In this episode, Ryan welcomes Jason Chicola, a pioneer in the gig economy and the founder and CEO of Rev, a leading voice AI platform. Jason shares his fascinating journey from launching a labor marketplace to developing cutting-edge speech recognition technology. Jason discusses the evolution of Rev's services, including their new SaaS product, Voice Hub, which leverages large language models to enhance productivity for professionals like journalists and lawyers. The conversation delves into the importance of ethical recording practices, the future of voice technology, and how businesses can effectively utilize AI to improve their operations.

Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.  


Explore becoming Superhuman here: https://superhumanrevenue.beehiiv.com/



KEY TAKEAWAYS
Jason's journey began in the gig economy, specifically with the founding of Upwork, and evolved into the AI space with the creation of Rev.


Rev's new product, Voice Hub, serves as a centralized platform for managing important recordings, offering features like transcription, summarization, and custom prompts tailored to various professional needs.


Jason emphasizes the need for quality assurance in remote work platforms, advocating for vetting talent and maintaining high standards to ensure customer satisfaction and effective service delivery.


The integration of large language models (LLMs) into Rev's platform aims to enhance user productivity by providing tailored insights and summaries from recorded conversations, making it easier for professionals to extract valuable information.


The discussion highlights the significance of social etiquette and ethical practices in voice recording, stressing the importance of transparency and consent to foster trust and comfort in professional interactions.

BEST MOMENTS

"We want to delight the customers. And we experimented with a couple of different kinds of work. We found our stride in what I would call speech detect services."

"Your tool was one of the first AI tools that I ever used before AI was even sexy."

"We think LLMs are just this tremendous breakthrough that's creating more productivity for people every single day."

"If you ask everyone in the company to come up with their prompts, it's going to be a mess. What would make more sense is to define one template."

"If you don't educate people on how to use it for their job-specific function, you're not going to realize an ROI with what you're doing."



Ryan Staley

Founder and CEO

Whale Boss

ryan@whalesellingsystem.com

www.ryanstaley.io

<p data-pm-slice="1 1 [&quot;aiblock&quot;,{&quot;prompt&quot;:&quot;&quot;,&quot;preview&quot;:false,&quot;block&quot;:{&quot;id&quot;:&quot;blk_01J8SV0K9K23PQPA1WXMA635QQ&quot;,&quot;status&quot;:&quot;executing&quot;,&quot;type&quot;:&quot;prompt&quot;,&quot;selected_variation&quot;:0,&quot;variations&quot;:[],&quot;configuration&quot;:{&quot;id&quot;:&quot;blk_cfg_01H6S7Q605TDDK4CV4W3Z5Z405&quot;,&quot;type&quot;:&quot;prompt&quot;,&quot;name&quot;:&quot;Master - Description&quot;,&quot;description&quot;:&quot;&quot;,&quot;markdown_value&quot;:null,&quot;prompt_value&quot;:&quot;write a paragraph description about this episode&quot;,&quot;archived_at&quot;:null,&quot;saved&quot;:true,&quot;timestamp_configuration&quot;:null,&quot;quote_configuration&quot;:null},&quot;prosemirror&quot;:[{&quot;type&quot;:&quot;rootblock&quot;,&quot;content&quot;:[{&quot;type&quot;:&quot;paragraph&quot;}]}],&quot;previous_block&quot;:null,&quot;next_block&quot;:null,&quot;error_code&quot;:null,&quot;feedback&quot;:null},&quot;template&quot;:{&quot;type&quot;:&quot;block_configuration&quot;,&quot;block_configuration_id&quot;:&quot;blk_cfg_01H6S7Q605TDDK4CV4W3Z5Z405&quot;,&quot;prompt_value&quot;:&quot;write a paragraph description about this episode&quot;,&quot;name&quot;:&quot;Master - Description&quot;}},&quot;rootblock&quot;,null]">In this episode, Ryan welcomes Jason Chicola, a pioneer in the gig economy and the founder and CEO of Rev, a leading voice AI platform. Jason shares his fascinating journey from launching a labor marketplace to developing cutting-edge speech recognition technology. Jason discusses the evolution of Rev's services, including their new SaaS product, Voice Hub, which leverages large language models to enhance productivity for professionals like journalists and lawyers. The conversation delves into the importance of ethical recording practices, the future of voice technology, and how businesses can effectively utilize AI to improve their operations.
Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.   
Explore becoming Superhuman here: <a href="https://superhumanrevenue.beehiiv.com/">https://superhumanrevenue.beehiiv.com/</a>
 
