The first in our new series of The Leyton Orient Hour on ELR

Our thanks to the whole team - Billy, Terry, Gareth, Martin, Paul and our pre-recorders

Back next Weds 7pm on ELR. Also on podcast channels

The first in our new series of The Leyton Orient Hour on ELR
Our thanks to the whole team - Billy, Terry, Gareth, Martin, Paul and our pre-recorders
Back next Weds 7pm on ELR. Also on podcast channels

Helen Dewdney is The Complaining Cow, a consumer expert.



Author of How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! and 101 Habits of an Effective Complainer, she helps consumers to fight for their rights and helps businesses increase sales through improving customer service.



Regularly seen and heard in the media providing advice and opinion, she's also a business consultant, speaker and journalist, having written for many outlets including the Financial  Times, The Telegraph, Metro, This Is Money, The Sun and the Mirror.



In this podcast, Helen interviews guests on an eclectic range of topics. These include insights into consumer issues, small businesses tips and tricks, regulators and more.



This is an ELR Productions podcast from East London Radio

Helen Dewdney is The Complaining Cow, a consumer expert.
 
Author of How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! and 101 Habits of an Effective Complainer, she helps consumers to fight for their rights and helps businesses increase sales through improving customer service.
 
Regularly seen and heard in the media providing advice and opinion, she's also a business consultant, speaker and journalist, having written for many outlets including the Financial  Times, The Telegraph, Metro, This Is Money, The Sun and the Mirror.
 
In this podcast, Helen interviews guests on an eclectic range of topics. These include insights into consumer issues, small businesses tips and tricks, regulators and more.
 
This is an ELR Productions podcast from East London Radio

The Leyton Orient Hour

The Complaining Cow

The Leyton Orient Hour 14th October 2026

Helen Dewdney is joined by James Walker from Trusted Payments

A new way that employing trades people can build and secure trust on both sides

Helen Dewdney is joined by James Walker from Trusted Payments
A new way that employing trades people can build and secure trust on both sides

The Leyton Orient Hour 14th October 2026

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The Complaining Cow

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