The pandemic has been a calamity for the F&B and hospitality sector, but thanks to a couple of cash infusions and a much-needed pivot, there appears to be a silver lining on the horizon.

Mac Chung Lynn, the Founder and Group CEO of Nando's in Malaysia and Singapore explains.



Image credit: Min Jing / Shutterstock

The pandemic has been a calamity for the F&amp;B and hospitality sector, but thanks to a couple of cash infusions and a much-needed pivot, there appears to be a silver lining on the horizon.
Mac Chung Lynn, the Founder and Group CEO of Nando's in Malaysia and Singapore explains.

Image credit: Min Jing / Shutterstock

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Nando's Pandemic Reflections

Malaysia's food delivery market has evolved beyond restaurant meals into a broader contest over groceries, convenience, and quick commerce. As rivals tap into larger ride hailing, e-commerce, and fintech ecosystems, foodpanda is pursuing a more focused strategy centred on operational efficiency and rapid delivery. With competition intensifying and its parent company undergoing global restructuring, can foodpanda build a sustainable and profitable business without the advantages of a super app?

Malaysia's food delivery market has evolved beyond restaurant meals into a broader contest over groceries, convenience, and quick commerce. As rivals tap into larger ride hailing, e-commerce, and fintech ecosystems, foodpanda is pursuing a more focused strategy centred on operational efficiency and rapid delivery. With competition intensifying and its parent company undergoing global restructuring, can foodpanda build a sustainable and profitable business without the advantages of a super app?

Can foodpanda Win Without a Super App?

For thirty years, Puspakom, a wholly-owned subsidiary of DRB-Hicom, has been the sole company appointed by the government to conduct mandatory inspections of commercial and private vehicles. This long-term monopoly officially ended in August 2024. How prepared is Puspakom to compete in an open market and can it overcome the legacy issues it has collected over the years?  We discuss Puspakom’s strategy and outllook with Mahmood Razak Bahman, the CEO of Puspakom.

For thirty years, Puspakom, a wholly-owned subsidiary of DRB-Hicom, has been the sole company appointed by the government to conduct mandatory inspections of commercial and private vehicles. This long-term monopoly officially ended in August 2024. How prepared is Puspakom to compete in an open market and can it overcome the legacy issues it has collected over the years? We discuss Puspakom’s strategy and outllook with Mahmood Razak Bahman, the CEO of Puspakom.

Puspakom Shifts Gears as Rivals Join the Race

Malaysia's hospitality sector is enjoying strong tourism growth, but hotel operators are also navigating rising labour costs, wage pressures, and intensifying competition. Marriott International continues to expand aggressively across both established and emerging destinations, raising questions about brand positioning, operational efficiency, and the long-term potential of secondary cities. As the industry evolves, how is Marriott balancing growth with profitability in one of Southeast Asia's fastest-changing hotel markets?

Malaysia's hospitality sector is enjoying strong tourism growth, but hotel operators are also navigating rising labour costs, wage pressures, and intensifying competition. Marriott International continues to expand aggressively across both established and emerging destinations, raising questions about brand positioning, operational efficiency, and the long-term potential of secondary cities. As the industry evolves, how is Marriott balancing growth with profitability in one of Southeast Asia's fastest-changing hotel markets?

Nando's Pandemic Reflections

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