The Airbnb Superhost
The Airbnb Superhost
Playlist by The Airbnb SuperhostWelcome to The Airbnb Superhost, your ultimate guide to mastering the art of hosting on Airbnb. In each concise 15-minute episode, Neil will reveal the secrets to creating unforgettable guest experien…39 clip(s) in playlist
#039 When a Guest Felt Too Much at Home
In this episode, Neil shares a captivating story about a guest named Maria, who became a bit too comfortable during her stays at his home. Neil recounts his experiences hosting over 2,000 guests and the unique challenges and joys that come with being a live-in host. He describes how Maria, an Itali…
14:31
#038 House Rules
In this episode, Neil shares valuable insights on the importance of house rules for Airbnb hosts. Drawing from his extensive experience of over nine years in hosting, Neil emphasizes how clear and concise house rules can set expectations for guests, foster respectful behaviour, and enhance the over…
14:08
#037 Don't Jump To Conclusions
In this episode, Neil shares personal experiences of misunderstandings in hosting that led to significant paradigm shifts. Neil emphasizes the importance of understanding different perspectives when dealing with guests, illustrating this with two compelling stories. He first recounts a confrontatio…
16:07
#036 Pets In The Property
In this episode, Neil Harvey explores the pros and cons of allowing pets in your Airbnb property. With a significant portion of the population being pet owners, Neil discusses how welcoming furry friends can attract new guests and enhance their holiday experience. He outlines seven benefits, such a…
12:51
#035 The Sound of Success: Using Noise Awareness to Enhance Guest Experiences
In this episode, Neil Harvey explores the often-overlooked aspect of sound in enhancing hosting skills. Drawing from his extensive experience as a successful Airbnb host, Neil emphasises the importance of being attuned to the noises within your property to serve guests better and improve their expe…
13:43
#034 Creating Memorable Stays: The Impact of Thoughtful Hosting
In this episode, Neil delves into the transformative power of random acts of kindness in the hosting business. Drawing from his own successful experience of generating over £300,000 through Airbnb, Neil emphasises how small, selfless gestures can significantly enhance guest relationships and foster…
15:33
#033 Smart Solutions: Simple Automation Tips for Every Airbnb Host
In this episode, Neil delves into the transformative power of automation for Airbnb hosts. Drawing from his own experiences, Neil shares practical insights on how simple technological solutions can save time, money, and even sanity. He discusses various automation tools, such as smart locks, motion…
14:28
#032 Be Smart with a SMART Lock! - Improve your property's security.
In this episode, Neil Harvey shares his journey towards enhancing the security of his Airbnb property following a frightening incident that occurred at his front door. He discusses the challenges he faced with traditional key management and the frequent lapses in security that left his home vulnera…
16:20
#031 I want my LTV; Long Term Value
In this episode, Neil delves into the concept of long-term value (LTV) that guests can bring to hosts. He discusses how repeat bookings, personal recommendations, and ongoing friendships with guests can significantly enhance both financial stability and personal enrichment for hosts. Neil shares a …
17:23
#030 Customer Road Map 12 - Being a Good Guest
In this episode, Neil shifts the focus from hosting to being a good guest. He shares valuable insights and tips on how guests can enhance their experience and leave a positive impression. Neil emphasizes the importance of reading property descriptions, providing arrival details, maintaining a posit…
15:16