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169. Holiday Shopping Trends & Luxury Retail Insights with Grand Seiko

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In this episode of The Marketing MadMen podcast, Nick Constantino and Trip Job dive into the evolving dynamics of holiday shopping and luxury retail with special guest Vic Johnson from Grand Seiko. Discover the significance of experience-based gifts, the impact of digital and in-store experiences, and the importance of relationship-building in luxury retail. Learn strategies to attract new customers, maintain brand integrity, and navigate the holiday season with exclusivity and appeal.

šŸ”‘ Key Takeaways:

  • Shift from traditional gifts to experiences and services
  • Stable demand for luxury goods and pricing power
  • Grand Seiko's branding and differentiation
  • Personalized customer service and relationship-building
  • Attracting new customers and maintaining brand integrity

#MarketingMadMen #LuxuryRetail #HolidayShopping #GrandSeiko #CustomerExperience

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