Ep58 The goal-setting list that changes everything – Keith Abraham

What do bricklaying, noxious weeds, and Radio Rentals have in common with global leadership and goal mastery? Everything – when the story belongs to Keith Abraham. Keith brings his infectious energy and enthusiasm in this episode as he shares his remarkable transformation from school dropout to wor…

Ep57 The 3 core drivers of great sales performance

Too often, the best salesperson is promoted to sales leader – then left to sink or swim. But what does it take to actually lead a high-performing sales team?  Sales performance hinges on three core drivers: clarity, confidence, and consistency.  Clarity means knowing the role, understanding what g…

Ep56 Building genuine rapport & asking the right questions – Franky Kennedy

What does it take to thrive in a male-dominated industry, crush cold calls, and redefine resilience? Franky Kennedy is a seasoned Business Development Manager with over 13 years of experience in the logistics and freight management industry. Known for her relationship-driven approach, she’s a passi…

Ep55 How AI is sharpening sales execution – David Marshall

Sales teams can dramatically improve performance by using AI to support mid-funnel activities like research, preparation, and proposal development. That’s according to David Marshall, founder of SalesGrid, an AI-powered sales productivity platform designed to support sales teams working on large, c…

Ep54 What makes a business truly magnetic

Chasing revenue and profit isn’t just a job for sales anymore. In today’s leaner, faster-paced world, your whole business needs to pull in the same direction – towards the customer.  And so, what if your entire organisation – not just your sales team – became a magnet for growth?  A magnetic orga…

Ep53 What happens when you design culture on purpose – Rachel Service

Culture isn’t a vibe – it’s a strategic tool. When leaders intentionally shape systems, behaviours, communication, and relationships, they create environments where people thrive and performance follows. Rachel Service is founder of Happiness Concierge, who explores the powerful connection between …

Ep52 Beyond revenue: a smarter strategy to selling – Paul Connolly

Sales leadership is no longer just about revenue – it’s about driving strategic, customer-focused outcomes across the business. That’s according to Paul Connolly, Sales Director at Lincoln Sentry, a division of the Dulux Group.  With a career spanning the UK, Ireland, New Zealand, and Australia, P…

Ep51 The mindset & methods of high-performing salespeople – Ian Selbie

Great salespeople create value, build strong customer relationships, and continually refine their approach to stay ahead in a competitive market. That’s according to Ian Selbie. And he would know! He’s an internationally renowned sales expert and has trained more than 17,000 sales professionals wor…

Ep50 The four key ingredients to make customers want to buy

In this milestone 50th episode, Ingrid explores a fundamental shift in the sales process – moving from pushing a sale to creating an environment where customers naturally want to buy. She breaks down four essential elements that help sales professionals shift from hard-selling to guiding the custo…

Ep49 Why sales training alone isn’t enough

Ep53 Why Sales training alone isn’t enough Sales training is often seen as the ultimate solution for improving sales performance – but is it really? Ingrid explores why training alone won’t deliver lasting results without the right foundation. From business context to leadership effectiveness, int…