KEY TAKEAWAYS
<ul data-pm-slice="3 3 [&quot;aiblock&quot;,{&quot;prompt&quot;:&quot;&quot;,&quot;preview&quot;:false,&quot;block&quot;:{&quot;id&quot;:&quot;blk_01J8SV0KA9EQ40N9ZK4FPCDS8N&quot;,&quot;status&quot;:&quot;executing&quot;,&quot;type&quot;:&quot;prompt&quot;,&quot;selected_variation&quot;:0,&quot;variations&quot;:[],&quot;configuration&quot;:{&quot;id&quot;:&quot;blk_cfg_01H6S7R41A8C3A59CT4BJ5131Q&quot;,&quot;type&quot;:&quot;prompt&quot;,&quot;name&quot;:&quot;Master - Key Takeaways&quot;,&quot;description&quot;:&quot;&quot;,&quot;markdown_value&quot;:null,&quot;prompt_value&quot;:&quot;List 5 key takeaways. Do not use the term The Speaker&quot;,&quot;archived_at&quot;:null,&quot;saved&quot;:true,&quot;timestamp_configuration&quot;:null,&quot;quote_configuration&quot;:null},&quot;prosemirror&quot;:[{&quot;type&quot;:&quot;rootblock&quot;,&quot;content&quot;:[{&quot;type&quot;:&quot;paragraph&quot;}]}],&quot;previous_block&quot;:null,&quot;next_block&quot;:null,&quot;error_code&quot;:null,&quot;feedback&quot;:null},&quot;template&quot;:{&quot;type&quot;:&quot;block_configuration&quot;,&quot;block_configuration_id&quot;:&quot;blk_cfg_01H6S7R41A8C3A59CT4BJ5131Q&quot;,&quot;prompt_value&quot;:&quot;List 5 key takeaways. Do not use the term The Speaker&quot;,&quot;name&quot;:&quot;Master - Key Takeaways&quot;}},&quot;rootblock&quot;,null]">
<li>Jason's journey began in the gig economy, specifically with the founding of Upwork, and evolved into the AI space with the creation of Rev.</li>
<li>
Rev's new product, Voice Hub, serves as a centralized platform for managing important recordings, offering features like transcription, summarization, and custom prompts tailored to various professional needs.
</li>
<li>
Jason emphasizes the need for quality assurance in remote work platforms, advocating for vetting talent and maintaining high standards to ensure customer satisfaction and effective service delivery.
</li>
<li>
The integration of large language models (LLMs) into Rev's platform aims to enhance user productivity by providing tailored insights and summaries from recorded conversations, making it easier for professionals to extract valuable information.
</li>
<li>
The discussion highlights the significance of social etiquette and ethical practices in voice recording, stressing the importance of transparency and consent to foster trust and comfort in professional interactions.
</li>
</ul>
BEST MOMENTS
"We want to delight the customers. And we experimented with a couple of different kinds of work. We found our stride in what I would call speech detect services."
"Your tool was one of the first AI tools that I ever used before AI was even sexy."
"We think LLMs are just this tremendous breakthrough that's creating more productivity for people every single day."
"If you ask everyone in the company to come up with their prompts, it's going to be a mess. What would make more sense is to define one template."
"If you don't educate people on how to use it for their job-specific function, you're not going to realize an ROI with what you're doing."
 
Ryan Staley
Founder and CEO
Whale Boss
<a href="https://www.ryanstaley.io/">ryan@whalesellingsystem.com</a>
<a href="https://www.ryanstaley.io/">www.ryanstaley.io</a>

How do you grow like a VC-backed SAAS company without taking on investors? What are the secrets that SAAS CEOs have that the rest of us don't? Do you want to create a lifestyle business, a performance business, or an empire?  How do you scale to an exit without losing your freedom?


Join the host Ryan Staley every Monday and Wednesday for conversations with the brightest and best SAAS Founders, CEOs, and Entrepreneurs to crack the code on repeatable revenue growth, leadership, lifestyle freedom and mindset.

