At my last event with Shashi Behl, we had an incredible discussion about what to do with an employee who isn't performing. They come late, they don't participate, and other employees are noticing. 

Tara McCool and Leona Moser give us some incredible insight on this. 

At my last event with Shashi Behl, we had an incredible discussion about what to do with an employee who isn't performing. They come late, they don't participate, and other employees are noticing. 
Tara McCool and Leona Moser give us some incredible insight on this.

Welcome to The Karmali Exchange, hosted by experienced business & financial expert Faisal Karmali. On this podcast, Faisal dives into conversations with successful business owners to learn how they grew their company and broke through. 

You can also find Faisal as the Business and Market Expert for CTV Morning Live and QR Calgary. 

All opinions voiced by Faisal are Faisal's own.

Welcome to The Karmali Exchange, hosted by experienced business &amp; financial expert Faisal Karmali. On this podcast, Faisal dives into conversations with successful business owners to learn how they grew their company and broke through. 
You can also find Faisal as the Business and Market Expert for CTV Morning Live and QR Calgary. 
All opinions voiced by Faisal are Faisal's own.

The Karmali Exchange

Performance management - How to handle an under-performing employee...

Andrea Mandel-Campbell joins Faisal Karmali for a deep dive into why so many Canadian companies, especially small and homegrown businesses, have never even thought about expanding beyond our borders. They talk about the red tape, the lack of a global mindset, and how our own policies and attitudes are holding entrepreneurs back. If you’ve ever wondered why Canadian small businesses struggle to scale internationally, this episode pulls back the curtain and offers a fresh perspective on what really needs to change.

Andrea Mandel-Campbell joins Faisal Karmali for a deep dive into why so many Canadian companies, especially small and homegrown businesses, have never even thought about expanding beyond our borders. They talk about the red tape, the lack of a global mindset, and how our own policies and attitudes are holding entrepreneurs back. If you&rsquo;ve ever wondered why Canadian small businesses struggle to scale internationally, this episode pulls back the curtain and offers a fresh perspective on what really needs to change.

Why Don’t More Canadian Small Businesses Go Global?

On this episode of The Karmali Exchange, Wendy Bélanger, a serial entrepreneur and international hair fashion designer, discusses the importance of customer experience in the service industry. She emphasizes that pricing should reflect skill level, demand, and the unique value provided. Wendy's salon offers a high-end experience, including a welcoming team, personalized service, and attention to detail, which justifies higher prices. She shares a story about handling a dissatisfied customer, highlighting the importance of accountability and going the extra mile to ensure customer loyalty. Wendy advises business owners to maintain humility and always prioritize customer and staff satisfaction, ensuring everyone leaves feeling respected and valued.

On this episode of The Karmali Exchange, Wendy B&eacute;langer, a serial entrepreneur and international hair fashion designer, discusses the importance of customer experience in the service industry. She emphasizes that pricing should reflect skill level, demand, and the unique value provided. Wendy's salon offers a high-end experience, including a welcoming team, personalized service, and attention to detail, which justifies higher prices. She shares a story about handling a dissatisfied customer, highlighting the importance of accountability and going the extra mile to ensure customer loyalty. Wendy advises business owners to maintain humility and always prioritize customer and staff satisfaction, ensuring everyone leaves feeling respected and valued.

Mastering Customer Experience and Loyalty

In this episode of The Karmali Exchange, host Faisal Karmali speaks with Judy Wilkins-Smith, author of Decoding Your Emotional Blueprint, about how inherited patterns from our DNA shape our personal and financial lives.

Judy shares insights from The Hidden Laws of Money, revealing how unconscious beliefs about wealth are passed down through generations and influence financial success. She also explores concepts from Systemic Coaching & Constellations, explaining how recognizing and reshaping deep-seated emotional and behavioural patterns can lead to transformational change.

This episode offers a powerful framework for breaking free from limiting cycles and building a future of financial and personal fulfillment.

In this episode of The Karmali Exchange, host Faisal Karmali speaks with Judy Wilkins-Smith, author of Decoding Your Emotional Blueprint, about how inherited patterns from our DNA shape our personal and financial lives.
Judy shares insights from The Hidden Laws of Money, revealing how unconscious beliefs about wealth are passed down through generations and influence financial success. She also explores concepts from Systemic Coaching &amp; Constellations, explaining how recognizing and reshaping deep-seated emotional and behavioural patterns can lead to transformational change.
This episode offers a powerful framework for breaking free from limiting cycles and building a future of financial and personal fulfillment.

Performance management - How to handle an under-performing employee...

The Karmali Exchange

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