The Airbnb Superhost
The Airbnb Superhost
Playlist by The Airbnb SuperhostWelcome to The Airbnb Superhost, your ultimate guide to mastering the art of hosting on Airbnb. In each concise 15-minute episode, Neil will reveal the secrets to creating unforgettable guest experien…20 clip(s) in playlist
#020 The Calendar is Your Crystal Ball
In this episode, Neil shares valuable insights on how hosts can take control of their bookings calendar by creating their own "crystal ball" using a spreadsheet. By delving into the power of the Airbnb calendar and the importance of staying on top of bookings, Neil provides practical tips on maximi…
14:34
#019 The Customer Road Map - Your Offering
In today's episode, Neil delves into the crucial aspect of the customer journey, focusing on the start of this journey. Neil emphasizes the importance of understanding the customer journey and how it impacts the success of an Airbnb business. He shares insights on creating a roadmap for guests, sta…
15:22
#018 What Goes On In The Bathroom?
In this episode, Neil Harvey focuses on the topic of managing the various challenges that arise in the bathroom, such as bathroom hoggers, messy guests, and limited hot water. Neil discusses practical solutions he has implemented, like adding sinks to rooms and setting time limits for showers. He a…
14:18
#017 Essentials in the Bathroom
In today's episode, Neil shares his top five considerations for creating a welcoming and functional bathroom space. From fixtures and fittings to ventilation, lighting, storage solutions, and finishing touches, he provides valuable insights and tips based on his hosting experience. Emphasizing simp…
16:21
#016 The Power of the Kitchen Table
Today, Neil is sharing his valuable insights on how to create a welcoming and engaging atmosphere for guests as a live-in host. He emphasizes the power of the kitchen table as a focal point for building rapport with guests and fostering a sense of community within the home. Neil introduces the conc…
15:11
#015 Get Out Of My Kitchen!
In this episode, Neil shares his insights and experiences on guests using the kitchen in Airbnb accommodations. With over 1,200 guests from 40 countries, Neil discusses the importance of providing clear instructions for guests on using kitchen appliances, sharing cooking spaces, and maintaining cle…
15:50
#014 How To Set Up Your Kitchen
In today's episode, Neil delves into the essential aspects of setting up a guest kitchen to enhance the overall guest experience. Drawing from his extensive experience as a superhost, Neil shares valuable insights on catering to guests with diverse eating habits, from cooking enthusiasts to those w…
14:59
#013 Good Night Sleep
In this episode, Neil discusses the crucial importance of providing guests with a good night's sleep. Drawing from his extensive experience as a Superhost, Neil emphasizes the impact a comfortable bed can have on guest satisfaction and repeat bookings. He emphasizes the significance of paying atten…
16:23
#012 Beds, Beds, Beds!
Today, Neil dives into the wonderful world of beds, and explores their impact on hosting success. Drawing from his experience as a Superhost for over eight years, Neil shares insights on choosing the right bed size, considering storage options, and selecting the ideal mattress. He shares fun storie…
15:03
#011 Cheap vs Quality
Today's episode of The Airbnb Superhost explores the crucial decision-making process of choosing between budget-friendly and high-quality purchases for your hosting property. Neil shares his personal insights gained from over eight years of hosting over 1,200 guests. When purchasing beds, furniture…
15:34