This show has featured Startup and Billion Dollar Founders, Best Selling Authors, and the World’s Top Sales and Marketing Experts like Terry Jones (Founder of Travelocity and Chairman of Kayak), Gina Bianchini (Founder of Mighty Networks and prior Co-Founder with Marc Andreessen) and Harpaul Sambhi (Founder of Magical with a previous exit to Linkedin). This is where Scaling and Sales are made simple in 25 minutes or less.

Saas, Saas growth, Scale, Business Growth, B2b Saas, Saas Sales, Enterprise Saas, Sales, Business growth strategy, Founder, VP of Sales, CRO, Chief Revenue Officer, Technology, Leadership, CEO, Management, Hyper-Growth.

How do you grow like a VC-backed SAAS company without taking on investors? What are the secrets that SAAS CEOs have that the rest of us don't? Do you want to create a lifestyle business, a performance business, or an empire?  How do you scale to an exit without losing your freedom?
 Join the host Ryan Staley every Monday and Wednesday for conversations with the brightest and best SAAS Founders, CEOs, and Entrepreneurs to crack the code on repeatable revenue growth, leadership, lifestyle freedom and mindset.
This show has featured Startup and Billion Dollar Founders, Best Selling Authors, and the World’s Top Sales and Marketing Experts like Terry Jones (Founder of Travelocity and Chairman of Kayak), Gina Bianchini (Founder of Mighty Networks and prior Co-Founder with Marc Andreessen) and Harpaul Sambhi (Founder of Magical with a previous exit to Linkedin). This is where Scaling and Sales are made simple in 25 minutes or less.
Saas, Saas growth, Scale, Business Growth, B2b Saas, Saas Sales, Enterprise Saas, Sales, Business growth strategy, Founder, VP of Sales, CRO, Chief Revenue Officer, Technology, Leadership, CEO, Management, Hyper-Growth.

The Scale Up Show

How do you grow like a VC backed company without taking on investors? Do you want to create a lifestyle business, a performance business or an empire?  How do you scale to an exit without losing your freedom?
Join the host Ryan Staley every Monday and Wednesday for conversations with the brightest and best Founders, CEO’s and Entrepreneurs to crack the code on repeatable revenue growth, leadership, lifestyle freedom and mindset.
This show has featured Startup and Billion Dollar Founders, Best Selling Authors, and the World’s Top Sales and Marketing Experts like Terry Jones (Founder of Travelocity and Chairman of Kayak),  Andrew Gazdecki (Founder of Microacquire), Harpaul Sambhi (Founder of Magical with a previous exit to Linkedin) and many more
This is where Scaling and Sales are made simple in 25 minutes or less.

How do you grow like a VC backed company without taking on investors? Do you want to create a lifestyle business, a performance business or an empire? &nbsp;How do you scale to an exit without losing your freedom? Join the host Ryan Staley every Monday and Wednesday for conversations with the brightest and best Founders, CEO&rsquo;s and Entrepreneurs to crack the code on repeatable revenue growth, leadership, lifestyle freedom and mindset. This show has featured Startup and Billion Dollar Founders, Best Selling Authors, and the World&rsquo;s Top Sales and Marketing Experts like Terry Jones (Founder of Travelocity and Chairman of Kayak),&nbsp; Andrew Gazdecki (Founder of Microacquire), Harpaul Sambhi (Founder of Magical with a previous exit to Linkedin) and many more This is where Scaling and Sales are made simple in 25 minutes or less.

From Gig Economy to AI Innovation: Jason Chicola's Journey with Rev

In this episode Ryan Staley welcomes back Jason Chicola, CEO and founder of Rev.com, to delve into the transformative concept of AI memory and its implications for both individuals and organizations. Jason discusses the profound changes in workplace dynamics since 2020, highlighting the challenges of remote communication and the overwhelming number of virtual meetings. He emphasizes the potential of AI to enhance our memory capabilities, allowing professionals to capture and recall vital information more effectively. 



Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.  


Explore becoming Superhuman here: https://superhumanrevenue.beehiiv.com/



KEY TAKEAWAYS


The transition to remote work has led to an increase in virtual meetings, resulting in employee fatigue and a sense of unproductiveness.


