In this special episode, Ben sits with Tino McFarland, CEO of McFarland Construction, and Michelle Rockwell, Founding Member & Licensed Customs Broker of Sheltered International, for a roundtable discussion in Florida. They discuss the state of small business in America and, through the lens of commercial real estate and freight forwarding, share the realities of working through labor shortages and tariffs, as well as how inﬂation and policy changes affect crucial staffing, budgeting, and operational considerations. Listen in as they discuss how small business owners can become more unshakeable in the face of uncertainty.

In this special episode, Ben sits with Tino McFarland, CEO of McFarland Construction, and Michelle Rockwell, Founding Member &amp; Licensed Customs Broker of Sheltered International, for a roundtable discussion in Florida. They discuss the state of small business in America and, through the lens of commercial real estate and freight forwarding, share the realities of working through labor shortages and tariffs, as well as how inﬂation and policy changes affect crucial staffing, budgeting, and operational considerations. Listen in as they discuss how small business owners can become more unshakeable in the face of uncertainty.

The Unshakeables podcast from Chase for Business and iHeartMedia's Ruby Studio dives into the make-or-break moments that changed everything for small business owners. Those who stand firm in their resolve have a special name. We call them The Unshakeables. Join Ben Walter, CEO of Chase for Business, and a lineup of special cohosts as they speak with real small business owners across America. Hear real stories from real people behind the small businesses that power their communities every day. The Unshakeables is an award-winning podcast, having won Gold at the 2025 ANA B2 Awards in the Podcast and Industry Sector Spotlight categories. 

The speakers’ opinions belong to them and may differ from opinions of J.P. Morgan Chase & Co. and its affiliates. Views presented on this podcast are those of the speakers; they are as of the podcast release date and they may not materialize. JPMorgan Chase Bank, N.A. Member FDIC. ©2025 JPMorgan Chase & Co.

The Unshakeables podcast from Chase for Business and iHeartMedia's Ruby Studio dives into the make-or-break moments that changed everything for small business owners. Those who stand firm in their resolve have a special name. We call them The Unshakeables. Join Ben Walter, CEO of Chase for Business, and a lineup of special cohosts as they speak with real small business owners across America. Hear real stories from real people behind the small businesses that power their communities every day. The Unshakeables is an award-winning podcast, having won Gold at the 2025 ANA B2 Awards in the Podcast and Industry Sector Spotlight categories.&nbsp;
The speakers&rsquo; opinions belong to them and may differ from opinions of&nbsp;J.P. Morgan Chase &amp; Co. and its affiliates. Views presented on this podcast are those of the speakers; they are as of the podcast release date and they may not materialize. JPMorgan Chase Bank, N.A. Member FDIC. &copy;2025 JPMorgan Chase &amp; Co.

The Unshakeables

The State of Small Business: Holding Strong Amid Changes

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/e07a90c5-505a-4d9b-bdbe-b3ad010b52a8/transcript

From the basketball court to the corporate boardrooms of the largest global sports brands in the world, to a locker-room–inspired idea that took off, first-time entrepreneur Jasmine Maietta’s Round21 was off to a stellar start. She’d made a quarter of a million dollars in seven days and was the first-ever Web3 company to pitch on Shark Tank—right at that moment, the NFT market bottomed out. Join Ben and Kathleen Griffith as they chat with Jasmine about her innovative approach to branding, sports sponsorship, and apparel; the future of fandom and the arts; scaling while maintaining identity; and the necessary evil of killing off parts of the business you love. These are The Unshakeables.

From the basketball court to the corporate boardrooms of the largest global sports brands in the world, to a locker-room&ndash;inspired idea that took off, first-time entrepreneur Jasmine Maietta&rsquo;s Round21 was off to a stellar start. She&rsquo;d made a quarter of a million dollars in seven days and was the first-ever Web3 company to pitch on Shark Tank&mdash;right at that moment, the NFT market bottomed out. Join Ben and Kathleen Griffith as they chat with Jasmine about her innovative approach to branding, sports sponsorship, and apparel; the future of fandom and the arts; scaling while maintaining identity; and the necessary evil of killing off parts of the business you love. These are The Unshakeables.

Full Court Vision: Round21

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/5205be80-b22f-4010-99c2-b3b4013d0dbf/transcript

In this episode, Nick Richitt, global co-head of Healthcare Services at J.P. Morgan, sits down with Michael Gao, co-founder of Smarter DX and president of Smarter Technologies, to explore how AI is revolutionizing healthcare. Together, they dive into the journey from digitization to true innovation, discussing how AI is transforming clinical reasoning, improving patient records and driving operational efficiency for hospitals and health systems. They also address the challenges of scaling AI responsibly, emphasizing the importance of collaboration and control. What is the future of intelligent healthcare, and how will it amplify the human experience?

