As someone that I respect a tremendous amount, The Agency founder Matt Lahood has earned his place as one of the very best minds in the Australian business landscape.

He normally gets asked about the economic or Real Estate landscape, but in this conversation we got to see Matt at his human-best when we talked about the battle lines in service-based industries when it comes to breeding confidence in people that we interact with.

He tells us about the lessons his dad taught him that stood him in good stead for life, and we dig into what acts as a thorn in his side as a business owner & a person.