see a doctor. He recognized an opportunity to address a lack of healthcare access in Indonesia and, in 2016, launched Halodoc, a telehealth app that now connects millions of Indonesians to over 20,000 healthcare professionals, clinics, labs, and pharmacies. Since then, Halodoc has raised $80 million in 2021 and another $100 million in 2023. In this episode of The Venture, Jonathan speaks to McKinsey’s Timothy Yap about Halodoc’s mission-driven culture, how the company reduced patient wait times from hours to minutes, and how it rose to the challenges of the COVID-19 pandemic.