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Buy Now, Pay Later phenomena and the rights of consumers

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In South Africa, "buy now, pay later" (BNPL) is a fast-growing payment option for both online and in-store purchases, with popular providers including Payflex, Happy Days PayJustNow, and Float. It allows you to receive your items immediately while splitting the purchase cost into several interest-free installments. However, none of these platforms have been regulated and falling outside the National Credit Act (NCA). What happens if you miss a payment?

Our next guest has raised some concerns regarding the terms of these agreements, particularly as many consumers across the country struggle with the cost of living crisis. To share her insights on what should be taken into consideration, we are joined by….

Guest: Leonie van Pletzen - Chief Executive Officer at MicroFinance South Africa

 

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