Tamsin Parry from The Doing Co actively attacks the specific mistake of hiring administrative help when the business owner is already operating at 110 percent capacity. When a builder waits until they are completely overwhelmed, they fail to provide proper systems or structure for the new worker. When the new hire inevitably struggles, the owner blames the virtual assistant instead of their own broken delegation process, leaving the builder trapped doing data entry.

To solve this heavy administrative burden, Tamsin introduces the strategy of hiring a general construction VA when the business reaches 80 percent capacity. By dedicating exactly five hours a week to proper training and system implementation, builders can successfully offload their tech-heavy tasks. This structured outsourcing approach allows construction owners to finally implement high-level coaching strategies and reclaim their daily schedule.

Links & Resources

• The Doing Co Website: thedoing.co

🕒 Timestamped Key Points

• 00:01:03 Sourcing virtual assistants for builders from the Philippines to solve long-term retention issues.
• 00:01:50 Blaming the virtual assistant when the actual failure stems from the builder lacking delegation systems.
• 00:03:03 Offloading heavy administration work because construction owners are typically not tech-savvy.
• 00:04:16 Establishing a minimum revenue baseline of 15k to 20k per month before looking to outsource operations.
• 00:05:08 Hiring at 80 percent capacity instead of waiting until the business is completely overwhelmed.
• 00:05:21 Dedicating five hours a week to properly train a general construction VA during the onboarding phase.
• 00:05:57 Facilitating software integrations like Wondabuild and Xero directly through the remote team member.
• 00:10:00 Utilizing a full-time virtual assistant to actively implement high-level business coaching strategies.