2024 What to Watch - Editor Roundtable

BTN editors tackle some of the key issue facing the corporate travel industry today. Why has M&A activity in the travel industry slowed down? How do travel buyers maintain policy controls amid the direct push to travelers from supplier loyalty programs? Does proposed regulation for the U.S. credit …

2024 What to Watch 05 - Will Pinnell - Distribution Revolution Not Just for Airlines

HRS SVP and Managing Director for the Americas talks with BTN Executive Editor Michael B. Baker about attribute based selling for hotels and why the retailing and personalization revolution won't be limited to the airline industry. How will distribution channels respond? What about booking tools? A…

2024 What to Watch 04- George Kalka - A Different NDC Nourish Delight Choice

Fox World Travel VP of business travel George Kalka encourages travel managers to keep a redefined NDC in mind for 2024—nourish, delight and choice—as travelers' expectations for traveler care and wellness are evolving. Join BTN podcast host and executive editor Michael Baker to consider how "polic…

Podcast Episode 03-Olivia Ruggles-Brise - Thinking Beyond Carbon

If you measure sustainability of your business travel program solely by your carbon footprint, you're not getting the whole picture. Hear from BCD Travel VP of sustainability Olivia Ruggles-Brise on the importance of biodiversity in combating climate change, the efforts to measure it and where the …

2024 What to Watch 02 - Paul Tilstone - 'Social Capital' Key to Business Travel's Value

Social capital—or, as Festive Road managing partner Paul Tilstone describes it, "stuff that impacts your brain and your heart"—can be a valuable return from business travel, whether it's building a relationship that eventually results in a sale or driving collaboration that produces better end resu…

2024 What to Watch 01 - John Morhous - Do We Still Know What Corporate Travel Is

Special guest Flight Centre chief experience officer John Morhous kicks off our What to Watch series with and existential crisis. Do we still know what corporate travel is? Compliance? Policy? Podcast host and BTN executive editor Michael B. Baker jumps into the abyss with Morhous for 27 minutes.

Path Back to Business Travel: Yvonne Moya Negotiates Global Partnerships During the Pandemic

Yvonne Moya joined Randstad as its global travel manager just prior to the Covid-19 pandemic. She was tasked with globalizing the program. And she did it, but how she negotiated contracts and forged partnerships was unconventional to say the least. She spoke to BTN about how the pandemic changed he…

Path Back to Business Travel - Michelle De Costa, Global Head of Travel, Takeda

Path Back to Business Travel is BTN's newest podcast miniseries. Listen to crack-shot travel managers talk about how they are handling their organization's return-to-travel strategies, what has changed about their travel program or policy, how their travelers are responding and when they expect tra…

Path Back to Business Travel - Emma Jones, Global Director Procurement, Willis Towers Watson

Path Back to Business Travel is BTN's newest podcast miniseries. Listen to crack-shot travel managers talk about how they are handling their organization's return-to-travel strategies, what has changed about their travel program or policy, how their travelers are responding and when they expect tra…

The Influencers - Episode 1: Jamie Pherous, Managing Director, Corporate Travel Management

BTN’s first series of podcasts, The Influencers, gets up close with the innovators and envelope pushers who most influenced the business travel sector in 2020. What are they doing now and what is their outlook as the industry recovers? BTN Editorial Director Elizabeth West interviews industry leade…