Digital memory allows individuals and organizations to retain and recall important information more effectively. This includes capturing voice recordings and insights from meetings.


AI can significantly reduce the time spent on tedious tasks, such as analyzing large volumes of transcripts or customer interactions.


Combining various forms of communication (voice, email, chat) can provide a comprehensive understanding of customer needs and sentiments. This unified view is crucial for organizations to respond effectively to their clients.


There are multiple ways to measure sentiment, including voice tone, word choice, and body language. Leveraging AI to analyze these elements can help organizations identify key moments in customer interactions.



BEST MOMENTS

"I think that there's something wrong with the way we're working today. And I think we have the opportunity to kind of take back control."

"If I want to recall something that I heard in a meeting, a computer can do that better than I could."

"The real value is getting rid of those energy vampires."

"If you could solve medical billing with AI, you'd make doctors happier and you'd have fewer retire early."

"I believe there's three distinct ways to measure sentiment... voice, the words themselves, and body language."



Ryan Staley

Founder and CEO

Whale Boss

ryan@whalesellingsystem.com

www.ryanstaley.io

<p data-pm-slice="1 1 [&quot;aiblock&quot;,{&quot;prompt&quot;:&quot;&quot;,&quot;preview&quot;:false,&quot;block&quot;:{&quot;id&quot;:&quot;blk_01J93VJTTR030537E60V4EG02N&quot;,&quot;status&quot;:&quot;executing&quot;,&quot;type&quot;:&quot;prompt&quot;,&quot;selected_variation&quot;:0,&quot;variations&quot;:[],&quot;configuration&quot;:{&quot;id&quot;:&quot;blk_cfg_01H6S7Q605TDDK4CV4W3Z5Z405&quot;,&quot;type&quot;:&quot;prompt&quot;,&quot;name&quot;:&quot;Master - Description&quot;,&quot;description&quot;:&quot;&quot;,&quot;markdown_value&quot;:null,&quot;prompt_value&quot;:&quot;write a paragraph description about this episode&quot;,&quot;archived_at&quot;:null,&quot;saved&quot;:true,&quot;timestamp_configuration&quot;:null,&quot;quote_configuration&quot;:null},&quot;prosemirror&quot;:[{&quot;type&quot;:&quot;rootblock&quot;,&quot;content&quot;:[{&quot;type&quot;:&quot;paragraph&quot;}]}],&quot;previous_block&quot;:null,&quot;next_block&quot;:null,&quot;error_code&quot;:null,&quot;feedback&quot;:null},&quot;template&quot;:{&quot;type&quot;:&quot;block_configuration&quot;,&quot;block_configuration_id&quot;:&quot;blk_cfg_01H6S7Q605TDDK4CV4W3Z5Z405&quot;,&quot;prompt_value&quot;:&quot;write a paragraph description about this episode&quot;,&quot;name&quot;:&quot;Master - Description&quot;}},&quot;rootblock&quot;,null]">In this episode Ryan Staley welcomes back Jason Chicola, CEO and founder of Rev.com, to delve into the transformative concept of AI memory and its implications for both individuals and organizations. Jason discusses the profound changes in workplace dynamics since 2020, highlighting the challenges of remote communication and the overwhelming number of virtual meetings. He emphasizes the potential of AI to enhance our memory capabilities, allowing professionals to capture and recall vital information more effectively. 
<p data-pm-slice="1 1 [&quot;aiblock&quot;,{&quot;prompt&quot;:&quot;&quot;,&quot;preview&quot;:false,&quot;block&quot;:{&quot;id&quot;:&quot;blk_01J93VJTTR030537E60V4EG02N&quot;,&quot;status&quot;:&quot;executing&quot;,&quot;type&quot;:&quot;prompt&quot;,&quot;selected_variation&quot;:0,&quot;variations&quot;:[],&quot;configuration&quot;:{&quot;id&quot;:&quot;blk_cfg_01H6S7Q605TDDK4CV4W3Z5Z405&quot;,&quot;type&quot;:&quot;prompt&quot;,&quot;name&quot;:&quot;Master - Description&quot;,&quot;description&quot;:&quot;&quot;,&quot;markdown_value&quot;:null,&quot;prompt_value&quot;:&quot;write a paragraph description about this episode&quot;,&quot;archived_at&quot;:null,&quot;saved&quot;:true,&quot;timestamp_configuration&quot;:null,&quot;quote_configuration&quot;:null},&quot;prosemirror&quot;:[{&quot;type&quot;:&quot;rootblock&quot;,&quot;content&quot;:[{&quot;type&quot;:&quot;paragraph&quot;}]}],&quot;previous_block&quot;:null,&quot;next_block&quot;:null,&quot;error_code&quot;:null,&quot;feedback&quot;:null},&quot;template&quot;:{&quot;type&quot;:&quot;block_configuration&quot;,&quot;block_configuration_id&quot;:&quot;blk_cfg_01H6S7Q605TDDK4CV4W3Z5Z405&quot;,&quot;prompt_value&quot;:&quot;write a paragraph description about this episode&quot;,&quot;name&quot;:&quot;Master - Description&quot;}},&quot;rootblock&quot;,null]"> 
Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.   
Explore becoming Superhuman here: <a href="https://superhumanrevenue.beehiiv.com/">https://superhumanrevenue.beehiiv.com/</a>
 
