BTN’s first podcast series The Influencers gets up close with innovators and envelope pushers who most influenced the business travel sector in 2020. What are they doing now and what is their outlook as the industry recovers? BTN Editorial Director Elizabeth West interviews industry leaders who made big moves during the pandemic.

Episode 2: Emmanuelle Gailland, VP Distribution, Air France-KLM

Air France-KLM distribution VP forged a new model for Airline-TMC-GDS agreements that motivates the TMC to make choices about the value of airline content per channel. The airline continues to be aggressive in how it pushes content into the managed travel market, and it’s doing so on its own terms. Gailland speaks to BTN Editorial Director Elizabeth West.

BTN&rsquo;s first podcast series The Influencers gets up close with innovators and envelope pushers who most influenced the business travel sector in 2020. What are they doing now and what is their outlook as the industry recovers? BTN Editorial Director Elizabeth West interviews industry leaders who made big moves during the pandemic.
Episode 2: Emmanuelle Gailland, VP Distribution, Air France-KLM
Air France-KLM distribution VP forged a new model for Airline-TMC-GDS agreements that motivates the TMC to make choices about the value of airline content per channel. The airline continues to be aggressive in how it pushes content into the managed travel market, and it&rsquo;s doing so on its own terms. Gailland speaks to BTN Editorial Director Elizabeth West.

A podcast from the editors of Business Travel News. Join Business Travel News editors to talk with some of the smartest suppliers, buyers, intermediaries and technology companies in the managed travel space. We’ll talk trends, return to travel, technology innovation, new commercial models, market dynamics. If it affects business travel, you’ll hear it first on TheBiz@BTN.

BTN’s first series of podcasts gets up close with the innovators and envelope pushers who most influenced the business travel sector in 2020. What are they doing now and what is their outlook as the industry recovers? BTN Editorial Director Elizabeth West interviews industry leaders who made big moves during the pandemic.

A podcast from the editors of Business Travel News. Join Business Travel News editors to talk with some of the smartest suppliers, buyers, intermediaries and technology companies in the managed travel space. We&rsquo;ll talk trends, return to travel, technology innovation, new commercial models, market dynamics. If it affects business travel, you&rsquo;ll hear it first on <a href="mailto:TheBiz@BTN">TheBiz@BTN</a>.
BTN&rsquo;s first series of podcasts gets up close with the innovators and envelope pushers who most influenced the business travel sector in 2020. What are they doing now and what is their outlook as the industry recovers? BTN Editorial Director Elizabeth West interviews industry leaders who made big moves during the pandemic.

The Biz at BTN Podcast

The Biz at BTN

The Influencers - Episode 2: Emmanuelle Gailland, VP Distribution, Air France-KLM

BTN editors tackle some of the key issue facing the corporate travel industry today. Why has M&A activity in the travel industry slowed down? How do travel buyers maintain policy controls amid the direct push to travelers from supplier loyalty programs? Does proposed regulation for the U.S. credit card industry pose a threat to loyalty programs? How quickly will TMCs adopt AI technology? Will online booking tools ever be able to truly satisfy corporate travel needs? How is the corporate travel industry addressing accessibility needs? BTN senior editor Donna Airoldi, contributing editor Amon Cohen, managing editor Chris Davis, BTN Europe editor-in-chief Andy Hoskins and BTN Group editorial director Elizabeth West all join host and BTN executive editor Michael Baker to answer those questions and more.

BTN editors tackle some of the key issue facing the corporate travel industry today. Why has M&amp;A activity in the travel industry slowed down? How do travel buyers maintain policy controls amid the direct push to travelers from supplier loyalty programs? Does proposed regulation for the U.S. credit card industry pose a threat to loyalty programs? How quickly will TMCs adopt AI technology? Will online booking tools ever be able to truly satisfy corporate travel needs? How is the corporate travel industry addressing accessibility needs? BTN senior editor Donna Airoldi, contributing editor Amon Cohen, managing editor Chris Davis, BTN Europe editor-in-chief Andy Hoskins and BTN Group editorial director Elizabeth West all join host and BTN executive editor Michael Baker to answer those questions and more.

BTN editors staff tackle key issue facing the corporate travel: Mergers and acquisitions, loyalty, credit card legislation, artificial intelligence, online booking tool functionality, travel accessibiltiy.

2024 What to Watch - Editor Roundtable

HRS SVP and Managing Director for the Americas talks with BTN Executive Editor Michael B. Baker about attribute based selling for hotels and why the retailing and personalization revolution won't be limited to the airline industry. How will distribution channels respond? What about booking tools? And can the industry keep up with the demands of business travelers?

HRS SVP and Managing Director for the Americas talks with BTN Executive Editor Michael B. Baker about attribute based selling for hotels and why the retailing and personalization revolution won't be limited to the airline industry. How will distribution channels respond? What about booking tools? And can the industry keep up with the demands of business travelers?

HRS SVP and Managing Director for the Americas talks with BTN Executive Editor Michael B. Baker about attribute based selling for hotels and why the retailing and personalization revolution won't be limited to the airline industry.

2024 What to Watch 05 - Will Pinnell - Distribution Revolution Not Just for Airlines

Fox World Travel VP of business travel George Kalka encourages travel managers to keep a redefined NDC in mind for 2024—nourish, delight and choice—as travelers' expectations for traveler care and wellness are evolving. Join BTN podcast host and executive editor Michael Baker to consider how "policy elasticity" can help travel managers keep up with those expectations, which can help promote retention and efficiency, without giving up the ghost on controlling costs. 

Fox World Travel VP of business travel George Kalka encourages travel managers to keep a redefined NDC in mind for 2024—nourish, delight and choice—as travelers' expectations for traveler care and wellness are evolving. Join BTN podcast host and executive editor Michael Baker to consider how "policy elasticity" can help travel managers keep up with those expectations, which can help promote retention and efficiency, without giving up the ghost on controlling costs.

Thought NDC meant New Distribution Capability? Think again. Fox World Travel exec George Kalka dives into the concept of traveler wellness and productivity with Nourish, Delight and Choice.

The Influencers - Episode 2: Emmanuelle Gailland, VP Distribution, Air France-KLM

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