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Scale Like a Startup CEO with Jeff Mains Founder and CEO at Intelligent Contacts

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As a serial entrepreneur behind 5 companies and over $200 million in revenue Jeff Mains is now helping other founders achieve rapid growth through an operating system for alignment, ROI-focused decision-making, and monopoly control of niche markets. Enjoy his key insights on avoiding dilution, tight focus, strategic use of AI, and indispensable tools like and Slack.

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  • Avoid giving away too much equity too soon to co-founders or investors. This dilutes your ownership early on.
  • Founders often don't delegate enough as the business grows. Hire strong leaders and let them own areas.
  • Clearly define your ideal customer profile and niche down as much as possible to own the market.
  • Use AI strategically where it adds value to the user, not just because it's new and trendy tech.
  • To protect against fast copycats, shrink your niche and own the market rather than going broad from the start.
  • Having an operating system drives alignment on vision and consistent tracking of KPIs across the organization.
  • AI and Slack are indispensable tools for managing his schedule, communication and productivity.


"I don’t think I’ve ever given anything away without leaving claw marks all over it."

"You can only be as big as you are small, so if you want to get big, go small."

"Everybody in the organization has visibility, alignment. They understand their roles, their KPIs, and managing their own goals."

"If you think about, you know, we work with B2B SaaS companies, we don’t do B2C, we don’t do, you know, all of these other things and, and, and that’s it."

"When you can get into that community and, you can say, we’re one of you, you’re one of us, then it’s a lot easier to expand out from there."

Ryan Staley

Founder and CEO

Whale Boss 

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