KEY TAKEAWAYS
<ul data-pm-slice="3 3 [&quot;aiblock&quot;,{&quot;prompt&quot;:&quot;&quot;,&quot;preview&quot;:false,&quot;block&quot;:{&quot;id&quot;:&quot;blk_01J93VJTVJE2WJFF716XVB6SF9&quot;,&quot;status&quot;:&quot;executing&quot;,&quot;type&quot;:&quot;prompt&quot;,&quot;selected_variation&quot;:0,&quot;variations&quot;:[],&quot;configuration&quot;:{&quot;id&quot;:&quot;blk_cfg_01H6S7R41A8C3A59CT4BJ5131Q&quot;,&quot;type&quot;:&quot;prompt&quot;,&quot;name&quot;:&quot;Master - Key Takeaways&quot;,&quot;description&quot;:&quot;&quot;,&quot;markdown_value&quot;:null,&quot;prompt_value&quot;:&quot;List 5 key takeaways. Do not use the term The Speaker&quot;,&quot;archived_at&quot;:null,&quot;saved&quot;:true,&quot;timestamp_configuration&quot;:null,&quot;quote_configuration&quot;:null},&quot;prosemirror&quot;:[{&quot;type&quot;:&quot;rootblock&quot;,&quot;content&quot;:[{&quot;type&quot;:&quot;paragraph&quot;}]}],&quot;previous_block&quot;:null,&quot;next_block&quot;:null,&quot;error_code&quot;:null,&quot;feedback&quot;:null},&quot;template&quot;:{&quot;type&quot;:&quot;block_configuration&quot;,&quot;block_configuration_id&quot;:&quot;blk_cfg_01H6S7R41A8C3A59CT4BJ5131Q&quot;,&quot;prompt_value&quot;:&quot;List 5 key takeaways. Do not use the term The Speaker&quot;,&quot;name&quot;:&quot;Master - Key Takeaways&quot;}},&quot;rootblock&quot;,null]">
<li>
The transition to remote work has led to an increase in virtual meetings, resulting in employee fatigue and a sense of unproductiveness.
</li>
<li>
Digital memory allows individuals and organizations to retain and recall important information more effectively. This includes capturing voice recordings and insights from meetings.
</li>
<li>
AI can significantly reduce the time spent on tedious tasks, such as analyzing large volumes of transcripts or customer interactions.
</li>
<li>
Combining various forms of communication (voice, email, chat) can provide a comprehensive understanding of customer needs and sentiments. This unified view is crucial for organizations to respond effectively to their clients.
</li>
<li>
There are multiple ways to measure sentiment, including voice tone, word choice, and body language. Leveraging AI to analyze these elements can help organizations identify key moments in customer interactions.
</li>
</ul>
 
BEST MOMENTS
"I think that there's something wrong with the way we're working today. And I think we have the opportunity to kind of take back control."
"If I want to recall something that I heard in a meeting, a computer can do that better than I could."
"The real value is getting rid of those energy vampires."
"If you could solve medical billing with AI, you'd make doctors happier and you'd have fewer retire early."
"I believe there's three distinct ways to measure sentiment... voice, the words themselves, and body language."
 
