Our annual Travel Industry Survey of travel agency business is live, and we're taking an in-depth look at some of the results with editor in chief Arnie Weissmann and news editor Johanna Jainchill.

In this episode we delve into survey data: Advisors’ use of AI – how they use it and what they’re concerned about; which travel categories are growing; advisors’ use of social media; their relationships with preferred suppliers; where they work; and what they’re booking. And, of course, whether they’re optimistic or pessimistic about their business going forward. 

This survey was produced in partnership with Phocuswright, a sister brand to Travel Weekly. It surveyed more than 1,500 advisors during August and early September and was published Nov. 23.

This conversation took place Nov. 23 and has been edited for length and clarity.

Episode sponsor:

This episode is sponsored by KLM Royal Dutch Airlines https://www.afkl.biz

Related links:

The 2025 Travel Industry Survey https://www.travelweekly.com/industry-survey-2025

Previous Industry Surveys https://www.travelweekly.com/For-Travel-Agents/Travel-Industry-Survey