Yesterday, the Road Accident Fund (RAF) launched their backlog campaign, the RAF’s Drive Your Claim Forward campaign that is meant to encourage claimants to submit outstanding documents required to finalise their applications in order to reduce RAF’s 321,000 backlog in claims.
RAF CEO, Collins Letsoalo, slammed legislation for automatically validating claims after two months as the agency works to clear a huge backlog in paying injured road users.
Road Accident Fund’s head of communications, McIntosh Polela joins me on the line
Guest: McIntosh Polela, Road Accident Fund’s head of communications