Ryan Staley
Founder and CEO
Whale Boss
<a href="https://www.ryanstaley.io/">ryan@whalesellingsystem.com</a>
<a href="https://www.ryanstaley.io/">www.ryanstaley.io</a>

The Future of Voice AI: Exploring Digital Memory and Business Success With Jason Chicola - Part 2

In this episode, Ryan Saley welcomes back Dan Gottlieb, VP of Sales Tech and Gen AI expert at Gartner, for a deep dive into the evolving landscape of sales technology, particularly focusing on generative AI. Building on their previous discussion, Ryan and Dan explore the differences between general-purpose large language models and niche-specific sales tools, emphasizing the importance of ease of use and integration within existing tech stacks. They discuss the challenges sales reps face in adopting new technologies and the critical role of sales leadership in leveraging data for competitive intelligence and talent development. Dan highlights the pressing need for tools that simplify administrative tasks, allowing sales teams to focus more on selling.

Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.  


Explore becoming Superhuman here: https://superhumanrevenue.beehiiv.com/

KEY TAKEAWAYS
There is a distinction between general-purpose technologies like large language models (e.g., ChatGPT) and niche-specific sales tools. While general-purpose tools require more effort to extract value, specific tools are designed to integrate seamlessly into sales workflows, making them more user-friendly and effective for sales reps.
Sales professionals should familiarize themselves with the fundamentals of large language models. This knowledge will enhance their ability to leverage similar technologies that are tailored to their specific sales needs shortly.
For sales leaders, the emphasis should be on using case-specific technologies that provide insights into deals and help communicate progress effectively.
There is a significant opportunity for sales leadership to utilize technology for talent development. By providing managers with data-driven suggestions for coaching individual sales reps, organizations can enhance the overall performance of their teams.
A major unmet need in sales teams is the reduction of time spent on non-selling activities. By focusing on automating administrative tasks and improving knowledge management.

BEST MOMENTS

"I think there's more limited upside in the general purpose technologies because of how much effort a sales rep has to put into learning how to use the technology today."

"The value prop of this technology right now is time savings, a little bit of conversion benefit, but mainly time savings."

"I think a lot of folks are jumping over [administrative tasks] because they want to think about AI for conversion, conversion, conversion."

"How do you grow like a VC-backed company without taking on investors? Do you want to create a lifestyle business, a performance business, or an empire?"

"I see some cool software that's focusing on this problem, trying to give managers in natural language suggestions for ways to help individual reps get better at their jobs."

