Stephane Thao: The Future of Seamless Travel | AI, Biometrics & Connected Baggage

Seamless Travel & the Future of Baggage: AI, Biometrics & Connected Journeys In this episode of The BagFather, hosts Marlon van der Meer and Jen Zemba sit down with Stephane Thao, Head of Seamless Travel Solutions at Amadeus, to explore how technology is reshaping baggage handling and the wider pa…

Ryan E. Gales/Azmat Aulakh: Designing Airport Baggage Systems | Beyond Check-In

Rethinking Airport Baggage Systems: Design, Operations & the Future of Automation In this episode of The BagFather, hosts Marlon van der Meer and Jen Zemba sit down with Ryan E. Gales and Azmat Aulakh from Jenkins/Gales & Martinez, Inc. (JGM) to explore the complexities of airport baggage handling…

Anja Schuhmacher/Juergen Lehmann: How Lufthansa Uses Technology to Win Passenger Trust

In this episode of The BagFather, hosts Marlon van der Meer and Jen Zemba sit down with Anja Schumacher, Senior Manager Airport Experience & Partnerships at Lufthansa, and Juergen Lehmann, Senior Manager Baggage Innovations. Together, they explore Lufthansa’s ongoing journey to reimagine baggage ha…

Ina Eldøy: The Future of Baggage Handling | A High-Tech Journey of Your Suitcase

In this episode of The BagFather, hosts Marlon van der Meer and Jen Zemba welcome Ina Eldøy, founder of Norway’s BagID, a company reshaping the baggage handling experience through smart, reusable electronic bag tags.  The conversation explores how BagID is challenging the status quo of traditional…

Alfie Watts: How To Travel Light & Live Large | Lessons from a Race Across the World Winner

In this episode of The BagFather, hosts Marlon van der Meer and Jen Zemba welcome Alfie Watts, acclaimed travel influencer and winner of BBC’s Race Across the World, for an engaging conversation on modern travel and the art of packing smart. Alfie, drawing on high-pressure competition, details his…

Dr. Joel Greenberg: Reinventing Aviation Security Technology Through AI-Driven X-Ray Innovation

In this episode of The BagFather, hosts Marlon van der Meer and Jen Zemba welcome Dr. Joel Greenberg, the founder and CEO of Quadridox, a company at the forefront of aviation security technology.  The episode delves deep into Quadridox’s groundbreaking advancement: the integration of X-ray diffrac…

Blank Slate, Big Plans: Jan Wicki on Baggage at Noida International

We wrap up Series One of The Bagfather with Jan Wicki from Noida International Airport. As a brand new greenfield airport, Noida offers a rare opportunity to design a baggage system with no legacy constraints. Jan takes us inside the planning process, the priorities, and what it means to start fr…

Breaking the Paper Habit: Jasper Quak on the Rise of BAGTAG

This week on The Bagfather, we go deep with Jasper Quak, Managing Director of BAGTAG. We talk origins, obstacles and the growing momentum behind electronic bag tags. With a focus on sustainability, simplicity and scaling up, Jasper offers a clear-eyed view of what the future of baggage could—and sh…

Heavy Lifting: Jason Odey on the Realities of Baggage at a Major Hub

This week, The Bagfather welcomes Jason Odey, the man behind baggage operations at Toronto Pearson. As Director of Baggage for one of North America’s busiest airports, Jason reveals the pressures, the wins and the behind-the-scenes strategies that keep things moving. It’s a rare look at the people …

Inside Aviation Security: A Global View with IATA’s Matthew Vaughan

We go behind the scenes of aviation security with Matthew Vaughan, Director at IATA. With a unique perspective on both policy and practice, Matthew breaks down the realities of keeping passengers, baggage and systems secure in an era of constant change. From tech innovation to international colla…