 This episode was recorded on October 30, 2025.

This material was prepared by certain personnel of JPMorgan Chase & Co. and its affiliates and subsidiaries worldwide and not the firm’s research department. It is for informational purposes only, is not intended as an offer or solicitation for the purchase, sale or tender of any financial instrument and does not constitute a commitment, undertaking, offer or solicitation by any JPMorgan Chase entity to extend or arrange credit or provide any other products or services to any person or entity.

© 2025 JPMorgan Chase & Company. All rights reserved.

In this episode, Nick Richitt, global co-head of Healthcare Services at J.P. Morgan, sits down with Michael Gao, co-founder of Smarter DX and president of Smarter Technologies, to explore how AI is revolutionizing healthcare. Together, they dive into the journey from digitization to true innovation, discussing how AI is transforming clinical reasoning, improving patient records and driving operational efficiency for hospitals and health systems. They also address the challenges of scaling AI responsibly, emphasizing the importance of collaboration and control. What is the future of intelligent healthcare, and how will it amplify the human experience?
&nbsp;This episode was recorded on October 30, 2025.
This material was prepared by certain personnel of JPMorgan Chase &amp; Co. and its affiliates and subsidiaries worldwide and not the firm&rsquo;s research department.&nbsp;It is for informational purposes only, is not intended as an offer or solicitation for the purchase, sale or tender of any financial instrument and does not constitute&nbsp;a commitment, undertaking, offer or solicitation by any JPMorgan Chase entity to extend or arrange credit or&nbsp;provide any other products or services to any&nbsp;person or entity.
&copy; 2025 JPMorgan Chase &amp; Company. All rights reserved.

“It’s not just innovation, it’s impact”: How AI is revolutionizing healthcare

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/69f5cef7-a2f7-4e58-ae4d-b3910168a6ff/transcript

Emergency room doctors Kevin Biese and Daniel Arteaga saw a familiar pattern: when older adults were taken into emergency departments, more often than not, they were left waiting. On stretchers, in hallways, or in overcrowded waiting rooms. For many, the longer they waited, the more agitated they got, often leaving in worse condition than when they arrived. So the doctors decided to take on this issue and change the way we treat geriatric patients across the country in the process.  

In this episode, Ben Walter and Kathleen Griffith talk with Kevin and Daniel about rethinking emergency care, pitching investors (after forgetting to ask for money), and building trust within one of the most complex systems in the U.S. They share lessons on going deep versus wide, integrating AI into a human-ﬁrst model, and the power of co-founder dynamics when the mission is personal. These are The Unshakeables. 

For more on how technology is transforming healthcare, check out the newest episode of JPMorgan's Making Sense: “It’s not just innovation, it’s impact”: How AI is revolutionizing healthcare

Emergency room doctors Kevin Biese and Daniel Arteaga saw a familiar pattern: when older adults were taken into emergency departments, more often than not, they were left waiting. On stretchers, in hallways, or in overcrowded waiting rooms. For many, the longer they waited, the more agitated they got, often leaving in worse condition than when they arrived. So the doctors decided to take on this issue and change the way we treat geriatric patients across the country in the process.&nbsp;&nbsp;
In this episode, Ben Walter and Kathleen Griffith talk with Kevin and Daniel about rethinking emergency care, pitching investors (after forgetting to ask for money), and building trust within one of the most complex systems in the U.S. They share lessons on going deep versus wide, integrating AI into a human-ﬁrst model, and the power of co-founder dynamics when the mission is personal. These are The Unshakeables.&nbsp;
For more on how technology is transforming healthcare, check out the newest episode of JPMorgan's Making Sense:&nbsp;<a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.jpmorgan.com%2Finsights%2Fpodcast-hub%2Fwhats-the-deal%2Fhow-ai-is-revolutionizing-healthcare&amp;data=05%7C02%7CAbbyAguilar%40iheartmedia.com%7Cc5048455bc5e4564317708de2084ca36%7C122a527e5b714eba878d9810b495b9e3%7C0%7C0%7C638983951856871220%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=er4vU84vnX93aIr%2BnzO9lkgrSwCcZU%2FXCJNb0ywulNE%3D&amp;reserved=0" data-auth="NotApplicable" data-linkindex="1">&ldquo;It&rsquo;s not just innovation, it&rsquo;s impact&rdquo;: How AI is revolutionizing healthcare</a>

Emergency Care with Compassion: Apogee Care

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/0f5820a2-68aa-47b4-9c44-b391013ba8e9/transcript

The State of Small Business: Holding Strong Amid Changes

The Unshakeables

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The Unshakeables

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