Ryan Staley

Founder and CEO

Whale Boss

ryan@whalesellingsystem.com

www.ryanstaley.io

<p data-pm-slice="1 1 [&quot;aiblock&quot;,{&quot;prompt&quot;:&quot;&quot;,&quot;preview&quot;:false,&quot;block&quot;:{&quot;id&quot;:&quot;blk_01J8FH3N31K17R7033ZK0WY3JD&quot;,&quot;status&quot;:&quot;succeeded&quot;,&quot;type&quot;:&quot;prompt&quot;,&quot;selected_variation&quot;:0,&quot;variations&quot;:[&quot;In this episode of The Scale-Up Show, host Ryan Saley welcomes back Dan Gottlieb, VP of Sales Tech and Gen AI expert at Gartner, for a deep dive into the evolving landscape of sales technology, particularly focusing on generative AI. Building on their previous discussion, Ryan and Dan explore the differences between general-purpose large language models and niche-specific sales tools, emphasizing the importance of ease of use and integration within existing tech stacks. They discuss the challenges sales reps face in adopting new technologies and the critical role of sales leadership in leveraging data for competitive intelligence and talent development. Dan highlights the pressing need for tools that simplify administrative tasks, allowing sales teams to focus more on selling. This episode is packed with tactical insights and practical advice for sales professionals looking to navigate the complexities of modern sales technology.&quot;],&quot;configuration&quot;:{&quot;id&quot;:&quot;blk_cfg_01H6S7Q605TDDK4CV4W3Z5Z405&quot;,&quot;type&quot;:&quot;prompt&quot;,&quot;name&quot;:&quot;Master - Description&quot;,&quot;description&quot;:&quot;&quot;,&quot;markdown_value&quot;:null,&quot;prompt_value&quot;:&quot;write a paragraph description about this episode&quot;,&quot;archived_at&quot;:null,&quot;saved&quot;:true,&quot;timestamp_configuration&quot;:null,&quot;quote_configuration&quot;:null},&quot;prosemirror&quot;:[{&quot;type&quot;:&quot;rootblock&quot;,&quot;content&quot;:[{&quot;type&quot;:&quot;paragraph&quot;,&quot;content&quot;:[{&quot;type&quot;:&quot;text&quot;,&quot;text&quot;:&quot;In this episode of The Scale-Up Show, host Ryan Saley welcomes back Dan Gottlieb, VP of Sales Tech and Gen AI expert at Gartner, for a deep dive into the evolving landscape of sales technology, particularly focusing on generative AI. Building on their previous discussion, Ryan and Dan explore the differences between general-purpose large language models and niche-specific sales tools, emphasizing the importance of ease of use and integration within existing tech stacks. They discuss the challenges sales reps face in adopting new technologies and the critical role of sales leadership in leveraging data for competitive intelligence and talent development. Dan highlights the pressing need for tools that simplify administrative tasks, allowing sales teams to focus more on selling. This episode is packed with tactical insights and practical advice for sales professionals looking to navigate the complexities of modern sales technology.&quot;}]}]}],&quot;previous_block&quot;:null,&quot;next_block&quot;:null,&quot;error_code&quot;:null,&quot;feedback&quot;:null},&quot;template&quot;:{&quot;type&quot;:&quot;block_configuration&quot;,&quot;block_configuration_id&quot;:&quot;blk_cfg_01H6S7Q605TDDK4CV4W3Z5Z405&quot;,&quot;prompt_value&quot;:&quot;write a paragraph description about this episode&quot;,&quot;name&quot;:&quot;Master - Description&quot;}},&quot;rootblock&quot;,null]">In this episode, Ryan Saley welcomes back Dan Gottlieb, VP of Sales Tech and Gen AI expert at Gartner, for a deep dive into the evolving landscape of sales technology, particularly focusing on generative AI. Building on their previous discussion, Ryan and Dan explore the differences between general-purpose large language models and niche-specific sales tools, emphasizing the importance of ease of use and integration within existing tech stacks. They discuss the challenges sales reps face in adopting new technologies and the critical role of sales leadership in leveraging data for competitive intelligence and talent development. Dan highlights the pressing need for tools that simplify administrative tasks, allowing sales teams to focus more on selling.
Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.   
Explore becoming Superhuman here: <a href="https://superhumanrevenue.beehiiv.com/">https://superhumanrevenue.beehiiv.com/</a>
KEY TAKEAWAYS
<ul>
<li>There is a distinction between general-purpose technologies like large language models (e.g., ChatGPT) and niche-specific sales tools. While general-purpose tools require more effort to extract value, specific tools are designed to integrate seamlessly into sales workflows, making them more user-friendly and effective for sales reps.</li>
<li>Sales professionals should familiarize themselves with the fundamentals of large language models. This knowledge will enhance their ability to leverage similar technologies that are tailored to their specific sales needs shortly.</li>
<li>For sales leaders, the emphasis should be on using case-specific technologies that provide insights into deals and help communicate progress effectively.</li>
<li>There is a significant opportunity for sales leadership to utilize technology for talent development. By providing managers with data-driven suggestions for coaching individual sales reps, organizations can enhance the overall performance of their teams.</li>
<li>A major unmet need in sales teams is the reduction of time spent on non-selling activities. By focusing on automating administrative tasks and improving knowledge management.</li>
</ul>
BEST MOMENTS
"I think there's more limited upside in the general purpose technologies because of how much effort a sales rep has to put into learning how to use the technology today."
"The value prop of this technology right now is time savings, a little bit of conversion benefit, but mainly time savings."
"I think a lot of folks are jumping over [administrative tasks] because they want to think about AI for conversion, conversion, conversion."
"How do you grow like a VC-backed company without taking on investors? Do you want to create a lifestyle business, a performance business, or an empire?"
"I see some cool software that's focusing on this problem, trying to give managers in natural language suggestions for ways to help individual reps get better at their jobs."
Ryan Staley
Founder and CEO
Whale Boss
<a href="https://www.ryanstaley.io/">ryan@whalesellingsystem.com</a>
<a href="https://www.ryanstaley.io/">www.ryanstaley.io</a>

Navigating The Sales Tech Landscape: General Purpose vs. Niche-Specific AI Tools with Dan Gottlieb

In this episode, Ryan Staley welcomes Dan Gottlieb, VP of Sales Tech and Gen AI expert at Gartner, to discuss the current chaos and future trends in the sales tech landscape. Dan shares insights from his extensive experience, including the evolution of sales technologies and the impact of generative AI on the market. He emphasizes the importance of understanding the underlying technologies and methodologies to leverage AI in sales processes effectively. The conversation delves into "technology as a teammate," exploring how sales professionals can collaborate with AI agents to enhance their workflows and decision-making.

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Explore becoming Superhuman here: https://superhumanrevenue.beehiiv.com/

KEY TAKEAWAYS
The sales tech market is currently experiencing significant disruption, with various categories of sales technologies converging to meet investor growth expectations. This has led to a state of "mayhem" where distinguishing between different products and their capabilities has become increasingly challenging.
The introduction of generative AI has dramatically transformed the sales tech landscape, prompting companies to rethink how they position their products and the value they offer. 
Organizations need to shift from a vendor-first perspective to a more informed approach focusing on understanding how technologies work. This includes grasping concepts like Retrieval Augmented Generation (RAG) to ask better questions and make informed decisions about technology investments.
Instead of solely focusing on metrics like expanding the pipeline, companies should thoroughly audit their processes at a granular level. Identifying specific workflows and pain points will help determine where AI can add the most value.
The future of sales technology involves viewing AI not just as a tool but as a collaborative teammate. Sales representatives will increasingly work alongside AI agents to enhance their decision-making and execution capabilities.

BEST MOMENTS

"The state of the market in one word, I would call it mayhem."

"A lot of companies right now are very much stuck in a vendor first point of view, where they're learning about what sales tech companies are providing."

"How do you grow like a VC-backed company without taking on investors?"

"AI is capable of handling tasks at a far more granular level."

"I believe that that is really where it's going to be: an individual contributor seller is going to have a team of agents that they're managing."

Ryan Staley

Founder and CEO

Whale Boss

ryan@whalesellingsystem.com

www.ryanstaley.io

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Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.   
Explore becoming Superhuman here: <a href="https://superhumanrevenue.beehiiv.com/">https://superhumanrevenue.beehiiv.com/</a>
KEY TAKEAWAYS
<ul>
<li>The sales tech market is currently experiencing significant disruption, with various categories of sales technologies converging to meet investor growth expectations. This has led to a state of "mayhem" where distinguishing between different products and their capabilities has become increasingly challenging.</li>
<li>The introduction of generative AI has dramatically transformed the sales tech landscape, prompting companies to rethink how they position their products and the value they offer. </li>
<li>Organizations need to shift from a vendor-first perspective to a more informed approach focusing on understanding how technologies work. This includes grasping concepts like Retrieval Augmented Generation (RAG) to ask better questions and make informed decisions about technology investments.</li>
<li>Instead of solely focusing on metrics like expanding the pipeline, companies should thoroughly audit their processes at a granular level. Identifying specific workflows and pain points will help determine where AI can add the most value.</li>
<li>The future of sales technology involves viewing AI not just as a tool but as a collaborative teammate. Sales representatives will increasingly work alongside AI agents to enhance their decision-making and execution capabilities.</li>
</ul>
BEST MOMENTS
"The state of the market in one word, I would call it mayhem."
"A lot of companies right now are very much stuck in a vendor first point of view, where they're learning about what sales tech companies are providing."
"How do you grow like a VC-backed company without taking on investors?"
"AI is capable of handling tasks at a far more granular level."
"I believe that that is really where it's going to be: an individual contributor seller is going to have a team of agents that they're managing."
Ryan Staley
Founder and CEO
Whale Boss
<a href="https://www.ryanstaley.io/">ryan@whalesellingsystem.com</a>
<a href="https://www.ryanstaley.io/">www.ryanstaley.io</a>

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